11. Appendix
11-1. Limited Warranty and Limitation Liability
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11
Appendix
11-1. Limited Warranty and Limitation Liability
RIKEN KEIKI CO.,LTD. (RIKEN) warrants the product to be free from defects in material and workmanship under
normal use and service for a period of the number of years to be listed in "Table: List of warranty years", beginning
on the date of shipment to the buyer. This warranty extends only to the sale of new and unused products to the
original buyer. RIKEN’s warranty obligation is limited, at RIKEN’s option, to repair or replacement of a defective
product that is returned to a RIKEN KEIKI Quality control center located in Japan within the warranty period. In no
event shall RIKEN’s liability hereunder exceed the purchase price actually paid by the buyer for the Product.
This warranty does not include:
a) fuses, disposable batteries or the routine replacement of parts due to the normal wear and tear of the product
arising from use;
b) any product which in RIKEN’s opinion, has been misused, altered, neglected or damaged, by accident or
abnormal conditions of operation, handling or use;
c) any damage or defects attributable to repair of the product by any person other than an authorized dealer, or the
installation of unapproved parts on the product; or
The obligations set forth in this warranty are conditional on:
a) proper storage, installation, calibration, use, maintenance and compliance with the product manual instructions
and any other applicable recommendations of RIKEN;
b) the buyer promptly notifying RIKEN of any defect and, if required, promptly making the product available for
correction. No goods shall be returned to RIKEN until receipt by the buyer of shipping instructions from RIKEN;
and
c)the right of RIKEN to require that the buyer provide proof of purchase such as the original invoice, bill of sale or
packing slip to establish that the product is within the warranty period.
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