4
Rinnai America
FF Models
HOW DO I GET SERVICE?
Simply contact a qualifi ed Service Dealer or Installer for the repair of products under this Warranty.
Failure to use a qualifi ed Service Dealer or Installer to provide repair service may void the
Warranty.
For the name of the qualifi ed Service Dealer or Installer nearest you, please contact
the company that installed the water heater, or;
•
Your local HVAC/plumbing dealer, gas service technician or place of purchase
•
Visit the Rinnai website www.rinnai.us
•
Call Rinnai at 1-800-621-9419 or write to Rinnai, 103 International Drive, Peachtree City, Georgia
30269
Proof of purchase is required to obtain warranty service. You can show proof of purchase with a
dated sales receipt, by completing and mailing the enclosed Warranty registration card within 30
days of purchasing the product or by registering online at www.rinnai.us .
Please complete the
Warranty registration either online or mail it to Rinnai at the address shown on the card.
Receipt of warranty registration by Rinnai will constitute proof-of-purchase for this product.
However, Warranty registration is not necessary in order to validate this Warranty.
WHAT IS NOT COVERED?
This Warranty does not cover any failures or operating diffi culties due to accident, abuse, misuse,
alteration, misapplication, acts of God, improper installation, improper maintenance or service,
inadequate water quality, scale buildup, freeze damage or for any other causes other than defects
in materials or workmanship. This warranty does not apply to any product whose serial number or
manufacture date has been defaced. This Warranty does not cover any product when used as a
pool or spa heater.
This Warranty does not apply if the water supply to the water heater does not meet the National Secondary
Drinking Water Regulations, as set forth in the U.S. Code of Federal Regulations, 40 CFR, Chapter 1, Part
143 or the water supply exceeds chemistry or impurity limits as shown in the chart below:
Description
pH
TDS (Total
Dissoived Soids)
Total
Hardness
Aluminum
Chlorides
Copper
Iron
Manganese
Zinc
Maximum
Levels
6.5 to 8.5
Up to 500
mg/L
Up to
11.7 gpg
Up to
0.2 mg/L
Up to
250 mg/L
Up to
1.0 mg/L
Up to
0.3 mg/L
Up to
0.05 mg/L
Up to
5 mg/L
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise,
including damage to person or property, loss of use, failure to install drain pan under unit, or
inconvenience. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation may not apply to you.
LIMITATION ON IMPLIED WARRANTIES
Any implied warranties of merchantability and fi tness arising under state law are limited in duration
to the period of coverage provided by this limited Warranty, unless the period provided by state law
is less. Some states do not allow limitations on how long an implied Warranty lasts, so the above
limitation may not apply to you.
This Warranty gives you specifi c legal rights, and you may also have other rights which vary from
state to state.
Warranty031705COMM-V2
L I M I T E D W A R R A N T Y
Rinnai Water Heater
