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3. BRIEF INFORMATION ON FUEL - PELLETS

What are pellets?

Wood pellets are a standardised fuel. Every manufacturer must adhere to certain 

conditions in order to enable flawless, energy-efficient heating. Pellets are made 

from wooden waste, from sawmills and planning workshops, as well as from 

residue from forestry operations. These “starting products” are crushed, dried, 

and pressed into Pellet “Fuel” without any bonding agent.

ENplus – Pellets

This new pellets are a standard sets new benchmarks in the European pellet 

market. The traceability of pellets is ensured thanks to the use of identification 

numbers. The pellet manufacturers’ production facilities and manufacturing 

processes are reviewed every year. A quality assurance system ensures 

the pellets comply with the requirements of the new standard and that the 

conditions for trouble-free heating are guaranteed

Wood pellet specification according to ENplus – 

A1

Parameter

Measure

ENplus-A1

diameter

mm

6 (±1)

2)

length

mm

3,15 bis 40

3)

buld density

kg/m³

≥600

calorific value

MJ/kg

≥16,5

water content

Ma.-%

≤10

fine fraction (<3,15mm)

Ma.-%

≤ 1

mechanical rigidity

Ma.-%

≥97,5

4)

ash content

Ma.-%

1)

≤0,7

ash softening temperature

(DT) °C

≥1200

chlorine content

Ma.-% 

1)

≤0,02

sulphur content

Ma.-% 

1)

≤0,03

nitrogen content

Ma.-% 

1)

≤0,3

copper content

mg/kg 

1)

≤10

chrome content

mg/kg 

1)

≤10

arsenic content

mg/kg 

1)

≤1

cadmium content

mg/kg 

1)

≤0,5

mercury content

mg/kg 

1)

≤0,1

lead content

mg/kg 

1)

≤10

nickel content

mg/kg 

1)

≤10

zinc content

mg/kg 

1)

≤100

1) in an anhydrous state  
2) diameter must be specified
3) a maximum of 1% of the pellets may be longer than 40 mm,
max. length is 45 mm
4) the limit value of ≥97,7 Ma.-% applies when conducting measurements with a 

lignotester (internal control)

Your pellet stove is only approved for the burning of pellets of tested quality. 

Please ask your pellet stove dealer for tested fuel and a list of monitored fuel 

manufacturers.

Note

Only burn pellets that have been inspected according to ÖNORM, DIN Plus 

or ENplus-A1. Using poor quality or prohibited pellet fuel will have a negative 

effect on the function of your pellet stove and can also lead to the warranty 

becoming null and void, as well as the product liability connected with this. 

Note

Burning straw, maize, woodchips etc. is not permitted! Observe waste 

incineration legislation! Non-observance of these regulations makes void all 

warranty and guarantee claims and may impair the safety of the unit!

Pellet container refilling during operation

Note

CAUTION when filling! Avoid direct contact between the plastic bag and the 

hot stove. Immediately remove all pellets that have fallen on the hot stove or 

next to the container!

We recommend always having a suitable amount of pellets in the container 

to prevent the fire from extinguishing due to a lack of fuel. Check the level 

frequently. However the container lid should be kept closed, except during 

filling.

If you refill the container during operation (open the container lid), the fan will 

speed up and the pellet auger will stop; operation will only be continued once 

the container lid is closed again (see WARNING AND ERROR MESSAGES)

Pellet container capacity (see Technical Data).

Pellet storage

In order to guarantee problem free burning of the wooden pellets, it is imperative 

necessary to store the fuel as dry as possible and free from impurities.

Pellets should not be kept in sacks outdoors or stored in a manner where 

they are exposed to the environment. This can lead to blockages in the screw 

conveyor.

Note

“Screw stoppers” are excluded from the warranty.

Summary of Contents for COMO TOUCH

Page 1: ...Operating Manual COMO TOUCH...

Page 2: ...TIONS 11 Operating comfort 11 Top efficiency lowest emissions 11 Overheating 11 Low temperature shutdown 11 Electrical excess current protection 11 Automatic cleaning cycle 11 Component monitoring 11...

Page 3: ...ng of the burn pot daily 15 Empty the ash drawer 15 Cleaning the door glass 15 Cleaning of painted surfaces 15 Cleaning the flame temperature sensor 15 Cleaning flue pipes 16 Clean flue gas collecting...

Page 4: ...Spare part overview exploded diagram...

Page 5: ...5 EN 4...

Page 6: ...Z30494 Hinge shaft 49 N110461 Double ball catch 50 B12301 Auger 51 N111820 Screw motor stepless 52 N107887 Fuse holder 53 Z34124 Ceramic cover plate left 54 B16263 Heat retaining stone left 55 Z34126...

Page 7: ...s 4 9 Exhaust temperature C 175 3 Chimney draft requirement Pa 0 The owner of small firing systems or the person authorised for the small firing system is to keep the technical documentation and is to...

Page 8: ...y Q Laundry racks etc must be placed at a sufficient distance to the stove ACUTE DANGER OF FIRE Q When your stove is burning the use of highly inflammable and explosive materials in the same or adjace...

Page 9: ...or ask your local chimney sweep Stoves type 1 BA 1 Q Suitable for multiple occupancy Note the different country regulations Q These may only be operated with the combustion chamber door closed Q The...

Page 10: ...with a lignotester internal control Your pellet stove is only approved for the burning of pellets of tested quality Please ask your pellet stove dealer for tested fuel and a list of monitored fuel ma...

Page 11: ...increased every hour for a short period to blow ash from the burn pot increasing the operational safety The status indicator CLEANING appears on the display Only for stoves with turning grids Every 6...

Page 12: ...oor for regular inspection and cleaning must be present The flue pipe connection to the chimney has to be air tight Combustion air Every combustion process requires oxygen from the surrounding air Thi...

Page 13: ...r front panel by simply lifting The front panel is simply hooked Remove the convection fins by lifting slightly The convection fins are only suspended Remove the 2 vertical hexagonal screws used to at...

Page 14: ...ntrol of your stove is to be assumed by an external room thermostat you have to connect your external room thermostat 1 instead of the standard integrated cable bridge 2 The connected room thermostat...

Page 15: ...ings Vacuum clean any dust deposits from the convection air openings at regular intervals The stove should be cleaned thoroughly prior to the start of the heating season to prevent excess odour Combus...

Page 16: ...ended Open and remove the wing nut which serves to secure the firebox lid For ease of disassembly you should hold up the screw through the combustion chamber Open the screw of the sensor tube with an...

Page 17: ...Clean flue gas fan housing The flue gas fan and the flue pipe connection should be cleaned at least 2 times a year or after about 700 kg of pellets To inspect and clean the flue gas fan the back wall...

Page 18: ...ompany Problem 2 Stove smells strongly and smokes outside Cause s Q Burning in phase taking into service Q Stove has accumulated dust and or dirt Possible solutions Q Wait to end of burning in phase a...

Page 19: ...the basic stove functions that are to be checked and ticked off The stove is ready for operation if these functions are ensured Operator instruction This is one of the most important points in the pu...

Page 20: ...tware version Warranty documents Touchdisplay version Door opener Electrical periphery Connection socket earthed GSM modem present Room thermostat present Function checked Check of system components C...

Page 21: ...ser and installation manuals valid at the time of purchase Connection must be performed by a specialist for such stoves Any costs incurred by the manufacturer due to unjustified warranty claims are to...

Page 22: ......

Page 23: ...23 EN 22...

Page 24: ...dorf Austria M llerviertel 20 Telefon 43 7582 686 41 Fax DW 43 E Mail verkauf rika at RIKA AT Technical and design changes as well as typesetting and printing errors reserved 2016 RIKA Innovative Ofen...

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