T
HE
TONER
IS
SMEARED
Select another tray or feeder to feed paper for the job:
•
From the printer control panel, select the Default Source from the Paper Menu.
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop-up menus.
T
HE
CARTRIDGE
IS
DEFECTIVE
Replace the print cartridge.
T
HE
PAPER
PATH
MAY
NOT
BE
CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the print cartridge.
T
HE
CHARGE
ROLLS
MAY
BE
DEFECTIVE
Replace the charge rolls.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Clean any toner from the paper path. If the problem persists, then contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
Troubleshooting
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