Ricoh JP3000, Service Manual, Page: 268 / 693

User's Guide 8-24 PCRIP-EZ1
- Make sure that the Controller is powered on and the Priport is on-line.
- If only one Macintosh is connected to the Controller, contact your local sales/service organization for
additional help.
7. The Controller's ready light starts blinking slowly as if it is processing a print BEFORE I have even
sent a print job down.
- If you have a Macintosh connected to the AppleTalk port and AppleTalk has been disabled through the
PC Configuration program, the Macintosh will still try to communicate with the Controller. This attempt
at communication from the Macintosh looks like the start of a print job to the Controller and the ready
light will start blinking.
- First, unplug the AppleTalk cable from the Controller. This will stop input from the Macintosh and the
ready light will go to steady.
- Then if you have a PC also connected to the Controller, you can use the PC EZ1 Configuration program
to re-enable AppleTalk and save that configuration change.
- If you do not have a PC connected to the Controller, you can still re-enable AppleTalk using the following
steps:
1. Turn off the Controller.
2. Hold in the Diagnostic Button while you turn the Controller back on. This procedure temporarily re-
enables AppleTalk mode. These configuration changes will only last until the next power down if you
do not take the following step to save this revised configuration in the Controller.
3. Using the DigiPrint Utility, select "Download File" and then "Save Configuration Changes".
8. The Controller's ready light starts blinking slowly as if it is processing a print job AFTER my print job
has been completed.
- If only one computer is connected to the Controller, the inter-job timeout value has been unnecessarily
increased from the factory default setting of 20 seconds. If that value is changed back to 20 seconds
through the EZ1 Configuration Program and that configuration change is saved, the ready light will not
continue blinking after the print jobs is completed.
- If more then one computer is connected to the Controller, it may be processing a print job from the
other computer.
9. What if the DigiPrint icon doesn't appear in the Chooser on my Macintosh for QuickDraw printing?
- If the DigiPrint icon does not appear in the Chooser, then the DigiPrint driver did not get installed
correctly in the Extensions folder. Refer to item 3, “QuickDraw Printing on the Macintosh” in the
Application Software Set-up section, and repeat steps A, B and C under “Customized Driver Installation
for the Macintosh”.
10. What if the Model Selection screen under Setup in the Chooser on my Macintosh says "None found"?
- You will see this message if the "DigiPrint Prefs" folder from the Macintosh disk is not installed
correctly in the Preferences folder. Refer to item 3, “QuickDraw Printing on the Macintosh” in the
Application Software Set-up section, and repeat steps A, B and D under “Customized Driver Installation
for the Macintosh”.
11. Why does the Controller continue blinking for several minutes after I have cancelled the print job on
my Macintosh?
- The Controller will continue to process whatever data it received before the cancel command cancel print
job If the print job you cancelled is large or complex, you might want to power off and on the Controller
rather than waiting for reset.