Product Support Guide
Model M132
Ver.1.0
Page 22 of 23
11/9/2012
Subject to change without notice
Contact Information
Name
Contact
Technical Services Call Center (Hotline)
Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 333-3147
Application Help Desk (Software
Issues)
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Hytec Parts and Logistics Control
(800) 557-4264 http://www.nrc-usa.com
Technology Solutions Resource Center
http://www.tscweb.net
Headquarter Web Sites
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation:
http://www.lanier.com
IKON A Ricoh Company: http://www.ikon.com/
Material Safety Data Sheets
(800) 336-MSDS (6737)
Ricoh University
973.882.2200. http://www.ricohuniversity.com
Training Information
Documentation
Description
RFG E-Source Number
Field Service Manual
Rfg054934
Part Catalog
rfg054955
Part Catalog Controller Options
rfg054961
Point to Point
rfg054936
Detail Description
rfg055031
Operating Instruction Manual
Rfg054937
Please refer to the
http://www.ricohuniversity.com/
web site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website
and e-source.
