RIKA REVO TOUCH, Operating Manual

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18
10. PROBLEMS - POSSIBLE SOLUTIONS
Problem 1
Fire burns with weak, orange flame. Pellets heap up in fire trough, window
soots up.
Cause(s)
Q
Insufficient combustion air
Q
Poor chimney draught
Q
Stove is sooted over inside
Possible solutions
Q
Remove any ash or clinker from the fire trough that may block the air inlets.
(see CLEANING and MAINTENANCE)
Q
If possible swap to better pellet quality.
Q
Check whether flue gas pipes are blocked with ash (see CLEANING and
MAINTENANCE).
Q
Check whether the air intake or flue tubes are blocked.
Q
Check door and cleaning cover seals for leaks (see CLEANING and
MAINTENANCE)
Q
Clean fan (see CLEANING and MAINTENANCE)
Q
Have service performed by authorised specialist company.
Q
The window has to be cleaned from time to time (see CLEANING and
MAINTENANCE)
Problem 2
Stove smells strongly and smokes outside.
Cause(s)
Q
Burning-in phase (taking into service)
Q
Stove has accumulated dust and/or dirt
Possible solutions
Q
Wait to end of burning-in phase and ventthe room sufficiently.
Q
Vacuum off any dust deposits from the convection air openings at regular
intervals
Problem 3
Flue gas discharge when wood is added and during heating phase.
Cause(s)
Q
Leaking cleaning openings
Q
Chimney draught too low
Q
Leaking flue pipe connection
Possible solutions
Q
Check seals and replace (fire door, cleaning lid, ..)
Q
Check chimney
Q
Check connections and if necessary re-seal
Note
Please note that checks on the control system and wiring may only be
performed in unit switched dead. Any repairs may only be performed by
trained specialists.
Tip
If a malfunction message occurs, the cause must first be remedied; the
unit can be put back into operation by acknowledging the malfunction at the
internal unit.