Ricoh P C200W, User Manual

Page: 122 / 152

Troubleshoot a problem 122
Action Yes No
Step 3
1 Check if the trays are linked.
For more information, see
Linking trays .
2 Print the document.
Is the document printed from the correct tray?
The problem is solved. Contact customer support .
Confidential and other held documents do not print
Action Yes No
Step 1
1 From the control panel, check if the documents appear
in the Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
2 Print the documents.
Are the documents printed?
The problem is solved. Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
Delete the print job, and then send it again.
Are the documents printed?
The problem is solved. Go to step 3.