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15

 Troubleshooting Guide

RidePRO e5 will not turn on.

 

 Diagnosis 

:       No LED light on top of ECU

 

 

Solution :      

 Check RED wire for constant 12 volts, YELLOW wire for 12 volts with key ON, and the 2 fuses in ground wires from 

ECU.  Also, verify that you have a good ground on the 2 ground wires.

Compressor will not turn on.

 Diagnosis 

A:

  Check Setup Menu to ensure compressor(s) is turned on.

 

Solution A:    

Select the box to make sure it turns red with a check mark.

 

 Diagnosis 

B:

  12 volts not present at Red wire on compressor.

 

Solution B:    

Check fuse and connections.  (20 amp fuse on Thomas compressor) 

 Diagnosis 

C: 

  12 volts present at Red wire on compressor but still doesn’t run.

 

 

Solution C:    

 Check connections between Black wire on compressor and Blue/Gray wire on ECU. 

Also check FUSES in  

 Black wire from ECU to Ground.

 Diagnosis 

D: 

  12 volts present at Red wire on compressor but still doesn’t run.

 

 

Solution D:    

 The compressor has gotten hot and thermals out.  The air compressors have a thermal safety built in.  If the 

compressor gets too hot, it will shut itself off.  Let the compressor cool, it should come back on.

Compressor will not turn off.

 

 Diagnosis 

A:

  Tank pressure reads 0 psi all the time or stays at the same pressure regardless of actual tank pressure.  

 

 

Solution A: 

1. Check harness and plugs. 

 

 

 

2.  Replace pressure sensor.

 

 Diagnosis 

B:

   Tank pressure builds normally but will not reach 150psi. 

 

 

Solution B:    

 Replace compressor.

One air spring leaks down over a period of time.

 

 Diagnosis 

A:

  Leak between delivery port on valve block and air spring.  ALL FITTINGS NEED SOME KIND OF THREAD SEALER.

 

 

Solution A:    Air springs almost never leak.  Spray all fittings with soapy water.  Tighten fitting and/or remove  and 

replace thread sealant.  Cut 1” off of end of airline and reinsert. 

 Diagnosis 

B: 

  Exhaust valves leaking. Air seeps past exhaust valve and out exhaust port.

 

 

Solution B:    

 Usually caused by debris stuck on valve seat.  Inflate and deflate several times or disassemble valve.   Information 

about servicing the valves can be found at:  

https://www.ridetech.com/tech/solenoid-valve-service/

One air spring leaks up over a period of time.

 

 Diagnosis 

A: 

  Inflate valves leaking. Air seeps past inflate valve and into air spring.

 

 

Solution A:    

 Usually caused by debris stuck on valve seat.  Inflate and deflate several times or disassemble valve.   Information 

about servicing the valves can be found at:  

https://www.ridetech.com/tech/solenoid-valve-service/

The 2 front or all 4 air springs leak down over a period of time.

 Diagnosis 

A: 

  

   Check tank pressure.  There is a leak in the supply side of the system.  This could be at the compressor, tank, or supply 

ports on the valve. 

The valves are held closed by the tank pressure. 

  If the tank pressure gets below the air spring pressure, the 

air spring will leak down with the tank.  An easy way to check this; make sure the compressor runs until it shuts off.  Write down the 
tank pressure and let the vehicle sit over night.  If the compressor kicks on right away the next time you turn on the system, you 
have a leak on the supply side of the system.

 

 

Solution A:      

Spray all fittings with soapy water.  Tighten fitting and/or remove and replace thread sealant.  Cut 1” off  

 of end of airline and reinsert

.

Control panel switches activate the correct air spring, but the air pressures read the wrong air spring.

 

 Diagnosis 

:       Ex:  Inflating the RF air spring changes the top left psi readout on the panel

 

 

Solution :      

 Swap pressure sensor harnesses at the sensors.

Pressure readings are not moving, always reads 168 psi or 0 psi. 

 Diagnosis 

:     ECU is not receiving a  proper signal from the sensor.

 

Testing 

:      

Switch the wires between two sensors,  if the corner you switched it with now reads zero, you have a bad sensor.

 

 

Solution :      

  1. Check pressure sensor harness connections.  

 

 

         2. Replace sensor

.

Height sensor bars read the incorrect corner.

 Diagnosis 

:    Ex: When inflating RF air spring LF bar increases

 

 

Solution:     

 Swap height sensor harnesses at ECU.

Summary of Contents for RidePROe5

Page 1: ...s 17 Error Codes and Text 18 19 Plumbing Diagrams 20 Wiring Diagrams back cover Contents Thank you for choosing a Ridetech air suspension control system We are committed to providing the best experience possible throughout the process of getting your car on air Our commitment doesn t end with your purchase in fact it has only begun This guide should provide you with the information you need to pro...

Page 2: ...he tank pressure sensor Mounting the RidePro Air Valves The valves like the compressor are sealed and can be mounted in the same locations Although if the vehicle will be exposed to freezing temperatures it is a good idea to mount them in the engine bay if possible to reduce the possibility of freezing They can be mounted in any position Attach the ground strap to a good clean ground preferably th...

Page 3: ...volt Grey Wire Primary Compressor Ground Blue Wire Secondary Compressor Ground OPTIONAL Mounting the Air Pressure Sensors These sensors are voltage based and do not need to be grounded Use thread sealant when installing pressure sensors in valve block Sensors can not be pointed down debris can collect and cause false readings The ECU is water proof and may be mounted in the engine bay or under the...

Page 4: ...the corresponding corner Press a Yellow down arrow button to deflate the corresponding corner Multiple buttons can be pressed simultaneously on the Display or Mobile APP Inflate and deflate buttons can be pressed simultaneously PRESETS There are three user configurable Presets The Presets can be saved to whatever vehicle height you wish Typically Preset 1 is deflated vehicle height Preset 2 is Rid...

Page 5: ... shorten the sensor arm and drill a new hole to ensure the arm is rotating enough during suspension travel to accurately determine vehicle height The sensor arm can also be removed from the sensor and clocked in four different positions It may also be necessary to bend the sensor arm and or linkage to achieve proper clearance and alignment The sensor will be mounted to the frame using self tapping...

Page 6: ...e end with the end link 4 Push the end of the linkage into the end link The linkage doesn t require anything to hold it into the end link 5 Once both sides of the linkage have been finished secure the linkage to the sensor and suspension 69 Camaro Front 58 64 Impala Front Triangulated 4 Link Rear Rear Trailing Arm C 10 Truck Rear Ride Height Sensors Assembly of the Sensor Link Rods Sensor Mounting...

Page 7: ... manifolds CONNECT POWER HARNESS 1 Connect the red power wire directly to the battery Use included fuse within 18 of battery 3 Gallon 30 amp fuse 5 Gallon 40 amp fuse 2 Connect the yellow ignition wire to switched 12v Fuse Panel is the best location 3 Connect the black wire to chassis ground CONNECT RIDE HEIGHT SENSORS if equipped See Ride Height Sensor section for more information on installing a...

Page 8: ...is not at a preset height GOING TO PRESET POSITION ICON These icons are displayed on the main screen when the system is going to a preset height It will be either position 1 2 or 3 You can cancel out of going to preset by selecting the X on the screen DISPLAY LOCKED ICON This icon is displayed on the main screen when the display is locked The lock mode can me deactivated by pushing the Menu button...

Page 9: ...L NEED TO BE SWITCHED TO ON IF YOU ARE RUNNING 2 COMPRESSORS YOU MAY GET ERROR 143 BEFORE YOU TURN COMPRESSOR 2 ON IF YOU GET THIS ERROR GO TO THE SETUP MENU AND TURN COMPRESSOR 2 ON THE ERROR WILL CLEAR AFTER THE IGNITION IS CYCLED Compressor on PSI This allows one to select at what pressure the compressor will be turned on By default the system turns the compressor on when the tank pressure drop...

Page 10: ...t Sensors it will automatically display level sensor voltage Control Panel Users Guide The Reset ECU screen allows you to clear the ECU and return it to the factory defaults The Reset ECU option has a 2 layer verification to prevent you from accidentally resetting the ECU It is necessary to select OK on each screen to reset the ECU If you select the OK two times all calibration and preset data is ...

Page 11: ... the ignition is turned off then back on Dump Tank has a secondary screen to verify you want to dump the tank Control Panel Users Guide The Menu Diagnostics screen can be used to diagnose problems issues specifically with the level sensor positioning during installation and or the vehicle charging system Each corner can be manually inflated and deflated via the buttons surrounding the read out scr...

Page 12: ...he display can be changed The orientation you select will be red on the screen Each icon shows the position of the preset buttons Touch the button that represents how you would like your display oriented All 4 choices are demonstrated with these images PRESET BUTTONS RIGHT Default Setting PRESET BUTTONS LEFT PRESET BUTTONS DOWN PRESET BUTTONS UP The Menu Info screen displays information about the ...

Page 13: ...seconds P2 Set will pop up select OK If you are not running level sensors you will need to program all 3 presets The Menu Calibration screen allows the user to calibrate the system Though Calibration is not required for manual control of the system Calibration is required to enable functionality of the Presets During Calibration the system learns specific characteristics of the vehicle into which ...

Page 14: ...he vehicle to your desired ride height and hold 2 for 5 seconds 12 Calibration complete select the OK Display will return to the Main Screen 13 Cycle the vehicle s power by turning off the key On an newer vehicle you may have to open the door to kill the power to the system Calibration PRESSURE AND HEIGHT CALIBRATION with Level Sensors Calibration ATTENTION The vehicle MUST be running in order to ...

Page 15: ... caused by debris stuck on valve seat Inflate and deflate several times or disassemble valve Information about servicing the valves can be found at https www ridetech com tech solenoid valve service One air spring leaks up over a period of time Diagnosis A Inflate valves leaking Air seeps past inflate valve and into air spring Solution A Usually caused by debris stuck on valve seat Inflate and def...

Page 16: ...ll not inflate or deflate but the others inflate and deflate Diagnosis A With the vehicle running check to see if the valve clicks when the button is pushed Solution A If no click check the harness going to valves and the grounds at the valve block Diagnosis B With the vehicle running check to see if the valve clicks when the button is pushed Solution B If no click check the grounds at the valve b...

Page 17: ...backwards of each other If the zero reading moves to the left rear the sensor is bad or there is a problem in the wiring If you move the sensor wires and now the left rear has a reading there is probably no air in the right rear corner Check your valve air line and air spring for the right rear Tip You can also switch pressure sensors around to help determine if you have a bad sensor Make sure you...

Page 18: ...VOLTAGE ERROR 82 LR POSITION HIGH VOLTAGE ERROR 92 RR POSITION HIGH VOLTAGE Wire harness damaged or sensor has failed ERROR 63 LF POSITION NO MOVEMENT ERROR 73 RF POSITION NO MOVEMENT ERROR 83 LR POSITION NO MOVEMENT ERROR 93 RR POSITION NO MOVEMENT Sensor improperly installed or has failed ERROR 64 LF POSITION WRONG LOCATION ERROR 74 RF POSITION WRONG LOCATION ERROR 84 LR POSITION WRONG LOCATION ...

Page 19: ...harging system operating correctly ERROR 162 VEHICLE VOLTAGE HIGH Vehicle voltage has exceeded 18V Is the vehicle s engine running Is the vehicle s charging system operating correctly Is the vehicle on a battery charger ERROR 163 COMMUNICATION Is the display harness plugged into the ECU Is the display harness pinched or shorted ERROR 164 CALIBRATION FAIL Calibration failed due to errors during cal...

Page 20: ...U LRU RFD LFD RFU LFU RRD LRD RRU LRU Single Compressor Systems Tank Tank Compressor Compressor Compressor Solenoid Valve Solenoid Valve Driver Front Driver Front Driver Rear Driver Rear Passenger Rear Passenger Rear Passenger Front Passenger Front Check Valve Check Valve ...

Page 21: ...Grey Right Deflate Rear Valve Harness Blue Left Inflate Black Right Inflate Red Left Deflate Orange Right Deflate Front Valve Harness 20 Amp Fuse LR RR LF RF 20 Amp Fuse 15 Amp Fuse 30 Amp Fuse 30 Amp Fuse Ground Ground Blue LR Brown LF Orange RF Tan RR Wiring Diagram Shown with level sensor upgrade 350 S St Charles St Jasper IN 47546 812 481 4969 CUTTING OFF ANY OF THESE PLUGS WILL VOID THE WARRA...

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