G112/G113/G116 Product Support Guide
V2.0
9/1/2006
Page 12 of 19
Contact Information:
Name
Contact
Technical Services Call Center (Hotline)
Ricoh: (800) 537-4264
Savin/Gestetner: (800) 291-6044
Lanier: (800) 333-3147
Application Help Desk (Software Issues)
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center
(800) 557-4264
http://www.nrc-usa.com
Technology Solutions Center Web Site
http://www.tscweb.net
Ricoh Web Site
http://www.ricoh-usa.com/
Savin iLINC Web Site
http://w3.savin.com
Gestetner ILINE Web Site
http://W3.gestetnerusa.com
Lanier Web Site
http://www.lanier.com
Headquarter Web Sites
Ricoh Corporation:
http://www.ricoh-usa.com
Savin Corporation:
http://www.savin.com
Gestetner Corporation:
http://www.gestetnerusa.com/
Fax On Demand
(973) 808-3590
Material Safety Data Sheets
(800) 336-MSDS (6737)
Eastern Training Center
(973) 808-7646
http://www.ricohuniversity.com
Western Training Center
(714) 566-3692
http://www.ricohuniversity.com
Lanier Education Center
(678)-824-3000
Special Tools:
Unique or Common
U: Unique for this model
C: Common with listed model
Item
Part Number
Description
Q’ty
Unique or Common
1
A0069104
Scanner Positioning Pin (4pcs/set)
1
C (General)
2
VSSM9000
Digital Multimeter – FLUKE 87
1
C (General)
3
B6455010
SD-Card: Assembly
1
C (B070) G113/G116 only
4
B6456700
SD-Card: Adapter: BN-SDAA2
1
C (B070) G113/G116 only
5
B6456800
SD-Card: USB: Writer BN-SDCE2
1
C (B070) G113/G116 only
6
N8036701
Flash Memory Card – 4MB
1
C (General) G112 only
7
N8031000
Flash Memory (PCMCIA) Card Case
C (General) G112 only
8
A2309354
Memory Card Explorer Kit
1
C (General) G112 only
9
G0219350
Loop Back Connector
1
C (General)
