Ricoh WXC1110 Y0AB Field Service Manual Download Page 56 | Manualshive

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Remote Control Troubleshooting

5. Troubleshooting

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Summary of Contents for WXC1110 Y0AB

Page 1: ...Kaus PJ1 RICOH PJ RICOH PJ WXC1110 Machine Codes Y0AB Field Service Manual May 2016...

Page 2: ......

Page 3: ...rified or mechanically driven components To prevent a fire or explosion keep the machine away from flammable liquids gases and aerosols Health safety conditions This machine which uses a high voltage...

Page 4: ...nection Ports 8 Remote Control 9 Specifications 11 Product Highlights 11 General Specifications 12 Computer Compatibility 13 Lens 14 Supported Multi Media Formats 14 2 Installation Installation Requir...

Page 5: ...e 41 How to enter the Service Mode 41 Service Mode Settings 42 Calibration 43 ADC Calibration 43 Environment 43 Procedure 44 Criteria 45 G Sensor Calibration 45 Factory Reset 47 Factory Reset Procedur...

Page 6: ...the Firmware Update 59 System Firmware Upgrade 60 Equipment Needed 60 DLP Composer Lite Setup Procedure 60 Firmware Upgrade Procedure 63 AM8250 Firmware Upgrade 69 Equipment Needed 69 USB Driver Upgr...

Page 7: ...1 Product Information Overview Main Unit 5...

Page 8: ...1 Control panel 2 Focus ring 3 Lens 4 Adjustable foot 5 Lens cap 6 Ventilation inlet 7 Infrared remote sensor 8 Connection ports 9 Ventilation outlet 1 Product Information 6...

Page 9: ...ED Indicate the projector s error status 4 Menu Press this key to launch the Onscreen display OSD 5 Four Directional Select Keys Use or to select items or make adjustments to your selection 6 Enter Co...

Page 10: ...Connection Ports 1 Anti theft lock hole 2 Micro SD card slot 3 USB Type A terminal 4 DC IN plugged jack 5 Headphone jack 6 HDMI MHL terminal 7 Computer In terminal 1 Product Information 8...

Page 11: ...D menu Setup Advanced Mute 3 Menu Turns the main menu on off or returns to upper level in the menu operations 4 Rewind Searches backward 5 Play Pause Plays pauses media file 6 Moving mode Enters Movin...

Page 12: ...o operate menu 11 Exit Returns to the previous page 12 Enter Confirms your section of items in menu system 13 Fast Forward Searches forward 14 Magnify Enlarge part of the screen image Reduce the enlar...

Page 13: ...able to 10W Net weight 1lbs DVT weight is about 435g with lens cap Manual focus projection w Fixed zoom lens True 1280X800 WXGA resolution 16 7M for High colors With up down left and right screen reve...

Page 14: ...Processor DPP 6401 w DLP Link 3D 120Hz support Multimedia AM8250 7 LED Type RGB LED 8 LED Life 20 000 Hours Bright Mode 40W 10 9 Altitude Operating 0 2 500 ft for 5 40 C 2 500 5 000 ft for 5 35 C 5 0...

Page 15: ...1 18 Uniformity JBMA standard Typical 88 Minimum 80 Computer Compatibility PC HDMI and VGA and Macintosh compatible Mode Resolution Refresh rate Hz Notes for Mac VGA 640 x 480 60 75 60 75 SVGA 800 x...

Page 16: ...from 1024x768 to 800x600 to fit the front end output specification and then up scaling into DPP6401 Lens F 1 9 F 8 02 mm at 60 screen Supported Multi Media Formats Photo Format File Format Sub Type E...

Page 17: ...igh Profile AVI MOV MP4 MPEG4 1920 x 1080 30fps 30M bps SP Simple Profile ASP Advance d Simple Profile AVI MOV MP4 Xvid 1920 x 1080 30fps 30M bps AVI MJPGE 1920 x 1080 30fps 30M bps BP Baseline Profil...

Page 18: ...Up to 20 MB Word 97 2000 2002 2003 Word 2007 docx Up to 30 MB Word 2010 docx Microsoft Excel Excel 5 95 Row Limit up to 300 Column Limit up to 100 Sheets Up to 50 Up to 14 MB Excel 97 2000 2002 2003...

Page 19: ...limit can not appear in one Excel file simultaneously Animations are not supported when viewing MS PowerPoint files When projecting files some documents may not be displayed the same as shown on the...

Page 20: ...1 Product Information 18...

Page 21: ...0 C 20 to 80 humidity no condensation Power supply 100 to 240VAC 10 50 to 60Hz 19V 3 42A 65W Auto ranging and DC Output Machine Space Requirements Do not block projector in out air vents Leave at leas...

Page 22: ...n Machine Installation The user must set this projector up About the handling of this machine follow the contents with reference to Safety Information in the user manual Accessory Check 2 Installation...

Page 23: ...lications in each country some regions may have different accessories Precautions Do not look into the lens while the LED lamp is on The strong light from the LED lamp may cause damage to your eyesigh...

Page 24: ...2 Installation 22...

Page 25: ...3 Replacement Equipment Needed 1 Screw Driver No 00 2 Screw Driver No 1 3 Screw Driver 2 5mm 4 Projector 23...

Page 26: ...Remote controller 8 AC adapter 9 Focus ring 10 String for lens cap 11 Bottom cover 12 Keypad 13 Lens cap 14 Adjustable foot 15 Rubber leg 16 Heat dissipation sheet attach to top cover 17 Carry bag 18...

Page 27: ...d wear electrostatic chains If you need to replace the main board you have to get into service mode and record the LED usage hour page 41 Service Mode Exterior Cover Top Cover 1 Remove screws on the B...

Page 28: ...3 Insert a flathead screwdriver from the area indicated by a blue circle and release the I O cover s hooks indicated by red arrows 4 Open the I O cover A 3 Replacement 26...

Page 29: ...the FPC A and disconnect the bottom of the FPC 6 Insert a flathead screwdriver under the top cover A remove 7 hooks indicated by red arrows and then remove the top cover A I O Cover 1 Top cover page 2...

Page 30: ...2 Unplug one connector to remove the I O cover x1 Bottom Cover 1 Top Cover page 25 2 I O Cover page 27 3 Replacement 28...

Page 31: ...3 Disconnect the connector x1 4 Remove the Engine module with the Main board A M1 6 4 x3 5 Bottom cover B Part Replacement 29...

Page 32: ...When installing the new bottom cover be sure to apply a new dissipation sheet A Speaker 1 I O Cover page 27 2 Speaker A M2 0 x1 FPC Cable 1 Top Cover page 25 3 Replacement 30...

Page 33: ...2 FPC cable A Multimedia Board 1 Top Cover page 25 2 FPC Cable page 30 Part Replacement 31...

Page 34: ...3 Multimedia Board A 4 1 6 x4 Keypad 1 Top Cover page 25 2 Multimedia Board page 31 3 Keypad A 3 Replacement 32...

Page 35: ...Engine Module 1 Bottom Cover page 28 2 Remove screws M1 6 4 x3 Part Replacement 33...

Page 36: ...3 Engine Module with Focus Ring A 4 Focus Ring A M1 7 4 x3 Fans 1 Engine Module page 33 3 Replacement 34...

Page 37: ...nt Fan x1 C Rear Fan x1 All fans are fastened by a double sided adhesive tape Direction of the ventilation See page 5 Main Unit Route the Front Fan B cable through the back side of the board as shown...

Page 38: ...Main Board 1 Engine Module page 33 2 Remove three fans x3 page 34 Fans 3 Main Board A 3 Replacement 36...

Page 39: ...Adjustable Foot 1 Adjustable foot A Part Replacement 37...

Page 40: ...3 Replacement 38...

Page 41: ...r replacing parts execute the related items shown in the table below Required Action Changed parts Software Description page Main Board Multimedia Board Engine Module Firmware ADC calibration page 43...

Page 42: ...e following tools which will be necessary in order to update the firmware and to perform adjustments that are necessary after replacing the optical engine or main board RS232 cable 9 pin to 9 pin USB...

Page 43: ...he Service Mode 1 Turn on the projector 2 Press the Power 1 Left 2 Left 3 and Menu 4 keys sequentially 3 The service mode menu appears You can use the remote controller to enter the service mode in th...

Page 44: ...ce mode and network settings Burn In Test Choose this option and press the Enter key to go into the Burn in test menu Failure Log Records the times of failures such as excessive temperature Analog Set...

Page 45: ...rd to output the corresponding PC pattern You can download the test pattern by PC from SERES as shown below ADC Calibration To adjust the white black value of the VGA signal after replacing the main b...

Page 46: ...uld be in full screen mode Procedure 1 Project the test pattern 2 Get into the service mode page 41 Service Mode 3 Select Analog Settings 4 Select ADC Calibration When the calibration has finished Suc...

Page 47: ...ay RGBW Criteria The screen must appear normal without abnormalities such as lines The unidentified color levels on both left and right sides should not be over 8 color levels Check that the projectio...

Page 48: ...3 Select G Sensor Calibration G Sensor Calibration must have a value it must not be blank 4 Adjustment 46...

Page 49: ...e all OSD menu restore the default setting and clear the Failure Log Factory Reset Procedure 1 Get into the service mode page 41 Service Mode 2 Select Factory Reset 3 Select Yes When the factory reset...

Page 50: ...4 Adjustment 48...

Page 51: ...5 Troubleshooting Troubleshooting Main Procedure 49...

Page 52: ...No Power Troubleshooting 5 Troubleshooting 50...

Page 53: ...Power Troubleshooting Troubleshooting 51...

Page 54: ...Image Performance Troubleshooting 5 Troubleshooting 52...

Page 55: ...Troubleshooting 53...

Page 56: ...Remote Control Troubleshooting 5 Troubleshooting 54...

Page 57: ...er Blue Amber Amber Standby State Input power cord Flashing Off Off Off Power on LED lighting Off Steady light Off Off Error Fan failed Off Off Flashing 0 5 sec off 2 sec on Off Error Over Temp Off Of...

Page 58: ...service mode page 41 Service Mode 2 Select Failure Log 3 Check the error log information Error Codes Error Form Description AC unplug No n System Hours Normal Eco x x Indicates the projector was power...

Page 59: ...No n System Hours Normal Eco fan id x Error log for fan failure Fan IDs Left Fan 2 Front Fan 3 Rear Fan 1 Over Heat No n System Hours Normal Eco temp x Error log for over temp Errors logs can be clear...

Page 60: ...5 Troubleshooting 58...

Page 61: ...idually Firmware Function Description Update Procedure System Firmware Main system OSD control IR keypad input processing fan control and so on page 60 AM8250 Multi media All Multi media functions pag...

Page 62: ...img 3 FlashDeviceParameters 20141125 Hardware 1 Projector 2 AC Adapter 3 Power Cord 4 USB Cable USB type A to A 5 PC During FW upgrade procedure please select 32KB in Skip Boot Loader Area DLP Compose...

Page 63: ...2 Click Next 3 Read License Agreement 1 Choose I accept and agree to be bound by all the terms and conditions of this License Agreement 2 Click Next System Firmware Upgrade 61...

Page 64: ...4 Click Next 5 Click Next 6 Click Next 6 Firmware Update 62...

Page 65: ...7 The program is being installed 8 Click Finish Firmware Upgrade Procedure 1 Hold down the Menu key A then plug the DC B into the projector System Firmware Upgrade 63...

Page 66: ...purple release the Menu key quickly 3 Connect the projector to the PC with a USB cable USB type A to A 4 Execute Install DLP Device Drivers in the start menu 5 Select Jungo WinDriver WinXP then click...

Page 67: ...ecute the DLP Composer TM Lite 11 2 file 9 Setting FlashDeviceParameters 1 Select the file FlashDeviceParameters 2 Put the FlashDeviceParameters file into the folder where you setup DLP Composer Lite...

Page 68: ...10 Select Preferences in the Edit menu 11 Click Communications 1 Select USB 2 Click OK 3 6 Firmware Update 66...

Page 69: ...12 Choose Flash Loader 1 Click Browse 2 to search the firmware file img 3 Click Open 4 13 Select Skip Boot Loader Area Select 32KB Click Reset Bus to erase the flash memory System Firmware Upgrade 67...

Page 70: ...14 Check the FW version Re connect the power cord and power on the projector Get into the service mode power left left menu to check the system firmware version 6 Firmware Update 68...

Page 71: ...n 2 ActionsMPUUpdate zip Hardware 1 Projector 2 AC Adapter 3 Power Cord 4 USB Type A to A Cable 5 PC USB Driver Upgrade Procedure 1 Unzip the ActionsMPUUpdate zip file 2 Hold down the Menu key A then...

Page 72: ...then press the Menu key again The projector will power on 4 Connect the projector to the PC with a USB cable USB type A to A 5 The found new hardware wizard will appear on the screen Select Install f...

Page 73: ...6 Select Include this location in the search 7 Click Browse button to choose ActionsMPUpdate Select OK Then click Next AM8250 Firmware Upgrade 71...

Page 74: ...8 Click Continue Anyway 9 Click Finish to end the installation AM8250 Firmware Upgrade Procedure 1 Open the ActionsMPUpdate folder Execute ActionsMPUpdate exe 6 Firmware Update 72...

Page 75: ...2 Click Update 1 Click Firmware 2 Select the FW upgrade file Bin 3 Click Open 4 AM8250 Firmware Upgrade 73...

Page 76: ...3 Click Download 4 The success information will appear on screen 6 Firmware Update 74...

Page 77: ...5 Restart the unit and enter the service mode power left left menu to check the AM8250 firmware version AM8250 Firmware Upgrade 75...

Page 78: ...MEMO 76 EN...

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