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Ridetech RidePRO-HP Installation Manual & Operation Manual Download Page 19

19

Troubleshooting Bluetooth

Are either of the LEDs lit up on top of the WCU?

If not, the system is not powering up.  Check power and ground.  Also, check the 2 ground fuses in the compressor harness.

Are you trying to connect the app using the Bluetooth menu?

 The phone has to be connected to the WCU through the App. 

 YOU CAN 

NOT LINK THE PHONE TO THE WCU USING THE PHONE’S BLUETOOTH MENU!!!

Will the system work with the PPM?

 This will help determine if the system is getting power.

Is the vehicle battery above 12 volts? 

Is the phone’s Bluetooth turned on?

Is the phone in “Airplane Mode”? 

Is the phone in any kind of battery saver mode? 

iPHONE

 - The battery icon in the top right corner will be yellow.  This can be turned off  in the “Settings” menu under the “battery” tab.

ANDROID 

- Ensure “Battery Saver” and “Adaptive Battery” are turned off . 

Have you restarted the phone?

  This is sometimes required to reset battery saver settings.

Are all the app permissions turned on for the app?  THEY MUST BE TURNED ON FOR THE APP TO CONNECT.

For Apple, it is “Bluetooth Access” only.
For Android, it is “Location” and “Phone”. 

THESE CAN BE FOUND UNDER THE APP IN THE SETTINGS MENU.

Is the App up to date?

Is the app in “Demo” mode?

 If the app is in demo mode, the pressures will be climbing evenly.  You will have to “kill” the app to get it out of 

demo mode.  See below!

Have you tried “Killing” the App, not just closing it?

KILLING APP ON APPLE DEVICES WITH ROUND HOME BUTTON - iPHONE 8 AND OLDER.

1.  Double-click the Home button to show your most recently used apps.

2.  Swipe right or left to fi nd the app that you want to close.  
3.  Swipe up on the app’s preview to close the app.

KILLING APPS ON APPLE DEVICES WITH NO ROUND HOME BUTTON - iPHONE 10 AND NEWER:

1.  At the Home screen of the  iPhone , or while in an app, swipe up from the bottom of the screen and pause while still pressing the 

screen. 

2.  When the App Switcher comes up, swipe left and right through the diff erent app cards to fi nd the app that you want to close. 
3.  Use a quick swipe upwards to close the app.

THERE ARE SO MANY DIFFERENT WAYS TO KILL THE APP ON ANDROID THAT YOU WILL HAVE TO GOOGLE HOW TO 

DO IT ON YOUR PARTICULAR PHONE.

Have you deleted the App and reinstalled it?

Doing the pairing sequence in the correct order is critical

  - 

Open the app and wait for 

RT#### (this number is unit specifi c and will 

vary)

 to pop up on available devices screen, push the pairing button (make sure light is fl ashing rapidly), then push pairing button on available 

devices menu.  

Reset the WCU by unplugging the gray plug with the key on and plugging it back in.

Have you tried a diff erent phone?

  

This will help determine if it’s a problem with the system or a phone issue.

Make sure WCU isn’t encased in something and can send out a good signal

.  

If you have the WCU incased in metal, it can aff ect the 

range of the Bluetooth signal.

Summary of Contents for RidePRO-HP

Page 1: ...s and Text 21 22 Plumbing Diagrams 23 Wiring Diagrams back cover Contents Thank you for choosing a Ridetech air suspension control system We are committed to providing the best experience possible throughout the process of getting your car on air Our commitment doesn t end with your purchase in fact it has only begun This guide should provide you with the information you need to properly install a...

Page 2: ...Mounting the RidePro Air Valves The valves like the compressor are sealed and can be mounted in the same locations Although if the vehicle will be exposed to freezing temperatures it is a good idea to mount them in the engine bay if possible to reduce the possibility of freezing They can be mounted in any position Attach the ground strap to a good clean ground preferably the frame The exhaust port...

Page 3: ...chassis ground Yellow wire Ignition 12 volts only when the key is on Red wire Constant 12 volt Grey Wire Primary Compressor Ground Blue Wire Secondary Compressor Ground OPTIONAL Mounting the Air Pressure Sensors These sensors are voltage based and do not need to be grounded Use thread sealant when installing pressure sensors in valve block Sensors can not be pointed down debris can collect and cau...

Page 4: ... arm The main goal when mounting the sensor is to achieve as much sensor rotation as possible without exceeding the sensors limits Although the sensor arm will rotate 180 degrees it must remain in the middle 90 degrees throughout suspension travel See diagram below for sensor travel limits It may be necessary to shorten the sensor arm and drill a new hole to ensure the arm is rotating enough durin...

Page 5: ...e end with the end link 4 Push the end of the linkage into the end link The linkage doesn t require anything to hold it into the end link 5 Once both sides of the linkage have been finished secure the linkage to the sensor and suspension 69 Camaro Front 58 64 Impala Front Triangulated 4 Link Rear Rear Trailing Arm 65 70 Mustang Rear C 10 Truck Rear Ride Height Sensors Assembly of the Sensor Link R...

Page 6: ...CT POWER HARNESS 1 Connect the red power wire directly to the battery Use included fuse within 18 of battery 3 Gallon 30 amp fuse 5 Gallon 40 amp fuse 2 Connect the yellow ignition wire to switched 12v Fuse Panel is the best location 3 Connect the black wire to chassis ground CONNECT RIDEPRO HP SENSORS if equipped See RidePro HP section for more information on installing and calibrating height sen...

Page 7: ...the user to select from any of the 3 presets works only with the ignition off can only be used after the control system has been through calibration and had the presets saved Mobile App Bluetooth Display Laptop system setup can be completed with any of the 3 devices 4 corner manual control at any time THESYSTEMDOESNOTNEEDTOBECALIBRATEDTOUSEMANUALCONTROL allows the user to select from any of the 3 ...

Page 8: ... CAUTION Excessive Force May Cause Button Failure Decal to expose the hole 10 If the WCU has the button use your finger to push the button until you fell it click If it has the small hole insert the paperclip straight in the hole Push straight in LIGHTLY until you feel a click through the paperclip You do NOT need to use a lot of pressure to push the button Excessive pressure will damage the unit ...

Page 9: ... is turned on 9 The WCU can have either a Small Hole or Button beside the plug The button is flush with the case but can be pushed with your finger If it has the small hole find something small enough to fit the hole Weuseapaperclipthathasbeenstraightened out Peel off the CAUTION Excessive Force May Cause Button Failure Decal to expose the hole 10 If the WCU has the button use your finger to push ...

Page 10: ...orresponding corner Press a Yellow down arrow button to deflate the corresponding corner Multiple buttons can be pressed simultaneously on the Mobile APP The laptop has a feature that allows both air springs to be inflated or deflated simultaneously Inflate and deflate buttons can be pressed simultaneously PRESETS There are three user configurable Presets The Presets can be saved to whatever vehic...

Page 11: ...ITCHED TO ON IF YOU ARE RUNNING 2 COMPRESSORS YOU MAY GET ERROR 143 BEFORE YOU TURN COMPRESSOR 2 ON IF YOU GET THIS ERROR GO TO THE SETUP MENU AND TURN COMPRESSOR 2 ON THE ERROR WILL CLEAR AFTER THE IGNITION IS CYCLED Compressor on PSI This allows one to select at what pressure the compressor will be turned on By default the system turns the compressor on when the tank pressure drops below 135psi ...

Page 12: ...play level sensor voltage The Menu Info screen displays information about the control system including WCU SW software version of the WCU WCU Boot boot loader version of the WCU WCU HW hardware version of the WCU ECU SW software version of the ECU ECU Boot boot loader version of the ECU ECU HW hardware version of the ECU Power Cycle number of times the switched power has been turned on off since t...

Page 13: ...nations The Menu Error History screen displays any errors that have occurred as well as the ignition cycle during which they occurred Mobile App Laptop Users Guide Calibrate Errors Make sure nothing is under the vehicle before performing calibration To Calibrate the system select Yes The system will tell you what it is doing through out the calibration This screen will pop up after the sensors are...

Page 14: ...he PPM can trigger presets at any time EVEN IF YOU DO NOT PLAN ON USING THE PPM PROGRAM IT AND PUT IT IN YOUR GLOVE BOX IT IS YOUR BACKUP IF SOMETHING HAPPENS TO YOUR PHONE The Mobile App only works when the vehicle ignition is turned on The key fobs can only trigger presets when the vehicle ignition is off this is for safety so a preset is not accidentally triggered when the vehicle is moving To ...

Page 15: ...o dump the tank Dump Tank The Menu Diagnostics screen can be used to diagnose problems issues specifically with the level sensor positioning during installation and or the vehicle charging system Each corner can be manually inflated and deflated via the buttons surrounding the read out screen The readout screen displays the pressure and level sensor voltage IF USING RIDE HEIGHT SENSORS of each cor...

Page 16: ...lete select the OK Display will return to the Main Screen 13 Cycle the vehicle s power by turning off the key On an newer vehicle you may have to open the door to kill the power to the system Calibration No Level Sensors 15 Cycle the vehicle s power by turning off the key Calibration Steps items in red require user interface other steps are automatically completed with Level Sensors Calibration AT...

Page 17: ...ch com tech solenoid valve service One air spring leaks up over a period of time Diagnosis A Inflate valves leaking Air seeps past inflate valve and into air spring Solution A Usually caused by debris stuck on valve seat Inflate and deflate several times or disassemble valve Information about servicing the valves can be found at https www ridetech com tech solenoid valve service The 2 front or all...

Page 18: ...rounds at the valve block Diagnosis B With the vehicle running check to see if the valve clicks when the button is pushed Solution B If no click check the grounds at the valve block You can also test the wire of the coil of the solenoid that isn t working Each coil of the valve block has 2 wires One wire is ground the other wire is the control wire You should see 12 volts on this wire when the but...

Page 19: ...ut of demo mode See below Have you tried Killing the App not just closing it KILLING APP ON APPLE DEVICES WITH ROUND HOME BUTTON iPHONE 8 AND OLDER 1 Double click the Home button to show your most recently used apps 2 Swipe right or left to find the app that you want to close 3 Swipe up on the app s preview to close the app KILLING APPS ON APPLE DEVICES WITH NO ROUND HOME BUTTON iPHONE 10 AND NEWE...

Page 20: ...backwards of each other If the zero reading moves to the left rear the sensor is bad or there is a problem in the wiring If you move the sensor wires and now the left rear has a reading there is probably no air in the right rear corner Check your valve air line and air spring for the right rear Tip You can also switch pressure sensors around to help determine if you have a bad sensor Make sure you...

Page 21: ...GH VOLTAGE ERROR 82 LR POSITION HIGH VOLTAGE ERROR 92 RR POSITION HIGH VOLTAGE Wire harness damaged or sensor has failed ERROR 63 LF POSITION NO MOVEMENT ERROR 73 RF POSITION NO MOVEMENT ERROR 83 LR POSITION NO MOVEMENT ERROR 93 RR POSITION NO MOVEMENT Sensor improperly installed or has failed ERROR 64 LF POSITION WRONG LOCATION ERROR 74 RF POSITION WRONG LOCATION ERROR 84 LR POSITION WRONG LOCATI...

Page 22: ...Vehicle voltage has exceeded 18V Is the vehicle s engine running Is the vehicle s charging system operating correctly Is the vehicle on a battery charger ERROR 163 COMMUNICATION Is the display harness plugged into the ECU Is the display harness pinched or shorted ERROR 164 CALIBRATION FAIL Calibration failed due to errors during calibration Fix errors that popped up on the screen and rerun calibra...

Page 23: ... RFU LFU RRD LRD RRU LRU Single Compressor Systems Tank Tank Compressor Compressor Compressor Solenoid Valve Solenoid Valve Driver Front Driver Front Driver Rear Driver Rear Passenger Rear Passenger Rear Passenger Front Passenger Front Single Compressor Systems Check Valve Check Valve ...

Page 24: ... Deflate Rear Valve Harness Blue Left Inflate Black Right Inflate Red Left Deflate Orange Right Deflate Front Valve Harness 20 Amp Fuse LR RR LF RF 20 Amp Fuse 15 Amp Fuse 30 Amp Fuse 30 Amp Fuse ECU WCU Ground Ground Blue LR Brown LF Orange RF Tan RR Wiring Diagram Shown with upgrade 350 S St Charles St Jasper IN 47546 812 481 4969 upgrade Part 82017000 CUTTING OFF EITHER OF THESE PLUGS WILL VOID...

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