
Troubleshooting
111
8
-2325
Device registered with no
device selections made.
Make selections and register the device.
-2340
RC Gate cannot connect to
Communication Server.
Check the RC Gate to Communication Server connec-
tion (supplied LAN cable).
-2341
RC Gate Wizard does not
appear.
Set the computer's Cookie setting to "Enable Cookies"
(Internet Options - Privacy - Details)
-2343
Cannot log in to RC Gate.
Check whether login has already been performed. If it
has, check the entered password is correct. Contact
your service representative for details.
-2385
Cannot connect via dial-
up.
Check the entered country code is correct. Contact
your service representative for details.
-2391
Cannot register device.
The device is already registered to another RC Gate.
To register, it is necessary to return the device. Contact
your service representative for details.
-2398
Cannot register RC Gate.
Check the entered Request No. is correct. Contact your
service representative for details.
-2603
RC Gate cannot connect to
Communication Server
(connection error).
Check the RC Gate to Communication Server connec-
tion (supplied LAN cable).
-2604
RC Gate cannot connect to
Communication Server
(server command recep-
tion error).
Check the RC Gate to Communication Server connec-
tion (supplied LAN cable).
-2605
RC Gate cannot connect to
Communication Server
(server command recep-
tion error).
Check the RC Gate to Communication Server connec-
tion (supplied LAN cable).
-2620
Proxy authentication er-
ror.
Check the Proxy setting is correct.
-2670
PPP communication error. Check the telephone line is connected
-2671
PPP authentication error.
Check the telephone line is connected
-5309
RC Gate cannot connect to
Communication Server /
Unable to send e-mail to
administrator from RC
Gate.
Check the mail server setting is correct.
-5310
Processing - cannot begin
new operation.
Another communication is being processed. Wait a
short while, and then try again.
Web UI
Error
Code
Cause
Solution