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PROBLEM 

POSSIBLE CAUSE 

SOLUTION 

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

A54, F50, F51, 

F52, F55, L50, L51, L52

 

THE LOAD APPLIED TO 

THE UPS IS TOO HIGH 

Reduce the load to within the threshold of 100% (or user 
threshold in the case of code 

A54

).

 

  

If the display shows a lock, remove the load and switch 
the UPS off and back on again. 

 

THE DISPLAY SHOWS 

THE FOLLOW CODE: 

A61

 

REPLACE THE BATTERIES  Contact the support centre for battery replacement. 

 

THE DISPLAY SHOWS 

THE FOLLOW CODE: 

A62

 

BATTERIES MISSING OR 

BATTERY BOX MISSING OR 

NOT CONNECTED 

On the versions with an additional battery charger in 
place of the batteries, check that the Battery Box is 
inserted and connected to the UPS correctly. 

 

THE DISPLAY SHOWS 

THE FOLLOW CODE: 

A63

 

THE BATTERIES ARE FLAT; 

THE UPS IS WAITING FOR 

THE BATTERY VOLTAGE 

TO EXCEED THE SET 

THRESHOLD 

Wait until the batteries have recharged or force power-
on manually by holding down the “ON” button for at least 
2 seconds. 

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

F03, F05, F07,  

F13, F21, F40, F41, F42, 

F43

 

THE UPS IS 

MALFUNCTIONING; IT WILL 

PROBABLY LOCK SOON 

If possible, disconnect the power to the load, switch the 
UPS off and back on again; if the problem occurs again, 
call the support centre. 

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

F04, L04

 

THE TEMPERATURE OF 

THE DISSIPATORS INSIDE 

THE UPS IS TOO HIGH 

Check that the temperature of the environment in which 
the UPS is located does not exceed 40°C.   

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

F53, L53

 

THERE IS A FAULT ON ONE 

OR MORE OF THE 

UTILITIES POWERED BY 

THE UPS 

Disconnect all the utilities, switch the UPS off and back 
on again, reconnect the utilities one at a time to identify 
which one is faulty. 

 

THE BUZZER SOUNDS 

CONTINUOUSLY AND 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

F60, L03, L05, 

L07, L13, L20, L21, L40, 

L41, L42, L43

 

THE UPS IS 

MALFUNCTIONING 

If possible, disconnect the power to the load, switch the 
UPS off and back on again; if the problem occurs again, 
call the support centre. 

 

THE DISPLAY SHOWS 

ONE OF THE FOLLOWING 

CODES: 

C01, C02, C03

 

A REMOTE COMMAND IS 

ACTIVE 

If unwanted, check the status of the command inputs on 
any optional contact card. 

 

THE DISPLAY SHOWS 

C02

 

THE MANUAL BYPASS 

FUNCTION IS ACTIVE 

To exit manual bypass mode, press the ON+SEL 
buttons at the same time for at least 4 seconds. 

 

 

ATTENTION: 

The UPS in case of a permanent failure will be not able to supply the load. To ensure total protection of 
your equipment we suggest you install an ATS device (Automatic Transfer Switch) or an external automatic 
by-pass. 
For more information visit 

www.riello-ups.com

 

Summary of Contents for SDH 3000

Page 1: ......

Page 2: ...ing the environmental aspects All our products pursue the objectives defined in the environmental management system developed by the company in compliance with applicable standards No hazardous materi...

Page 3: ...ON 12 TOWER VERSION WITH BATTERY BOX 13 RACK VERSION 14 USE 15 CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 15 SWITCHING ON FROM THE MAINS 15 SWITCHING ON FROM THE BATTERY 15 SWITCHING OFF THE UPS...

Page 4: ...4 COMMUNICATION SLOT 23 BATTERY PACK REPLACEMENT 24 TROUBLESHOOTING 26 ALARM CODES 28 FAULT 28 LOCK 29 TECHNICAL DATA 30...

Page 5: ...an be installed in the two different positions The UPS is also equipped with a dedicated battery pack that allows for easy battery replacement hot swap in complete safety thanks to the protected conne...

Page 6: ...6 UPS VIEWS FRONT VIEW Extractable rotatable display plate Removable front panel Release slits Battery pack connector ON OFF Switch Battery pack retention panel...

Page 7: ...Communication port RS232 Battery expansion connector optional USB communication port IEC 10A output socket IEC 16A output socket IEC 16A input plug Communication Card Slots IEC 10A input plug Cooling...

Page 8: ...ad level indicator ON button Configuration area STAND BY button Maintenance request Regular operation Timer Mains operation Measurement display area Battery operation Stand by alarm Load powered by by...

Page 9: ...to the type of UPS for which the BATTERY BOX is intended It is therefore necessary to take great care to ensure that the battery voltage of the BATTERY BOX is the same as the voltage permitted by the...

Page 10: ...ackage must contain UPS Support feet UK plug Schuko power cable IEC 10A IEC 16A only for models 2200 3000VA 2 IEC 10A connection cables USB cable RS232 cable User manual CD Safety manual Handles for r...

Page 11: ...can be installed in series for extended runtimes Connect the Battery Boxes in series as shown in the figure below If the UPS is connected to a battery box the maximum active power is derated from PF 0...

Page 12: ...SURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD Once removed from the packaging the UPS is already preset for installation in the tower configu...

Page 13: ...AD THE BATTERY BOX IS DISCONNECTED FROM THE UPS FROM ANY OTHER BATTERY BOXES AND WITH THE BATTERY ISOLATOR OPEN For the battery box version each foot is composed of three parts two supports and an ext...

Page 14: ...gently pull it away from its position just enough to be able to rotate it ATTENTION The panel must be removed carefully DO NOT ATTEMPT IN ANY WAY TO REMOVE THE PANEL FROM THE UPS 2 Rotate the panel 9...

Page 15: ...erating modes paragraph to set the required mode For advanced UPS configurations execute the software UPSTools which can be downloaded from the web site www riello ups com SWITCHING ON FROM THE MAINS...

Page 16: ...connected to the UPS are powered by the bypass Dynamic Indicates the estimated percentage charge of the batteries Dynamic Indicates the percentage of charge applied to the UPS compared with the nomin...

Page 17: ...examples are shown below GRAPHIC EXAMPLE 1 DESCRIPTION GRAPHIC EXAMPLE 1 DESCRIPTION Mains voltage Battery charge percentage Mains frequency Total battery voltage UPS output voltage Applied load perce...

Page 18: ...maintaining the output frequency synchronised to the mains within a configurable range Outside this range the UPS output de synchronises from the mains supply moving to the nominal frequency in this...

Page 19: ...TROL TERMINAL BOARD The remote control terminal allows for implementation of the REPO function Remote Emergency Power Off and to remotely switch on off the UPS The UPS is provided by the manufacturer...

Page 20: ...full display of the status of the UPS via USB or RS232 For a list of possible configurations available to the user refer to the UPS Configuration paragraph INSTALLATION OPERATIONS 1 Connect one of the...

Page 21: ...n Disabled without input output synchronisation Power off due to minimum charge Automatic UPS power off in battery operation mode if the charge is lower than 5 Disabled Enabled Disabled Autonomy limit...

Page 22: ...steps High 250 264 in 1V steps Bypass voltage threshold for ECO Selects the permitted voltage range for operation in ECO mode Low 200V High 253V Low 180 220 in 1V steps High 240 264 in 1V steps Inter...

Page 23: ...e manual provided 2 TXD 3 RXD 5 GND 6 Power supply DC Imax 20mA 8 Programmable output default low battery pre alarm 9 Programmable output default battery operation COMMUNICATION SLOT The UPS is equipp...

Page 24: ...ACK IS VERY HEAVY USE EXTREME CAUTION WHEN REPLACING IT 1 Set the UPS to bypass mode manually by pressing the ON SEL buttons for 4 seconds see paragraph entitled USE Configuration of Operating Mode Th...

Page 25: ...tteries see the label located on the battery pack near the connector 5 Insert the new battery pack into the compartment sliding it into the UPS Put the battery pack retention panel back in position an...

Page 26: ...STAND BY OFF emergency power supply mode in fact only powers the loads in the event of a blackout NO CONNECTION TO THE LOAD Check the connection to the load THE UPS IS OPERATING FROM THE BATTERY DESP...

Page 27: ...rs again call the support centre THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F04 L04 THE TEMPERATURE OF THE DISSIPATORS INSIDE THE UPS IS TOO HIGH Check that the te...

Page 28: ...0 C A54 Load percentage greater than the user threshold set A61 Replace batteries A62 Batteries missing or Battery Box missing or not connected A63 Waiting for battery charging Alarms these are more c...

Page 29: ...ed for locks due to serious persistent overloads and short circuits CODE DESCRIPTION L02 Control card is not inserted correctly L03 Incorrect auxiliary power supply L04 Dissipator over temperature L05...

Page 30: ...ter 4 seconds Load overload 150 Bypass line available bypass immediately activated blocked after 1 second Bypass line not available blocked after 0 5 second OTHER DATA Leakage current towards ground m...

Page 31: ...ttery rated voltage Vdc 36Vdc 72Vdc Dimensions W x D x H mm 87 x 425 x 450 87 x 625 x 450 Weight Kg 13 5 20 5 25 38 The symbol replaces an alphanumeric code for internal use If the UPS is connected to...

Page 32: ...0MNSDH1K0RUENUB...

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