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Ricoh S-P2, Service Manual

The Ricoh S-P2 Service Manual is a comprehensive guide that allows users to efficiently troubleshoot and repair their Ricoh S-P2 printer. This manual is available for free download from our website, providing users with easy access to the necessary information for maintaining optimal performance and longevity of their device.

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Displays the copy jam history in groups of 10, starting with the most recent 10 jams.
Display contents are as follows:
CODE is the SP7-504-nnn number.
SIZE is the ASAP paper size (hexadecimal).
TOTAL is the total jam error count (SP7-003)
DATE is the date the jams occurred.

7507 001

Latest

Sample Display:
CODE: 007
TOTAL: 0000334

7507 002

Latest 1

7507 003

Latest 2

7507 004

Latest 3

7507 005

Latest 4

7507 006

Latest 5

7507 007

Latest 6

7507 008

Latest 7

7507 009

Latest 8

7507 010

Latest 9

Paper Size

Code (hex)

Paper Size

Code (hex)

A4 LEF

05

B4 SEF

8D

A5 LEF

06

B5 SEF

8E

B5 LEF

0E

DLT SEF

A0

LT LEF

26

LG SEF

A4

HLT LEF

2C

LT SEF

A6

A3 SEF

84

HLT SEF

AC

A4 SEF

85

Others

FF

A5 SEF

86

7803

PM Counter

5. Service Tables

128

5

Summary of Contents for S-P2

Page 1: ...Model S P2 Machine Code M001 SERVICE MANUAL September 2008 Subject to change ...

Page 2: ......

Page 3: ...le liquids gases and aerosols Health Safety Conditions Toner and developer are non toxic but if you get either of them in your eyes by accident it may cause temporary eye discomfort Try to remove with eye drops or flush with water as first aid If unsuccessful get medical attention Observance of Electrical Safety Standards The printer and its peripherals must be installed and maintained by a custom...

Page 4: ...sing unit can only be repaired in a factory or at a location with the requisite equipment The laser subsystem is replaceable in the field by a qualified Customer Engineer The laser chassis is not repairable in the field Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required Use of co...

Page 5: ...ote Short Edge Feed and Long Edge Feed The arrows indicate the direction of paper feed Trademarks Microsoft Windows and MS DOS are registered trademarks of Microsoft Corporation in the United States and or other countries PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet is a registered trademark of Xerox Corporatio...

Page 6: ...used herein are for identification purposes only and may be trademarks of their respective companies We disclaim any and all rights involved with those marks This manual uses several symbols and some simple abbreviations 4 ...

Page 7: ...llation 15 Checking and Completing the Installation 16 2 Preventive Maintenance User Maintenance 17 Service Maintenance 18 3 Replacement and Adjustment General 21 Precautions on Disassembly 21 Releasing Plastic Latches 22 After servicing the machine 22 Special Tools 24 Covers 25 Upper Cover 25 Left Cover 26 By Pass Tray Unit 26 Front Cover 27 Right Cover 28 Laser Unit 29 Caution Decal Locations 29...

Page 8: ...r Feed Roller 42 Friction Pad 43 By pass Tray 44 Printer Controller Board 45 Engine Board 46 Main Motor 47 Clutches 48 By pass Feed Clutch and Relay Clutch 48 Paper Feed Clutch and Registration Clutch 49 PSU HVPS 51 Fans 53 Cooling Fan 53 PSU Fan 53 4 Troubleshooting Service Call Conditions 55 Summary 55 SC Code Descriptions 55 Error Messages 69 General Troubleshooting 75 Image Adjustment 75 Elect...

Page 9: ...87 Firmware Update 145 Type Of Firmware 145 Precautions 145 Machine Firmware Update 146 NVRAM Data Upload Download 148 Uploading NVRAM Data 148 Downloading NVRAM Data 149 SD Card Application Move 151 Overview 151 Move Exec 151 Undo Exec 152 Controller Self Test at Power On 154 Menu Mode 155 Controller Board DIP Switches 160 Card Save Function 161 Overview 161 Procedure 161 Error Messages 163 6 Det...

Page 10: ... 188 Overview 188 Fusing Drive 189 Fusing Entrance and Guide Shaft 189 Pressure Roller 190 New Fusing Unit Detection 191 Fusing Temperature Control 192 Paper Exit 194 Energy Saver Mode 194 Controller Functions 196 7 Specifications Basic Specifications 197 General Specifications 197 External Options 199 Paper Sizes 200 Operating Environment 203 Operation Panel LED Specifications 203 Controller Spec...

Page 11: ...Printer Drivers 207 Supported Environments 209 Controller Interface Specifications 212 Supported Utilities 213 Machine Configuration 215 System Components 215 9 ...

Page 12: ...10 ...

Page 13: ... exposed to sudden temperature changes This includes Areas directly exposed to cool air from an air conditioner Areas directly exposed to heat from a heater 2 Do not install this machine in an area where it will be exposed to corrosive gases 3 Do not install the machine at locations over 2 500 m 8 125 ft above sea level 4 Put the machine on a strong and level base Inclination on any side should no...

Page 14: ...roviding the clearance as shown below A Over 10 cm 4 inches B Over 10 cm 4 inches C Over 40 cm 15 8 inches D Over 10 cm 4 inches Power Supply Make sure the plug is firmly inserted in the outlet Avoid multi wiring Be sure to ground the machine Input voltage level NA 120 volts 60 Hz EU 220 240 volts 50 Hz 60 Hz Permitted voltage Fluctuation 10 1 Installation 12 1 ...

Page 15: ... Never place anything on the power cord Installation Requirements 13 1 ...

Page 16: ...Hardware Guide Section 2 Memory Unit Type G 256 MB D362 Hard Disk Drive Type 2670 M352 IEEE 802 11a g interface Unit Type L M344 NA 1 IEEE 802 11a g interface Unit Type M M344 EU 1 IEEE 1284 Interface Board Type A B679 Gigabit Ethernet Board Type A G874 1 VM Card Type K M354 Data Storage Card Type A G874 Data Overwrite Security Unit Type L M352 SD Card for Netware Printing Type B M352 Software Gui...

Page 17: ...1 If the machine is on turn off the main power switch 2 Disconnect the network cable 3 Turn the main power switch on 4 Turn the operation switch and main power switch off 5 Remove the SD card slot cover x1 6 Insert the DOS SD card into Slot 1 7 Reconnect the network cable if the network is connected to the copier 8 Turn the main power switch on 9 Enter the SP mode and do SP5878 and push Enter to e...

Page 18: ... version number change after the firmware has been upgraded If the ROM numbers or version numbers do not match this means that the DOS unit type was incorrect not Type L If this occurs 1 Obtain the Type L DOS unit card or confirm that the DOS unit is Type L 2 Replace the NVRAM on the controller board 3 Insert the Type L DOS unit SD card in Slot 2 4 Do the DOS unit installation procedure again 4 Pu...

Page 19: ...e Service Mode The operation panel shows Replace Maintenance Kit when the PM counter reaches 90K After the user replaces the fusing unit in the maintenance kit the machine automatically resets the PM counter Item Quantity Remarks Fusing unit 1 Transfer roller 1 Paper feed roller 3 For standard and optional tray s Friction pad 3 For standard and optional tray s 17 2 ...

Page 20: ...C Clean R Replace L Lubricate I Inspect Main unit Item 90K EM Quantity Remarks Paper Feed Paper Feed Roller R C 1 Clean with water Friction Pad R C 1 Clean with water Registration Roller C C 1 Clean with water Bottom Plate Pad C C 1 Clean with water Around the Drum Transfer Roller R 1 Fusing Unit and Paper Exit Hot Roller R 1 Pressure Roller R 1 Hot Roller Strippers R 3 Fusing Thermistor R C 1 Cle...

Page 21: ...de Plates C 1 each Clean with water or alcohol Fusing Unit Ass y 110V 220 V R 1 Paper Tray Unit 90K EM Quantity NOTE Paper Feed Roller R C 1 Clean with water Friction Pad R C 1 Clean with water Bottom Plate Pad C C 1 Clean with water Service Maintenance 19 2 ...

Page 22: ...2 Preventive Maintenance 20 2 ...

Page 23: ...th authorized components only 6 Do not force plastic material components Make sure all components are returned to their original positions Laser Unit 1 Do not loosen or adjust the screws securing the LD drive board on the LD unit Doing so will throw the LD unit out of adjustment 2 Do not adjust the variable resistors on the LD unit as these are permanently adjusted at the factory If replacement of...

Page 24: ...er Feed 1 Do not touch the surface of paper feed rollers 2 To avoid misfeeds the side and end fences in each paper tray must be positioned correctly so as to align with loaded paper size Releasing Plastic Latches Many of the parts are held in place with plastic latches The latches break easily so release them carefully To release a latch press the hook end of the latch away from the part to which ...

Page 25: ...5 Make sure all wires are properly connected and routed 6 Make sure wires are not jammed between parts of the machine General 23 3 ...

Page 26: ...56700 PCMCIA Card Adapter 1 Common 3 B6456800 USB Reader Writer 1 Common 4 VSSM9000 Digital Multimeter FLUKE 187 1 Common 5 A0069104 Scanner Positioning Pin 1 Common 6 Ricoh System Information Tool Support Tool Ver 2 Basic version 1 Mail version 1 3 Replacement and Adjustment 24 3 ...

Page 27: ...Covers Upper Cover 1 Gentry push the front cover release button A and open the front cover B 2 Open the rear cover C Covers 25 3 ...

Page 28: ...A Remove the exit guide plate after you have removed the upper cover Left Cover 1 Upper cover Upper Cover 1 Left cover A x 2 2 Push down the left cover as shown above Make sure that the harness band A is placed at clamp B the under when reinstalling the left cover By Pass Tray Unit 1 Standard paper tray 3 Replacement and Adjustment 26 3 ...

Page 29: ...Front Cover 1 Standard paper tray 2 By pass tray unit By pass Tray Unit 3 Upper cover Upper Cover 4 Left cover Left Cover 5 Holder A hook 6 Front cover B x 3 x 2 Remove the by pass tray unit before removing the front cover Covers 27 3 ...

Page 30: ...ver 1 Upper cover Upper Cover 2 Left cover Left Cover 3 Front cover Front Cover 4 Fan cover A 5 Release the three hooks and push down the place B as shown above 6 Right cover C 3 Replacement and Adjustment 28 3 ...

Page 31: ...edures in this section Laser beams can seriously damage your eyes Caution Decal Locations Polygon Mirror Motor Turn off the main switch and unplug the machine before attempting any of the procedures in this section Laser beams can seriously damage your eyes 1 Upper cover Upper Cover Laser Unit 29 3 ...

Page 32: ...or A x 4 x 1 Never touch the surface of the mirror with bare hands Laser Synchronization Detector 1 Upper cover Upper Cover 2 By pass tray unit Bypass Tray Unit 3 Left cover Left Cover 4 Front cover Front Cover 5 Right cover Right Cover 3 Replacement and Adjustment 30 3 ...

Page 33: ...chronization detector A x 1 Laser Unit 1 Upper cover Upper Cover 2 Left cover Left Cover 3 Front cover Front Cover 4 Right cover Right Cover 5 Laser unit A x 4 x 2 When reinstalling the laser unit Laser Unit 31 3 ...

Page 34: ...t Set the positioning pins as shown above Then secure the laser unit Laser Diode Unit 1 Laser Unit Laser Unit 2 Spring A 3 LD unit holders B x 2 4 Loosen the screw C 5 Nut D 6 LD Unit E Do not remove the screws that secure the LD board 3 Replacement and Adjustment 32 3 ...

Page 35: ...the test pattern for the final adjustment see the following procedure Laser Beam Pitch Adjustment 1 Print out the following test patterns Select the test pattern with SP 5902 3 Use SP 5902 1 to print one test pattern 2 Check this test pattern 3 Adjust the LD unit holder position Tighten or loosen the screw C see the previous page until the printout appears as the sample test pattern below Laser Un...

Page 36: ...3 Replacement and Adjustment 34 3 ...

Page 37: ...Transfer Roller 1 Remove the AIO 2 Remove the transfer roller A as shown above Do not touch the transfer roller surface Transfer Roller 35 3 ...

Page 38: ...Toner End Sensor 1 Remove the AIO 2 Toner end sensor A hooks x 4 x 1 3 Replacement and Adjustment 36 3 ...

Page 39: ...ool before doing the following procedure Fusing Unit 1 Rear cover A 2 Fusing unit B hooks C x 2 Lift both hooks before attempting to remove the fusing unit from the machine Hot Roller and Fusing Lamp 1 Fusing Unit Fusing Unit Fusing 37 3 ...

Page 40: ...ers E x 1 each Remove both springs before taking apart the fusing unit assembly The reason for this is to relieve pressure on the unit When reinstalling the fusing unit assembly install both springs last The reason for this is to reset the springs back to their default position 3 Replacement and Adjustment 38 3 ...

Page 41: ...s 1 x gear 2 x bushings Before removing the hot roller from the unit remove the gear and the pin first Use a small screwdriver to separate the guide plate from the unit Before installing the new hot roller peel off 3 cm 1 inch from both ends of the protective sheet on the new hot roller Be sure to remove the remaining paper before starting the machine Fusing 39 3 ...

Page 42: ...t 2 Hot roller and fusing lamp Hot Roller and Fusing Lamp 3 Pressure roller A 4 Bushing B 5 Pressure roller lever C 6 Spring D Thermistor and Thermostat 1 Hot roller and fusing lamp Hot Roller and Fusing Lamp 3 Replacement and Adjustment 40 3 ...

Page 43: ...into two parts Do not touch the thermostat with your hands Hot Roller Strippers 1 Hot roller and fusing lamp Hot Roller and Fusing Lamp Two extra hot roller strippers Ê Ë are installed for a better grip on narrow paper This prevents paper from curling around the hot roller When installing the extra hot roller strippers insert them in the two slots using a small pair of pliers until they snap into ...

Page 44: ...Paper Feed Paper Feed Roller 1 Pull out the paper tray before removing the paper feed roller 2 Paper feed roller A 3 Replacement and Adjustment 42 3 ...

Page 45: ...pad 2 Friction pad A 2 hooks 1 spring When reinstalling the friction pad follow this order 1 Replace the spring 2 Insert the right side of the friction pad first followed by the left side 3 Gently push the friction pad down into the slot and then pull forward very slightly Paper Feed 43 3 ...

Page 46: ...7 By pass feed roller D When reinstalling the paper guide 1 Set the paper guide on the bushing 2 Install the right part of the actuator on the paper guide 3 Install the left part of the actuator in the machine 4 Install the paper guide 5 Check that the actuator moves smoothly and swings freely 3 Replacement and Adjustment 44 3 ...

Page 47: ...the old printer controller board and insert it on the new board The screws on the printer controller board are hand screws Gently turn these screws when removing the printer control board Pull on the handle to remove the printer controller board from the machine Printer Controller Board 45 3 ...

Page 48: ...ver 2 Printer controller board Printer Controller Board 3 Bracket A x 2 1 grounding wire 4 Engine board B x 5 all connectors Remove the NVRAM C from the old engine board and install it on the new board 3 Replacement and Adjustment 46 3 ...

Page 49: ...Main Motor 1 Left cover Left Cover 2 Main motor A x 4 x 1 Main Motor 47 3 ...

Page 50: ...r clutches on the machine as following A By pass feed clutch B Relay clutch C Paper feed clutch D Registration clutch By pass Feed Clutch and Relay Clutch 1 Left cover Left Cover 2 Holder Ê 3 Replacement and Adjustment 48 3 ...

Page 51: ...x 1 5 Relay clutch x 1 x 1 Route the harness A as shown below when reinstalling the holder Ê Paper Feed Clutch and Registration Clutch 1 Left cover Left Cover 2 Harness guide A Rivet screw x 1 x 3 x all 3 Magnetic clutch stopper B x 1 Clutches 49 3 ...

Page 52: ...4 Paper feed clutch A x 1 5 Main motor Main Motor 6 Registration clutch B x 1 x 1 3 Replacement and Adjustment 50 3 ...

Page 53: ...4 PSU assembly B x 7 all connectors 5 High voltage supply board A x 4 6 230 volt machine only Choke coil B x 2 x 1 x 3 7 PSU C x 5 The screw D is different from other four screws Route the PSU fan harness as shown the picture below when reinstalling the PSU assembly PSU HVPS 51 3 ...

Page 54: ...3 Replacement and Adjustment 52 3 ...

Page 55: ...ing fan A x 2 x1 Make sure that the cooling fan is reinstalled right mounting position If it is not right mounting position the air blowing wrong way occurs PSU Fan 1 Right cover Right Cover 2 Fusing unit Fusing Unit 3 PSU assembly PSU HVPS Fans 53 3 ...

Page 56: ...4 PSU fan with the bracket A x 1 x 2 5 PSU fan B x 2 3 Replacement and Adjustment 54 3 ...

Page 57: ...n the defective feature is used Set the main power switch to off then to on C SCs that are not shown on the operation panel They are recorded internally Recorded only D These SCs are shown on the operation panel To reset these SCs turn the operation switch or main power switch off and on These SCs are shown again if the error occurs again Set the operation switch or the main power switch to off th...

Page 58: ...c after it switched on or Once the polygon motor was detected in the lock state after started to rotate within 0 2 sec it entered the unlock state or After the polygon motor switched off it did not enter unlock state within 3 sec 322 B 1st beam laser synchronization error Laser synchronization detector board out of position Laser synchronization detector board or cable defective Laser synchronizat...

Page 59: ...n 700 ms after the main motor started to rotate or The machine detects a main motor lock signal within 500 ms after the main motor started to rotate after that the main motor lock signal does not detect within 200ms or Themachinedoesnotdetectamainmotorlock signal within 200 ms after the main motor switched off 541 A Fusing thermistor error Thermistor disconnected defective Fusing lamp disconnected...

Page 60: ...ve Defective connection of the fusing unit The fusing lamp remained on longer than 12 sec after the fusing unit reached optimum temperature and the main motor switched off 546 A Unstable fusing temperature Fusing thermistor defective Power supply board defective Defective connection of the fusing unit During standby the fusing temperature went below 60 C twice or went above 60 C three times within...

Page 61: ... Fan motor disconnected defective Fan motor harness loose broken defective The machine does not lock for 3sec during rotating the fusing fan motor 591 B PSU fan error Defective PSU fan The machine does not lock for 3sec during rotating the PSU fan motor 620 B GAVD communication error Defective engine board Defective ASIC The machine detects an error data of the ASIC 622 Paper tray unit communicati...

Page 62: ... or defective 687 B PER command error The machine does not receive PAPI PER command for specific time after PAPI PES was issued Defective controller 688 B PAPI PES error The machine does not receive PAPI PES command after paper is in registration Defective controller Poor communication 817 D Monitor error This is a file detection and electronic file signature check error when the boot loader attem...

Page 63: ...essing unit returned an error during the self diagnostic test 821 D Self diagnostic error 2 ASIC The ASIC provides the central point for the control of bus arbitration for CPU access for option bus and SDRAM access for SDRAM refresh and for management of the internal bus gate ASIC controller board defective For more details about this SC code error execute SP5990 to print an SMC report so you can ...

Page 64: ...ckup battery exhausted NVRAM socket damaged 826 D Self diagnostic Error NVRAM Optional NVRAM Make sure NVRAM is seated correctly in its socket Replace the NVRAM on the controller board The NVRAM or optional NVRAM returned an error during the self diagnostic test 827 D Self diagnostic Error RAM Update controller firmware again Replace RAM DIMM The resident RAM returned a verify error during the sel...

Page 65: ... F error Driver setting incorrect and cannot be used by the 1394 I F NIB PHY LINK module defective change the Interface Board Controller board defective 853 B Wireless LAN Error 1 During machine start up the machine can get access to the board that holds the wireless LAN but not to the wireless LAN card 802 11b or Bluetooth Wireless LAN card missing was removed 854 B Wireless LAN Error 2 During ma...

Page 66: ...Power supply to the HDD was interrupted after the system entered the energy save mode but after the HDD was awakened from the energy save mode it did not return to the ready status within 30 sec Harness between HDD and controller board disconnected defective HDD power connector disconnected HDD defective Controller board defective 863 D HDD data read failure The data written to the HDD cannot be r...

Page 67: ...echeckedprogramcannotexecuteandthisSCcodeisdisplayed Program missing from the SD card Download the correct program for the machine to the SD card 867 D SD card error 2 SD card removed The SD card in the boot slot when the machine was turned on was removed while the machine was on Insert the SD card then turn the machine off and on 868 D SD card error 3 SC card access Anerroroccurredwhilean SD card...

Page 68: ... detected on the HDD immediately after the machine was turned on or power was turned off while the machine used the HDD HDD defective InitializetheHDDwithSP5832 Ifthisdoes not solve the problem replace the HDD and initialize with SP5832 Note If you turn off the machine while the HDD is being accessed this can damage the HDD 874 D Delete All error 1 HDD A data error was detected for the HDD NVRAM a...

Page 69: ...ified time MLB defective replace the MLB 900 D Electrical total counter error The total counter contains something that is not a number NVRAM incorrect type NVRAM defective NVRAM data scrambled Unexpected error from external source 920 B Printer error 1 An internal application error was detected and operation cannot continue Software defective turn the machine off on or change the controller firmw...

Page 70: ...ation panel with the SP selection menu displayed you will see detailed information about the recently logged SC990 or SC991 including the software file name line number and so on 1 is the recommended method because another SC could write over the information for the previous SC 995 A Model information error Engine firmware not installed correctly The CPM information sent from the controller to the...

Page 71: ...icate renewal has failed Call your service provider Change Setting Tray Paper Size Paper Type The paper size paper type settings in the application program and printer driver do not match Change the paper type on the paper type setting menu on the machine operation panel Push Form Feed Cancel the print job Change Setting Tray Paper Size Paper Type The paper size paper type settings in the applicat...

Page 72: ...characters Hardware Problem Ethernet Machine detected an Ethernet error Replace controller board Hardware Problem HDD Machine identified a HDD Board error Replace HDD board Hardware Problem Option RAM Machine detected an optional RAM error Replace optional RAM Hardware Problem Parallel I F Machine failed self diagnostic test due to a loop back error If parallel I F is in use replace the IEEE1284 i...

Page 73: ... dial to select the correct paper size or Press Form Feed Load Paper Tray or Form Feed The specified tray is out of paper Load paper in the specified tray Menu Protected Cannot change The operation panel has been digitally locked settings cannot be changed Message displays for 5 sec returns to previous display Misfeed Duplex Check paper size Open Duplex Unit cover Paper fed from bypass tray jammed...

Page 74: ...aiting for Data The printer is waiting for updated data The image file will be downloaded from an Internet Web site The image data will overwrite previous ROM engine firmware PS DIMM and other data on the machine No action required ROM Update Waiting for Data The printer is receiving updated data No action required Remove Misfeed Duplex Unit Open Duplex Unit cover Paper is jammed under the paper e...

Page 75: ... soon The print cartridge is out of toner or has reached the end of its service life Print cartridge requires replacement Reset Fusing Unit correctly Fusing unit not set correctly or incorrect type installed Check the type of fusing unit installed Confirm that unit is installed correctly Reset Print Cartridge AIO unit not installed or is not installed correctly Insert AIO Check that it is inserted...

Page 76: ...et Contact admin The SD card for DOS is not set SSID not entered This message confirms that no ID has been entered Enter correct ID Supply order failed Call for supply order has failed Confirm the setting of Remote Update Mode Err Power Off On The printer has failed to restart the update Turn the machine off on 4 Troubleshooting 74 4 ...

Page 77: ...llelogram is printed while adjusting the printing registration using a trimming pattern Use the scanner positioning pin P N A0069104 for this adjustment 1 Remove the upper cover See Upper Cover 2 Put a positioning pin in one of the holes 3 Loosen four screws and move the laser unit 4 Tighten the laser unit 5 Print the trimming area pattern to check the image If it is still the same repeat steps 3 ...

Page 78: ...Mlt Paper end sensor Open The Paper End indicator lights even if paper is placed in the Mlt paper tray Shorted The Paper End indicator does not light even if there is no paper in the 1st paper tray 14 17 Tray1 Paper end sensor Open The Paper End indicator lights even if paper is placed in the 1st paper tray Shorted The Paper End indicator does not light even if there is no paper in the 1st paper t...

Page 79: ... is opened Shorted The Front Cover Open message is displayed even if the front cover is closed 4 3 Rear Cover Safety Open The Rear Cover Open message is not displayed even if the rear cover or paper exit cover is opened Shorted The Rear Cover Open message is displayed even if the rear cover or paper exit cover is closed Fuses North America Fuse Current Voltage FU1 15 0 A AC 100V 120V FU2 5 0 A AC ...

Page 80: ...o correct image skew Streaks in the Sub Scan Direction If you see streaks or lines at a regular interval in the sub scan direction 1 Measure the width of the interval between the streaks 2 Identify the component in the table below that is causing the problem based on the size of the measured interval then inspect that component 4 Troubleshooting 78 4 ...

Page 81: ...positioning of printed image is not consistent sub scan direction Registration clutch defective Replace registration clutch Multiple vertical stripes appear in areas of black coverage NIC defective Replace NIC Entire page appears gray text appears light and enlarged Synchronization defective Replace main engine board Frequent paper jams or message prompts to load correct paper size and type Regist...

Page 82: ...4 Troubleshooting 80 4 ...

Page 83: ...rvice Program Mode Overview Entering the Service Mode There are two ways to enter the service mode Method 1 Fast Start Power Off Use this method to open the SP mode when you are turning the machine s power on This method bypasses the warm up time 1 Hold down Suspend Resume and Escape together then turn the machine on 2 Hold down both keys until 1 Service Menu appears on the display Method 2 Normal...

Page 84: ...the service program mode as explained above 2 The setting that appears on the display is the current setting Select the required setting using the Up Down arrow keys 3 Press the Enter key The previous value remains if the Enter key is not pressed Exiting Service Mode Select 3 End from the service mode main menu then press the Enter key 5 Service Tables 82 5 ...

Page 85: ...is bit 0 4 Press Enter to save changes and exit Service Mode Menu 1 Service Menu 1001 Bit Switch 001 Bit Switch 1 0 1 bit 0 DFU bit 1 DFU bit 2 DFU bit 3 No I O Timeout 0 Disable 1 Enable Enables Disables MFP I O Timeouts Enabled The MFP I O Timeout setting will have no affect I O Timeouts will never occur bit 4 SD Card Save Mode 0 Disable 1 Enable Enabled Print jobs will be saved to an SD Card in...

Page 86: ... systems submit jobs that contain both PS and PCL5e c If Auto PDL switching is disabled these jobs will not be printed properly bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1001 Bit Switch 003 Bit Switch 3 0 1 bit 0 DFU bit 1 DFU bit 2 PCL5e c Legacy HP compatibility 0 Disable 1 Enable Enabled Uses the same left margin as older HP models such as HP4000 HP8000 Inotherwords theleftmargindefinedinthejob u...

Page 87: ...0 jobs Disable 100 Enable 1000 Enabled Changes the maximum number of jobs that can be stored on the HDD via Job Type settings to 1000 The default is 100 bit 5 DFU bit 6 Method for determining the image rotation for the edge to bring on Disable Enable Enabled The image rotation will be performed as they were in the specifications of older models for the binding of pages of mixed orientation jobs Th...

Page 88: ...1004 Print summary Prints the service summary sheet a summary of all the controller settings 1005 Disp Version Displays the version of the controller firmware 5 Service Tables 86 5 ...

Page 89: ...ation for feeding from the trays and duplex tray using the trimming area pattern SP5 902 003 No 9 Push or to select the settings plus or minus The specification is 4 2 mm 1001 001 Bypass Tray Plain 40 to 40 0 1 1001 002 Bypass Tray Thick 1001 003 Main Tray Plain 1001 004 Main Tray Thick 1001 005 Optional Tray 1001 006 Duplex 1002 Side to Side Reg Side to Side Registration Adjusts the printing side...

Page 90: ... 2 mm step 1104 Fusing control Normal Phase control Use phase control if the room lights flicker when the fusing lamp starts Off Normal On Phase Control Defaults NA Off Normal EU On Phase Control 1105 Fusing Temp DFU Adjusts the fusing temperatures for printing and standby mode 1105 001 Fusing Temp Adjusts the fusing temperature for printing on normal paper 150 to 195 180 5 deg 1105 002 Fusing T S...

Page 91: ... code is switched on The machine ignores the fusing temperature set for SP1105 Whenthemachineispoweredonorrecoversfromthelowpowermodethemachine requires about 20 sec to warm up this is longer than normal 0 to 1 0 1 0 Normal 1 Curl Control 1913 SC559 Detect Fusing Jam SC Setting This SP setting determines whether SC559 is issued after three paper late jams occur in the fusing unit After this SP cod...

Page 92: ...n Magnification Adjusts the main scan magnification 0 5 to 0 5 0 0 1 step 2113 Subscan Mag Sub Scan Magnification Adjusts the sub scan magnification 0 5 to 0 5 0 0 1 step 2201 Developer Bias Adjusts the development bias for printing 200 to 800 750V 10V step DFU 2213 Toner End Count Adjusts the number of prints the machine can make after it detects toner near end 50 to 200 200 50 sheets step 2301 T...

Page 93: ... Toner End Sensor 3924 001 Toner Near end Threshold adjustment for toner near end detection 100 to 1000 200 100 ms step 3924 002 Toner End Threshold adjustment for toner end detection 100 to 1000 550 100 ms step 3926 Prevention of fi Prevention of Filming No Yes If set to Yes This is done every 50 prints for 0 2 s to lubricate the cleaning blade The charge roller voltage is cut and toner is transf...

Page 94: ... end is detected SP5 xxx Mode 5024 mm inch Display Selection Selects the unit of measurement After selection turn the main power switch off and on 0 Europe Asia mm 1 North America inch 5051 Toner Refill Displ Toner Refill Detect Display This SP switches on off the message that prompts the operator when it is necessary to replenish toner in the machine 0 enable Message displayed Default 1 disable M...

Page 95: ...back automatically in October Set the length of time to go forward and back automatically The settings for 002 and 003 are done with 8 digit numbers Digits Meaning 1st 2nd Month 4 April 10 October for months 1 to 9 the first digit of 0 cannot be input so the eight digit setting for 002 or 003 becomes a seven digit setting 3rd Day of the week 0 Sunday 1 Monday 4th The number of the week for the day...

Page 96: ... the counts for the user codes assigned by the key operator to restrict the use of the machine Press Enter to clear 5501 PM Alarm 0 to 9999 0 1 step 0 Alarm off 1 to 9999 Alarm goes off when Value 1 to 9999 PM counter 5504 Jam Alarm Sets the alarm to sound for the specified jam level document misfeeds are not included 0 to 3 3 1 step 0 Zero Off 1 Low 2 5K jams 2 Medium 3K jams 3 High 6K jams 5505 ...

Page 97: ...the toner cartridge is almost empty near end OFF ON 5507 128 Interval Others The Paper Supply Call Level nn SPs specify the paper control call interval for the referenced paper sizes DFU 00250 to 10000 1000 1 Step 5507 132 Interval A3 5507 133 Interval A4 5507 134 Interval A5 5507 141 Interval B4 5507 142 Interval B5 5507 160 Interval DLT 5507 164 Interval LG 5507 166 Interval LT 5507 172 Interval...

Page 98: ...lizes all registration settings for the engine and process settings 5801 003 SCS Initializes default system settings SCS System Control Service settings operation display coordinates and ROM update information 5801 004 IMH Initializes the image file system IMH Image Memory Handler 5801 005 MCS Initializes the automatic delete time setting for stored documents MCS Memory Control Service 5801 008 PR...

Page 99: ...vice settings 5801 018 SRM Initializes information in non volatile RAM 5801 019 LCS Setting Initializes information in non volatile RAM 5802 Free Run The machine performs a free run Press Enter to start Press Enter to stop Please note that the machine will not stop immediately after the Enter key is pressed 5803 Input check Displays signals received from sensors and switches SP Modes other than th...

Page 100: ...03 023 Test Print 5803 024 Trans Thermistor Transfer Thermistor 5803 025 Fuser Thermistor Fuser Thermistor 5803 026 Fuser UnitSet Fusing Unit 5803 027 Trans FeedBack Transfer Roller 5803 028 Charge FeedBack 5803 029 Develop FeedBack 5803 030 No2 Carry Sens Paper feed sensor 1st Opt Paper Tray 5803 031 Tray2 PaperEnd Paper end sensor 1st Opt Paper Tray 5803 032 Tray2 RestSens Remaining paper sensor...

Page 101: ...n this table are not used in the machine Operation Panel Component Name 5804 001 Main Motor Main Motor 5804 003 Middle CL Relay Clutch 5804 004 No1 CL Paper Feed Clutch 5804 005 Multi SOL Bypass Feed Clutch 5804 006 Regist CL Registration Clutch 5804 008 Fan High PSU fan Exhaust fan PSU fan 5804 009 LD1 Compulsion Force Test LD 1 5804 010 LD2 Compulsion Force Test LD 2 5804 011 LD1 2 Compulsion Fo...

Page 102: ... Err Clr Resets an SC code for a fusing unit error After using this SP mode turn the main switch off and on 5811 Machine No Sett DFU Used to input the machine serial number This is normally done at the factory 5812 Tel No Setting Use these SP modes to input service and support telephone numbers Enter the number and press Enter 5812 1 Service Use this to input the telephone number of the CE printed...

Page 103: ... does not use the RCG certification by SSL when calling the RCG 0 to 1 0 1 step 0 Uses the RCG certification 1 Does no use the RCG certification 5816 008 RCG Connect Timeout Specifies the connect timeout interval when calling the RCG 1 to 90 10 1 second step 5816 009 RCG Write Timeout Specifies the write timeout interval when calling the RCG 1 to 100 60 1 second step 5816 010 RCG Read Timeout Spec...

Page 104: ...External RCG not registered 1 External RCG registered 2 Device registered 5816 023 Connect Type N M This SP displays and selects the embedded RCG connection method 0 or 1 0 1 step 0 Internet connection 1 Dial up connection 5816 061 Cert Expire Tim ing DFU Proximity of the expiration of the certification 5816 062 HTTP Proxy This SP setting determines if the proxy server is used when the machine com...

Page 105: ...certification user name Note The length of the name is limited to 31 characters Any character beyond the 31st character is ignored This name is customer information and is not printed in the SMC report 5816 066 Proxy Password This SP sets the HTTP proxy certification password The length of the name is limited to 31 characters Any character beyond the 31st character is ignored This name is customer...

Page 106: ...RL is being notified of the failure of this event 17 The certification update request has been received from the GW URL the GW URL was notified of the results of the update after it was completed but an certification error has been received and the rescue certification is being recorded 18 The rescue certification of No 17 has been recorded and the GW URL is being notified of the failure of the ce...

Page 107: ...he Remote certification 5816 088 CERT PAC Ver Displays the PAC version of the Remote certification 5816 089 CERT ID2Code Displays ID2 for the Remote certification Spaces are displayed as underscores _ Asteriskes indicate that no Remote certification exists 5816 090 CERT Subject Displays the common name of the Remote certification subject CN the following 17 bytes Spaces are displayed as underscore...

Page 108: ... cannot be set 4 The registered module by the embedded RCG has not started 5816 202 Letter Number Allows entry of the number of the request needed for the embedded RCG device 5816 203 Confirm Execute Executes the inquiry request to the Remote GateWay URL 5816 204 Confirm Result Displays a number that indicates the result of the inquiry executed with SP5816 203 0 Succeeded 1 Inquiry number error 2 ...

Page 109: ...Modem Parameter 11001 Chat parameter error 11002 Chat execution error 11003 Unexpected error Operation Error Incorrect Setting 12002 Inquiry registration attempted without acquiring device status 12003 Attempted registration without execution of an inquiry and no previous registration 12004 Attempted setting with illegal entries for certification and ID2 Error Caused by Response from GW URL 2385 A...

Page 110: ...these SP settings do not appear in the SMC report 5821 Remote Service A ddress 5821 1 CSS PI Device Co de Sets the PI device code After changing this setting you must switch the machine off and on 5821 2 RCG IP Address SetstheIPaddressoftheRCG RemoteCommunication Gate destination for call processing at the remote service center 00000000h to FFFFFFFFh 00000000h 5823 Paper Supply for DFU An Remote s...

Page 111: ...when the machine started up with DHCP For example if the setting for the IPv4 gateway is 0C0A80001h this is displayed as 192 168 000 001 5828 045 Bi Direct Centro Enables and disables the Centro communication 0to1 1 0 Off 1 On 5828 050 1284 Compatible Enables and disables bi directional communication on the parallel connection between the machine and a computer 0to1 1 0 Off 1 On 5828 052 ECP Disab...

Page 112: ...tal 128 bits configured in 8 blocks of 16 bits each These notations can be abbreviated See Note IPV6 Addresses below this table 5828 147 ActIPv6Sttles1 These SPs are the IPv6 stateless addresses 1 to 5 referenced on the Ethernet or wireless LAN 802 11b in the format Stateless Address Prefix Length The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each 5828 149 ActIPv6...

Page 113: ...12 abcd ef01 2345 6789 prefixlen 64 However the actual IPV6 address display is abbreviated according to the following rules Rules for Abbreviating IPV6 Addresses 1 The IPV6 address is expressed in hexadecimal delmited by colons with the following characters 0123456789abcdefABCDEF 2 A colon is inserted as a delimiter every 4th hexadecimal character fe80 0000 0000 0000 0207 40ff 0000 340e 3 The nota...

Page 114: ...o 11 NA or 13 EU 1 NA or 1 EU 5840 011 WEP key number Determines how the initiator SBP 2 handles subsequent login requests 00 to 11 00 1 Note Therearefoursettings binarynumbers 00 01 10 11 Thesesettingsarepossible only after the wireless LAN card has been installed 00 1st key If the initiator receives another login request while logging in the request is refused 01 10 11 2nd 3rd 4th keys are Reser...

Page 115: ...0000 to 9999 1 DFU Enterasadecimalnumber NCSconvertsthenumbertohexadecimalnumberrecognized as the BCD 5845 Delivery Srv Provides items for delivery server settings 5845 003 Retry Interval Determines the time interval between retries before the machine returns to standby after an error occurs during an image transfer with the delivery scanner or SMTP server 60 to 900 300 1 5845 004 No of Retries De...

Page 116: ...ed by errors due to incorrect settings 5846 UCS Setting 5846 043 AddB Media Displays the location of the address book currently in use 0 Not specified 1 SD Card Slot 1 2 SD Card Slot 2 20 HDD 30 None 5846 047 Init Local Add B Clears all of the address information from the local address book of a machine managed with UCS 5846 050 Init All Dir Clears everything including users codes in the directory...

Page 117: ...ok 5846 063 Complexity Opt 2 Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password entry to lower case and defines the length of the password 0 to 32 0 Note This SP does not normally require adjustment This SP is enabled only after the system administrator has set up a group password policy to control access to the address bo...

Page 118: ...s enabled only after the system administrator has set up a group password policy to control access to the address book 5848 WebService 5848 004 ac ud Switches access control on and off 0000 OFF 0001 ON 5848 009 ac jc 5848 011 ac dm 5848 210 Log Type Job 1 DFU 0 to 0xFFFFFFFF 0 1 Note These SP codes are for display only they cannot be changed 5848 211 Log Type Job 2 DFU 0 to 0xFFFFFFFF 0 1 5848 212...

Page 119: ...y 5856 Remote Update Allow ROM Update from Remote Source When set to 1 allows reception of firmware data via the local port IEEE 1284 during a remote ROM update This setting is reset to zero after the machine is cycled off and on 0to1 0 1 0 Not allowed 1 Allowed 5857 Save Debug Log 5857 001 On Off Switches on the debug log feature The debug log cannot be captured until this feature is switched on ...

Page 120: ...d memory to a log specified by key number 5857 017 Make SD LogFile This SP creates a 4 MB file to store a log on an SD card 5858 Debug Save When These SPs select the content of the debugging information to be saved to the destination Refer to Section 4 for a list of SC error codes 5858 001 EngineSC Error Stores SC codes generated by copier engine errors 5858 002 SystemSC Error Stores SC codes gene...

Page 121: ... 0 1 0 Automatic 1 No encryption 2 Encrypt 5860 007 POP Before SMTP Enable disable POP before SMTP If the SMTP server does not have authentication you can enable POP before SMTP them POP authentication is available SP 5860 13 0 1 0 1 0 Disable 1 Enable 5860 008 POP to SMTP Wait When using POP before SMTP this SP mode determines themaximumwaittimebetweenPOPauthenticationand connection with SMTP Com...

Page 122: ...l 1 to 65535 25 1 5860 017 Receive Interval This SP sets the timing for mail received at regular intervals 2 to 1440 3 1 min Note Setting this SP to 0 switches off receiving mail at timed intervals 5860 019 Mail Keep Sett ThisSPsettingdetermineswhetherreceivedmailisstored on the server 0 Received mail not stored 1 All received mail stored 2 Stores only mail that generated errors during receiving 5...

Page 123: ...ring SMTP certification for the SMTP server This can occur if the SMTP server does not meet RFC standards In such cases you can use this SP to set the SMTP certification method directly However this SP can be used only after SP5860 003 has been set to 1 On Bit0 LOGIN Bit1 PLAIN Bit2 CRAM_MD5 Bit3 DIGEST_MD5 Bit4 to Bit 7 Not Used 5866 E Mail Report This SP controls operation of the email notificat...

Page 124: ...must also be set after the board is replaced Even if Remote is not connected these settings are used for Web validation so at least SP5870 003 must be enabled 5870 001 Writing Writes the authentication data used for NRS in the memory 5870 003 Initialize Initializes the authentication data in the memory 5873 SDCardAppliMove Allows you to move applications from one SD card another For more please re...

Page 125: ... Prints the test pattern that you selected with SP 5902 003 5902 001 1 Sheet Test Prints one test pattern 5902 002 Cont Test Prints consecutive copies of the test pattern 5902 003 Test Pattern Selects a printer test pattern UseSP5902toprinteitheronetestpattern 5902 1 ormorethanonepattern 5902 2 Pattern 0 Not Specified 1 Vertical Line 1dot 2 Vertical Line 2dot 3 Horizontal 1dot 4 Horizontal 2dot 5 ...

Page 126: ...d the Maintenance Kit Alert messages are displayed on the operation panel when the AIO or PM parts reach the limit of their yield The PM counter resets automatically after the user replaces the fusing unit Yes Meterchargemodeenabled Thissettingisformachineswheretheservicetechnician has responsibility for servicing the machine Alert messages are not displayed when the AIO or PM parts reach the limi...

Page 127: ... unless SP5930 001 is set to Yes In order for the OPC alerts to display near end end of service life for the AIO both SP5930 001 and SP5930 003 must be set to Yes 5990 SP Print Mode 5990 001 All Data List Prints the summary sheet for the item selected 5990 002 SP Mode Data Li st 5990 004 Logging Data 5990 005 Diagnostic Repor t 5990 006 Non Default 5990 007 NIB Summary SP7 xxx Data Log 7001 Operat...

Page 128: ...t 6 7403 008 Latest 7 7403 009 Latest 8 7403 010 Latest 9 7502 Total Jam Displays the total number of jams Display range 0000 to 9999 7504 Jam Location Displays the total number of jams by location A Paper Late error occurs when the paper fails to activate the sensor at the precise time A Paper Lag paper jam occurs when the paper remains at the sensor for longer than the prescribed time Display ra...

Page 129: ... Exit 50 On Duplx Exit 51 Off Dup Inverter 52 On Dup Inverter 53 Off Duplex Exit 54 On Duplex Exit 7506 Paper Size 7506 006 A5 LEF Displays the total number of jams by paper size 7506 044 HLT LEF 7506 133 A4 SEF 7506 134 A5 SEF 7506 142 B5 SEF 7506 164 LG SEF 7506 166 LT SEF 7506 172 HLT SEF 7506 255 Others 7507 Jam History Printer Engine Service Mode 127 5 ...

Page 130: ... occurred 7507 001 Latest Sample Display CODE 007 TOTAL 0000334 7507 002 Latest 1 7507 003 Latest 2 7507 004 Latest 3 7507 005 Latest 4 7507 006 Latest 5 7507 007 Latest 6 7507 008 Latest 7 7507 009 Latest 8 7507 010 Latest 9 Paper Size Code hex Paper Size Code hex A4 LEF 05 B4 SEF 8D A5 LEF 06 B5 SEF 8E B5 LEF 0E DLT SEF A0 LT LEF 26 LG SEF A4 HLT LEF 2C LT SEF A6 A3 SEF 84 HLT SEF AC A4 SEF 85 O...

Page 131: ...per 7804 002 Transfer Rol ler 7804 003 Paper Feed Rol ler 7804 004 Fusing Unit 7807 SC Jam Clear Resets the SC and jam counters To reset press Enter Note This SP does not reset the jam history counter SP7 507 7832 DiagResult Press Enter to display a list of error codes Nothing is displayed if no errors have occurred 7836 TotalMemorySize Displays the memory capacity of the controller system 7901 As...

Page 132: ...re Opt 7910 150 RPCS 7910 151 PS 7910 158 PCL 7910 159 PCLXL 7910 180 FONT 7910 181 FONT1 7910 182 FONT2 7910 183 FONT3 7910 200 Factory 7910 202 Net File 7910 204 Printer 7910 209 Test Suite 7910 210 MIB 7910 211 Web System 7910 213 SDK1 7910 214 SDK2 7910 215 SDK3 7911 Firmware Ver 5 Service Tables 130 5 ...

Page 133: ...181 FONT1 7910 182 FONT2 7910 183 FONT3 7910 200 Factory 7910 202 Net File 7910 204 Printer 7910 209 Test Suite 7910 210 MIB 7910 211 WebSystem 7910 213 SDK1 7910 214 SDK2 7910 215 SDK3 7931 Cartridge info Displays information about the cartridge Returns a value of 0 if the number stored in the cartridge is not recognized Printer Engine Service Mode 131 5 ...

Page 134: ... 7931 005 Kind ID Displays the part code number 1 6K 3 15K 7931 006 Color ID Displays 1 for the color of the toner Black this is the only setting for this machine 7931 007 Maintenance ID Displays the maintenance ID 1 Printer no maintenance contract 3 Accessories 7931 008 New AIO Displays the conditions of AIO 0 Normal 64 New AIO 7931 009 Recycle Count 0 to 3 7931 010 EDP Code Displays the toner or...

Page 135: ...or each sheet output 7931 018 Install Date Displays Year Month Date of installation for the AIO unit this setting updates automatically through a serial interface with the machine when the new unit is installed 7931 019 Toner End Date Displays Year Month Date when toner end occurred 7931 020 Conductor Time1 Displays a number in the range 0 to 00000000 this is the count for OPC Note This informatio...

Page 136: ...n sec multiply the displayed value by 6 7932 002 PreConductTime 7932 003 Cart Alert Displays a 6 bit array that provides information about toner used toner and OPC service life of the cartridge presently installed in the machine Note 000000 indicates Normal A 1 indicates that a change has occurred for the in the alert status at one or more of the bit positions below Bit What It Means 0 Toner near ...

Page 137: ... the previously installed cartridge 1 6K 3 15K 7932 007 RFConductTime This SP saves the rotation count sec for the OPC when a re filled cartridge is detected When a re filled cartridge is detected the value for the OPC rotation count is copied from the AIO ID Chip and saved this SP Note If the cartridge is not installed if the AIO is not set properly or if the front door is open no value will be d...

Page 138: ...forereadingtheGroup8ServiceTables makesurethatyouunderstand what these prefixes mean Prefix Application What It Means T Total Grand total of the items counted for all applications C F P etc P Print Totals pages jobs etc executed for each application when the job was not stored on the document server O Other Other applications external network applications etc Refers to network applications such as...

Page 139: ...nted pages as the result of a jam 8391 T 2 2 02 Large Size Pages Printed These SPs count pages printed on paper sizes A3 DLT and larger 0 to 9999999 0 1 8411 T 2 2 04 Total Duplex Pages Printed This SP counts the amount of paper front back counted as 1 page used for duplex printing Last pages printed only on one side are not counted 0 to 9999999 0 1 8421 T 2 2 05 Total Simplex Duplex Pages These S...

Page 140: ...ustomers who need to improve their compliance with ISO standards for the reduction of paper consumption Pages that are only partially printed with the n Up functions are counted as 1 page 8441 T 2 2 07 Total Printed Paper Size All Applications These SPs count by print paper size the number of pages printed by all applications 0 to 9999999 0 1 8444 P 2 2 07 Total Printed Paper Size Printer Applicat...

Page 141: ...and SEF 8451 2 2 08 Printed Pages Paper Tray These SPs count the number of sheets fed from each paper feed station 0 to 9999999 0 1 001 Bypass Tray Bypass Tray 002 Tray 1 Main Machine 003 Tray 2 Main Machine 004 Tray 3 Paper Tray Unit Option 005 Tray 4 Paper Tray Unit Option 006 Tray 5 LCT Option 007 Tray 6 Currently not used 008 Tray 7 009 Tray 8 010 Tray 9 Printer Engine Service Mode 139 5 ...

Page 142: ...both sides count as 1 and a page printed on one side counts as 1 8464 P 2 2 09 0 to 9999999 0 1 These SPs count by paper type the number pages printed by the printer application 846x 1 Normal 846x 2 Recycled 846x 3 Special 846x 4 Thick 846x 5 Normal Back 846x 6 Thick Back 846x 7 OHP 846x 8 Other 8521 T 2 2 15 Total Pages Finish 0 to 9999999 0 1 These SPs count by finishing mode the total number of...

Page 143: ...ed in the SMC Report these counters are also displayed 0 to 9999999 0 1 8591 O 2 2 26 Total Counter Other These SPs count the totals for A3 DLT paper used number of duplex pages printed and the number of staples used These totals are for Other O applications only 0 to 9999999 0 1 8591 001 A3 DLT 8591 002 Duplex 8601 T 2 2 28 Coverage Counter These counts correspond to the total counts recorded wit...

Page 144: ...s 0 to 100 0 1 8851 3 2 03 Toner Coverage 0 10 These SPs count the percentage of dot coverage for K toner 0 to 9999999 8851 011 0 to 2 BK 8851 021 3 to 4 BK 8851 031 5 to 7 BK 8851 041 8 to 10 BK 8861 3 2 04 Toner Coverage 11 20 This SP counts the number of prints that had a percentage of black dot coverage in the range 11 20 0 to 9999999 8871 3 2 05 Toner Coverage 21 30 This SP counts the number ...

Page 145: ...s not include time while controller is saving data to HDD while engine is not operating 8941 002 Standby Time Engine not operating Includes time while controller saves data to HDD Does not include time spent in Energy Save mode 8941 003 Energy Save Time Includes time while the machine is performing background printing 8941 004 Low Power Time Includes time in Energy Save mode with Engine on Include...

Page 146: ...the corresponding SP codes listed below Note This machine supports K printing only so the counts for 015 and 017 are identical 8999 001 Total SP8381 001 Total output sheets fed out 8999 007 Printer BW Total output for black white 8999 013 Duplex SP8411 001 Total output of duplexed sheets 8999 015 Cvg BW SP8601 001 Total output of K pages 8999 017 Cvg BW Pages SP8601 011 Total output of K pages 5 S...

Page 147: ...te executed successfully Precautions Handling SD Cards Observe these precautions when handling SD cards Always turn off the main power switch before you insert or remove an SD card Data on an SD card can be corrupted if you insert or remove an SD card while the main power switch is on Never turn off the main power switch during downloading Keep SD cards in a safe location Never store SD cards in l...

Page 148: ...perator The machine must be disconnected from the network The machine cannot be used during firmware update Machine Firmware Update Each program must be updated one a time Follow the procedure below to update one program 1 Prepare a card that contains the required program 2 If the machine is on switch it off 3 Remove the SD card cover x1 4 Insert the SD card into Slot 2 5 Turn on the power The scr...

Page 149: ...OM Update Updating Updated Power Off On The Power Off On message appears after about 90 sec 8 Turn off the power remove the SD card from Slot 2 and turn on the power or If you intend to update another program leave the SD card in Slot 2 and turn on the power The firmware has not updated successfully if the Power Off On message does not appear If this occurs turn the machine power off on and repeat...

Page 150: ...s after the NVRAM has been replaced For this reason you should always print an SMC report before NVRAM replacement 1 Enter the SP mode and do SP5990 1 All to print the SMC Report 2 Exit the SP mode 3 Turn off the main power switch 4 Remove the SD card slot cover 5 Insert an SD card into Slot 2 6 Turn on the main power switch 7 Enter the SP mode and do SP5824 NVRAM Upload 8 Push Enter NVRAM Upload ...

Page 151: ...hine code for later reference You will need this SD card to download NVRAM to the new NVRAM One SD card can store the NVRAM data of two or more machines Downloading NVRAM Data Follow this procedure to download the data from the SD card to the NVRAM after the NVRAM has been replaced If the NVRAM data file cannot be downloaded successfully the settings must be restored manually using the SMC report ...

Page 152: ...ownload execute 8 Push Enter You will see Processing Then when you see result OK the NVRAM data has been downloaded successfully The machine cannot do the download if the file name SD card name is different from the printer serial number 9 Exit the SP mode 10 Turn off the main power switch 11 Remove the SD card 12 Turn on the main power switch 5 Service Tables 150 5 ...

Page 153: ...s been used for some other work for example on a computer Normal operation is not guaranteed when such SD card is used Store the original SD card in a safe location after the procedure The original SD card cannot be used but it must be saved because 1 the original card is the only proof that the user is licensed to use the application program and 2 you may need to check the SD card and its data to...

Page 154: ...e 8 Exit the SP mode 9 Turn off the main power switch 10 Remove the original SD card from Slot 2 11 Leave the other SD card in Slot 1 12 Turn on the main power switch 13 Confirm that the application program runs normally 14 Tell the customer to store the original SD card in a safe place Undo Exec Undo Exec SP5873 2 restores an application to its original SD card The application is moved from Slot ...

Page 155: ...witch 6 Enter the SP mode and do SP5873 Undo Exec 7 Follow the messages on the operation panel to complete the procedure 8 Exit the SP mode 9 Turn off the main power switch 10 Remove both SD cards 11 Insert the SD card with the restored application in Slot 1 12 Turn on the main power switch 13 Confirm that the application operates normally SD Card Application Move 153 5 ...

Page 156: ...n self diagnostics The machine automatically starts the self diagnostics just after the power has been turned on SC detection The machine automatically detects SC conditions at power on or during operation The following flowchart shows flow of the power on self diagnostic test 5 Service Tables 154 5 ...

Page 157: ...ress Escape 4 After changing the settings press Suspend Resume to return to standby mode The user menu list shown below can be printed Menu List Test Print 4 times Menu List Enter The first four items Sample Locked Hold Stored Print are not included in the printed list Menu Mode Tree Here is quick summary of the menus The system administrator mode menus have some additional items that are not disp...

Page 158: ...le Print All Files Delete One File Del All Files Error File s Stored Print Print One File Print All Files Delete One File Del All Files Error File s Paper Input Bypass Size Tray Paper Size Paper Type Aut Tray Select Tray Priority List Test Print Multiple Lists Config Page Error Log Network Summary Menu List 5 Service Tables 156 5 ...

Page 159: ... Registration Curl Prevention Del All Temp Del All Stored HD Format Date Time Network Security Key Repeat Panel Key Sound Warm Up Beeper Menu Protect List Print Lock Ppr Size Err File Locking Memory Erase Erase All Memory Log Transfer Remote Service System Print Err Report Auto Continue Menu Mode 157 5 ...

Page 160: ...rint Lang Blank Pages Rotate 180 Deg Energy Saver Auto Reset Time Auto Del Temp Auto Del Stored Memory Usage Unit of Measure Edge Smoothing Toner Saving Spool Printing Letterhead Mode Bypass Priority Auto Tray SW Auto Email Ntfy Host Interface I O Buffer I O Timeout Network Setup 5 Service Tables 158 5 ...

Page 161: ...tion Form Lines Font Source Font Number Point Size Font Pitch Symbol Set Courier Font Ext A4 Width Append CR to LF Resolution PS Menu Data Format Resolution PDF Menu PDF Change PW PDF Group PW Resolution Language Select 1 of 14 available languages Menu Mode 159 5 ...

Page 162: ...ard DIP Switches The controller board DIP switches must always be set as shown below Controller Board Default DIP SW Settings DIP SW Setting 1 ON 2 OFF 3 OFF 4 OFF Do not change these settings 5 Service Tables 160 5 ...

Page 163: ...le contains a list of all files created on the card by the card save function Previously stored files on the SD card can be overwritten or left intact Card Save SD has Add and New menu items Card Save Add Appends files to the SD Card Does not overwrite existing files If the card becomes full or if all file names are used an error will be displayed on the operation panel Subsequent jobs will not be...

Page 164: ...ess the Escape button several times and use arrow key to select 3 End to exit SP Mode 8 Press the Menu button 9 Use the arrow key and select List Test Print 10 Use the arrow key and select Cardsave ADD or Cardsave New 11 To enable the newly configured settings select button and then press the Escape button to exit the List Test Print menu 12 Send a job to the printer 13 As soon as the printer rece...

Page 165: ...e card Other error An unknown error occurred If an error occurs pressing Enter will cause the device to discard the job and return to the ready state Error Messages Card Save error messages Init error A card save process e g card detection change to kernel mode failed to initialize Card not found Card cannot be detected in the slot No memory Insufficient working memory to process the job Write err...

Page 166: ...5 Service Tables 164 5 ...

Page 167: ...2 Cartridge AIO type 3 Charge roller 4 Development roller 5 By pass feed tray 6 By pass feed roller 7 Paper feed roller 8 Friction pad 9 Registration roller 10 Transfer roller 11 Drum 12 Pressure roller 13 Hot roller 14 Paper exit roller 15 Quenching lamp 165 6 ...

Page 168: ...Paper Path A Optional duplex unit B Standard paper tray unit C Optional paper tray unit 6 Details 166 6 ...

Page 169: ...it M344 and Gigabit Ethernet Board G874 cannot be installed at the same time Controller Board The controller controls all applications Optional features can be added by inserting application an SD card into the controller SD slot ASIC Contains the dedicated GW controller chips of the shared resources the CPU memory and HDD hardware for the copying and printing functions Board Structure 167 6 ...

Page 170: ...t and another slot CN703 is available for either the IEEE 802 11a g IEEE 1284 Interface Unit or Gigabit Ethernet Board Flash ROM Stores the program Maximum capacity 32 MB USB The interface for USB 2 0 Supports both low speed and high speed modes USB support is built into the controller No installation is required for the USB function NIB The Ethernet interface connection Ethernet support is built ...

Page 171: ...he latent image on the drum surface 4 Image Transfer The transfer roller moves the toner from the drum to the paper 5 Separation The separation plate helps to remove the paper from the drum 6 Cleaning The cleaning blade removes remaining toner on the drum surface after the image moved to the paper 7 Quenching The light from the quenching lamp cancels the charge that stays on the drum Printing Proc...

Page 172: ...or 10 2nd mirror 11 Detector mirror Synchronization detector The 1st mirror 2nd mirror and the detector mirror reflect the beam from the LD unit to the synchronization detector Two laser beams The LD unit writes two lines at the same time LD safety shutter When the user opens the front cover the shutter closes and blocks the laser beam path 6 Details 170 6 ...

Page 173: ...e the machine The machine automatically corrects the charge roller and transfer voltages for this temperature Automatic Power Control APC The LD driver on the LD drive board automatically controls power for the laser diodes The laser diode power is adjusted in the factory Never touch the variable resistors on the LD unit in the field Printing Process 171 6 ...

Page 174: ...ty Switch There are safety switches on the front and rear covers These switches stop the laser while the cover is open If the user opens one of these covers the 5VLD power to the laser diodes is stopped Laser Shutter 6 Details 172 6 ...

Page 175: ...laser shutter cuts the laser beam when the front cover is open Cartridge Overview 1 Charge roller 2 Developer tank 3 Toner tank 4 Reverse roller 5 Development roller 6 Drum 7 Drum shutter 8 Waste toner tank 9 Toner collection roller 10 Cleaning blade This type of cartridge is known as the All in One AIO cartridge Printing Process 173 6 ...

Page 176: ...ning pad The charge roller A gives the drum surface a negative charge of approximately 900 V The cleaning pad B touches the charge roller to clean the surface Development Toner Supply and Development 1 Toner tank 5 Drum 6 Details 174 6 ...

Page 177: ...l the developer falls and the magnetic reverse roller 7 mixes the developer This machine does not use a TD sensor or ID sensor to control toner density The pre doctor blade 3 and the doctor blade 6 control the toner density Toner Density Control More toner is fed when the toner coating on the development roller is thin Less toner is fed when the toner coating on the development roller is thick A P...

Page 178: ...hods to detect toner near end and toner end A toner end sensor mounted below the print cartridge monitors the level of the toner in the cartridge The machine monitors the length of time the main motor has been running with the same AIO cartridge Note that print quality between toner near end and toner end cannot be guaranteed This is because toner end is not detected directly it is automatically d...

Page 179: ...inter Cartridge message remains in the display The 200 page limit for after the near end alert appears can be adjusted with SP2213 However the print quality of these pages cannot be completely guaranteed This is because the 200 page limit is calculated for A4 with a 5 coverage ratio depending on the coverage ratio of these 200 pages toner could run out before the 200 pages are made Main Motor Rota...

Page 180: ...o Yes Why do we need this feature Normally the AIO is replaced by the user at about 15k But some users will refill the old AIO with toner and use the same AIO again If this occurs the used toner tank will not be emptied So there must be a way to stop users from repeatedly filling the old AIO with fresh toner If you enable SP 3923 then after a certain number of prints are made with the same AIO the...

Page 181: ...t cartridge is near the end of its service life based on main motor rotation Printing can continue but print quality is not guaranteed Ë Replace Print Cartridge flashes and alternates with Ready The print cartridge is at the end of its service life about 200 pages or more after near end is detected by main motor rotation but some toner still remains toner end sensor did not detect toner end Printi...

Page 182: ...ontinue and Replace Print Cartridge will remain in the display until the AIO unit is replaced The following items have been added to the SMC Report printed with SP5990 1 Previous Running Time 2 Previous Number of Alerts 3 Previous AIO Type Accessory or 15 K 4 Present Running Time 5 Present Number of Alerts 6 Present AIO Type Accessory or 15 K 7 Running Time When AIO Replaced 8 Current Running Time...

Page 183: ...r sensors 1 and 2 Paper Tray Paper Feed System Feed roller and friction pad Paper Lift Mechanism Tray arm and spring Paper End Detection Remaining paper sensors Paper end sensor Paper Size Detection Paper size switch Tray Capacity 500 sheets Tray Extension Available By pass Tray Paper Feed System Feed roller and friction pad Paper Lift Mechanism Cams and springs Paper Feed 181 6 ...

Page 184: ...n extend the tray manually to hold paper longer than A4 Letter size To use longer paper Release the two locks A Extend the tray and close the locks These paper sizes can be used Paper Sizes Tray Mode Possible Paper Sizes Short default A5 LEF SEF B5 SEF A4 SEF LT SEF Long LG SEF 8 5 x 13 SEF 8 x 13 SEF 8 25 x 13 SEF 6 Details 182 6 ...

Page 185: ...e machine lift the tray arms D up The springs E between the tray arms and bottom plates lift the plate The springs E keep the top sheet of the paper at the correct height Paper Feed and Registration 1 Registration Roller 2 Relay Roller 3 By pass feed roller 4 By pass friction pad 5 Paper end sensor 6 Friction pad Paper Feed 183 6 ...

Page 186: ...at the registration roller to correct paper skew The paper buckle can be adjusted with engine SP 1003 Paper Size Detection A Paper size switch B Paper size dial Paper Size Detection Table Size SW1 SW2 SW3 A4 SEF ON ON OFF A5 SEF ON OFF ON B5 SEF OFF ON OFF Custom Size ON OFF OFF LG SEF OFF OFF OFF LT SEF OFF OFF ON 6 Details 184 6 ...

Page 187: ...Size SW1 SW2 SW3 HLT SEF OFF ON ON Paper End Detection When there is no paper in the tray the feeler A falls into the cutout in the bottom plate and the paper end sensor comes on Paper Feed 185 6 ...

Page 188: ... The signals from the sensors indicate whether there are 500 450 250 or 50 sheets remaining A Remaining paper sensor 1 B Remaining paper sensor 2 Amount of paper Rem paper sensor 1 Rem paper sensor 2 1 50 sheets 10 OFF OFF 51 250 sheets 50 OFF ON 251 450 sheets 90 ON ON 451 500 sheets 100 ON OFF 6 Details 186 6 ...

Page 189: ...d paper to the registration roller D through the relay roller E The by pass feed roller shaft has two cams Ê Ë These cams release the bottom plate to press the stack of paper against the feed roller There is no width sensor To prevent bad effects from too much friction between the feed roller and friction pad the feed roller contains a metal plate Paper Feed 187 6 ...

Page 190: ... Paper Exit Overview 1 Paper exit roller 2 Hot roller strippers 3 Thermostat 4 Thermistor 5 Fusing lamp 6 Hot roller 7 Fusing pressure roller 8 Pressure spring 9 Fusing exit roller 10 Paper exit sensor 6 Details 188 6 ...

Page 191: ...hickness to prevent creasing If creasing occurs frequently in the fusing unit remove all screws Ê Ë Ì and slide the entrance guide to the right Replace the two end screws only Do not replace the middle screw This procedure allows paper to have more direct access to the gap between the hot roller and the pressure roller Image Fusing and Paper Exit 189 6 ...

Page 192: ...ever A is used by the operator to adjust the size of the gap between the pressure roller and hot roller A larger gap is needed for envelopes which are thicker than paper Raise the lever to increase the size of the gap between the hot roller and pressure roller This prevents jams and wrinkling when printing on envelopes Lower the lever to reduce the gap for all other print jobs Normally this lever ...

Page 193: ...the fusing unit through the looped wire However the fuse opens very shortly afterwards What happens next depends on the setting of engine SP mode 5930 Meter Charge If Meter Charge Mode is enabled after the technician replaces the fusing unit the maintenance counter must be reset with SP mode 7804 If Meter Charge Mode is disabled default after the fusing unit has been replaced 1 the CPU detects the...

Page 194: ...standby temperature Then the CPU maintains this temperature using on off control To start printing the CPU raises the temperature to the printing temperature The fusing temperature for each mode is as follows Condition Temperature oC Standby Mode 135 Ready to Print 168 Printing Charge Thermistor Paper Feed Start 30 s 0 5 2min 2 4min 4 6min 6min 15oC Plain OHP Bypass 190 185 180 175 170 Env Bypass ...

Page 195: ...Protection If the hot roller temperature becomes greater than 245 C the CPU cuts off the power to the fusing lamp At this time SC543 will be generated If the thermistor overheat protection fails there is a thermostat in series with the common ground line of the fusing lamp If the temperature of the thermostat becomes greater than 210 C the thermostat opens removing power from the fusing lamp At th...

Page 196: ...Mode Energy saver mode starts after the machine has been idle for a specified time The operator can set the time on the System menu Menu System Several settings are available Off 1 5 15 30 45 60 min Default 5 min When the machine is in energy saver mode the CPU turns off the fusing lamp The 5VE power enabled in energy saver mode line is active in energy saver mode however the 24V and 5V lines are ...

Page 197: ... Any operation panel keys pressed Image Fusing and Paper Exit 195 6 ...

Page 198: ...m Meter charge On Meter charge Off Remarks Meter charge counter Shown as the first item in the user menu Not shown User menu PM Warning Not shown Replace Maintenance Kit displayed at 90k prints PM Service Customer PM Counter Reset manually Automatically reset when the fusing unit is replaced using the maintenance kit Printer engine service mode PM counter The meter charge counter is not the same a...

Page 199: ... applies to both simplex and duplex printing First Print 6 9 sec or less A4 LT SEF Std Tray Duplex Printing A4 LT Approx 100 productivity from the standard tray Dimensions WxDxH Standard 388 x 450 x 345 mm 15 3 x 17 7 x 13 6 in With back cover 388 x 455 x 345 mm 15 3 x 18 0 x 13 6 in LG Mode 388 x 509 x 345 mm 15 3 x 20 0 x 13 6 in With duplex attached 388 x 543 x 345 mm 15 3 x 21 4 x 13 6 in With...

Page 200: ... Width 2 6 to 8 5 in Length 5 6 to 14 in Opt Tray A4 SEF A5 SEF LG SEF A5 SEF Width 98 to 216 mm Length 160 to 356 mm Width 3 9 to 8 5 in Length 6 3 to 14 in Media Type Std Opt Tray Duplex Unit Plain Paper Thick Paper Recycled Paper Bypass tray Plain Paper Thick Paper Transparency Recycled Paper Envelope Env Feeder Envelope Paper Weight Standard Tray 60 105g m2 16 34 lb Op Paper Tray 60 105g m2 16...

Page 201: ...rted HDD 80 GB RAM Standard 256 MB Maximum 512 MB External Options Paper Tray 500 x1 Paper Size A4 SEF A5 SEF LG SEF A5 SEF Paper Weight 60 130g m2 16 34 lb Paper capacity 500 sheets x 2 tray 2 unit installable Dimensions w x d x h 388 x 486 x 135 mm 15 3 x 19 1 x 5 4 in Weight 6 0 kg or less 13 3 lb or less Envelope Feeder Paper Size Crane Crest Com 10 Strathmore Writing Com 10 Neenah Classic Cre...

Page 202: ...aper Type Orient Size Std Tray Opt Tray Bypass Env Feed Dup A4 SEF 210x297 mm D D C N A B5 SEF 182x257 mm D D C N A A5 SEF 148x210 mm D D C N A LEF 210x148 mm B N C N A B6 SEF 128x182 mm N N N N N A6 SEF 105x148 mm N N C N N Legal SEF 8 1 2 x14 mm D D C N A Letter SEF 8 1 2 x11 mm D D C N A HLT SEF 5 1 2 x 8 1 2 D D C N A LEF 5 1 2 x 8 1 2 B N C N A Exec SEF 7 1 4 x10 1 2 N B C N A F SEF 8 x 13 B ...

Page 203: ...ed Dup Width 98 216 mm 3 9 0 8 5 in B B N N Length 140 356 mm 5 5 14 in 160 356 mm 6 3 14 in Opt Tray B B N N Width 64 216 mm 2 5 8 5 in C N N Length 140 356 mm 5 5 14 in in C N N A Supported and the size is automatically detected B Need to select paper size by operation panel after the dial is set to C Need to input paper size by operation panel and driver D Need to specify paper size by using di...

Page 204: ... The printable area may vary depending on paper size printer language and printer driver settings Envelopes 7 Specifications 202 7 ...

Page 205: ...or less 990 W or less Printing 630 W or less 630 W or less Energy Saver 4 5 W or less 10 W or less Noise Emission Printing 67 dB or less 71 dB or less Standby 42 dB or less 42 dB or less Sound Pressure Level All Models Operating Position Printing 61 dB or less 65 dB or less Standby 36 dB or less 36 dB or less Operation Panel LED Specifications LED Color Appearance Meaning Power Green Off Power off...

Page 206: ... the printer is spooling On Data being received or processed more data coming Suspend Resume Green Off Ready to print On Suspend Error Red Off No messages or error conditions requiring attention On Printer requires service 7 Specifications 204 7 ...

Page 207: ...Controller Specifications Controller Specifications 205 7 ...

Page 208: ...Controller Board 1 DDR DIMM I F 7 Specifications 206 7 ...

Page 209: ...stment Registration Y Adjustment Image Density Y With HDD Printer Drivers Item PCL5e 6 RPCS PostScript3 Windows Mac 2000 XP Vista Server2003 2008 OS 8 6 9 2 OSX Job Binding N Y N N N Send to Document Server N N N N N Sample Print Y Y Y Y Y 3 Locked Print Y Y Y Y Y 3 Reduce Enlarge Scaling N Y Y Y Y Controller Specifications 207 7 ...

Page 210: ...N N N Front Cover Sheet Y Y N Y 1 Y 1 Front and Back Cover Sheets N N N N N Slip Sheet Y Y N N N Chaptering Page Layout N N N N N Chaptering Single Page Insert N N N N N Chaptering Page Block Insert N N N N N User Defined Pages Y N N N N Tab Stock Printing N N N N N Mirror Image Print N N Y Y N Negative Image Print N N Y Y N Dithering Y Y Y Y Y Image Smoothing Y Y Y Edge Smoothing Y Y Y Y Y 7 Spec...

Page 211: ... Y DonotprintBlankpages N Y N N N Edge to Edge Print Y Y Y Y Y Y 3 After Mac OSX10 2 Supported Environments Windows Environments Windows OS Type PCL5e PCL6 RPCS PS3 Win 2000 Professional Yes Yes Yes Yes 1 Server 1 Yes Yes Yes Yes 1 Advanced Server 1 Yes Yes Yes Yes 1 Datacenter Server No No No No Win XP Professional Yes Yes Yes 2 Yes 1 Professional x64 Ed Yes 2 Yes 2 Yes 2 4 Yes 1 3 Home Ed Yes Ye...

Page 212: ...s Yes Home Ed Yes Yes Yes Yes Notes 1 Adobe does not release PS driver for Windows 2000 and XP Only MS PostScript driver is available and PPD file for MS PS is included in the Driver CD 2 RPCS driver does not support Fast User Switching function of Windows XP 3 64bit drivers are not included in driver CD ROM and are provided by web site Engilish only 4 RPCS64bit driver is in the progress of releas...

Page 213: ...L V5 1 5L V5 2 5 L V5 3 V4 3 5L V5 1 5L V5 2 5L V5 3 Data Stream PostScript PCL ASCII Localization English only Device Option feature is not supported in PCL Novell Netware Netware Server Supported Version Netware 3 12 3 2 4 1 4 11 5 0 5 1 6 6 5 Client OS Windows 2000 XP professional Vista NDPS Gateway V4 Release Supported Server OS NetWare 5 1with SP7 or later 6 0 with SP4 or later 6 5 Supported ...

Page 214: ...nts Barcode Fonts Support Latin 1 only Code 128 Code 39 Code 93 Codebar 2 of 5 interleaved Industrial Matrix MSI USPS UPC EAN OCR Fonts OCR A OCR B Need to purchase Barcode OCR Package Controller Interface Specifications Network Interface Standard Data Transmission Speed 10M bps 100 Mbps Protocol TCP IP IPX SPX SMB AppleTalk Supported OS Windows 2000 XP Vista Windows Server2003 2003R2 2008 Mac OS ...

Page 215: ...tween devices 140m 11M bps 200m 5 5 Mbps 270 m 2 Mbps 400 m 1 Mbps Frequency From 2 400 MHz to 2 497 MHz Channel 1 11 ch US model 1 13 ch EU model Type of connection Ad hoc mode 802 11b Ad hoc mode Infrastructure mode WPA Gigabit Ethernet Option Data Transmission Speed 10M bps 100 Mbps 1000 Mbps Protocol TCP IP IPX SPX SMB AppleTalk Supported OS Windows 2000 XP Vista Windows Server2003 2003R2 2008...

Page 216: ...Client YES 4 Font Manager 2000 YES 5 WebImageMonitor embedded web server YES 1Mac OS X v 10 0 x is not supported 2Mac OS X v 10 2 0 is not supported Optional Utilties No Utility Name Supported 1 DeskTopBinder Professional YES 2 Web Smart Device Monitor YES 7 Specifications 214 7 ...

Page 217: ... SEF 37 ppm LT SEF Options Paper Feed Unit TK1030 G894 1 or 2 trays can be installed Duplex Unit AD1000 G893 Envelope Feeder Type 400 G362 If 2 PFUs are installed the envelope feeder must go in the top tray Internal Options Memory Unit Type G 128 MB M345 Memory Unit Type G 256 MB D362 Hard Disk Drive Type 2670 M352 IEEE 1284 Interface Board Type A B679 Machine Configuration 215 7 ...

Page 218: ... For NA IEEE 802 11a g Interface Unit Type M M344 For EU Gigabit Ethernet Board Type A G874 VM Card Type K D354 Data Storage Card Type A G874 Data Overwrite Security Unit Type L M352 Must be installed by a technician 7 Specifications 216 EN 7 ...

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