
Rinnai 12
RDV 600_700ER OM
ERROR CODES
WARNING
In all cases, you should be able to clear the Error Code on display simply by turning the heater
‘OFF’, then ‘ON’ again. If the Error Message still remains or returns on the next operation, contact
Rinnai or your nearest service agent and arrange for a service call.
Your Rinnai Gas Fire is also
fitted with self diagnostic
electronics that monitor the
appliance during start-up and
operation.
Should a fault occur the
appliance will then shut down,
the fault that has caused the
shut down will be indicated by
a pair of flashing digits in the
Error Display window
7
, which
is located behind the fascia and
can be viewed by looking down
between the glass of the dress
guard and the burner box.
Refer to the table below
for probable cause and the
suggested remedy.
Code
Possible Cause
Suggested Solution
00
Mains power failure
Reset the heater, press the Standby / ON button on the control
panel, remote control, or app twice, to turn the fire back on.
11
Ignition failure
Check that the gas supply is turned on. Switch the heater to
STANDBY and then ON again If the error persists, a service call
will be required.
12
Incomplete combustion
As above.
14
Inlet Blockage /Overheat
Clean inlet, if the error persists, a service call will be required
16
Room overheat
Lower room temperature to below 40 °C.
31
Room temperature sensor faulty
Service call.
32
Overheat temp. 1 sensor faulty
Service call.
33
Overheat temp. 2 sensor faulty
Service call.
53
Spark sensor faulty
Service call.
61
Combustion fan motor faulty
Service call.
71
Solenoids faulty
Service call.
72
Flame detection circuit fault
Service call.
73
Communication error
Service call.
The appliance is fitted with an overheat safety switch which will shut off the appliance. If the appliance shuts off
repeatedly servicing or inspection of the flue for may be required, contact Rinnai for advice.
8
c
a
1
Error Code Viewing Window
7
7
CARE & MAINTENANCE