background image

14

Replace the system board cover and close the system board door.

2

3

1

Installing hardware options

Order of installation

CAUTION—SHOCK HAZARD: 

If you are accessing the system board or installing optional hardware or memory

devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.

Install the printer and any options you have purchased in the following order:

1

Printer stand or caster base

2

2000-sheet tray

3

250- or 550-sheet tray

4

Printer

CAUTION—POTENTIAL INJURY: 

If your printer weight is greater than 18 kg (40 lbs), it requires two or more

trained personnel to lift it safely.

For more information on installing a printer stand, caster base, or 2000-sheet tray, see the setup documentation that
came with the option.

Additional printer setup

22

Summary of Contents for InfoPrint 1892

Page 1: ...InfoPrint 1892 MT 4864 User s Guide G510 9799 00...

Page 2: ......

Page 3: ...InfoPrint 1892 MT 4864 User s Guide G510 9799 00...

Page 4: ...rk 35 Changing port settings after installing a new network Internal Solutions Port 38 Setting up serial printing 40 Setting up and using the Home Screen applications 42 Making the home screen applica...

Page 5: ...inter to another location 66 Shipping the printer 66 Administrative support 67 Using the Embedded Web Server 67 Checking the device status 67 Restoring the factory default settings 67 Troubleshooting...

Page 6: ...4...

Page 7: ...g If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION POTENTIAL INJURY Before moving the printer follow these guidelin...

Page 8: ...ersoftware is located in the printer Program folderoron the desktop depending on your operating system Selecting a location for the printer When selecting a location for the printer leave enough room...

Page 9: ...ed to as the home screen Use the home screen buttons to initiate an action such as printing a form opening the menu screen or responding to messages Note Buttons appearing on the home screen may vary...

Page 10: ...for held jobs excluding confidential print jobs Profile names Bookmark container or job names USB container or job names for supported extensions only Held Jobs Opens a screen containing all the held...

Page 11: ...ing into the printer All the listed optionsmay not be available Formore information contact the place where you purchased the printer Available internal options Memory cards Printer memory Flash memor...

Page 12: ...ardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the...

Page 13: ...oard electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic componentsorconnectors 1 2 3 1 Firmware and flash m...

Page 14: ...hem off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer b...

Page 15: ...tches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place 6 Replace the system board cover and close the system board door 2 3 1 Installing a flash memory or firmware...

Page 16: ...ou have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged...

Page 17: ...es The entire length of the connector on the card must touch and be flush against the system board Be careful not to damage the connectors 5 Replace the system board cover and close the system board d...

Page 18: ...her devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static ele...

Page 19: ...emove the printer hard disk by pulling it upward to unseat the standoffs d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk and then remove the bracke...

Page 20: ...ck the ISP and plastic tee Note Avoid touching the components on the card 4 Locate the appropriate connector on the system board 5 Remove the metal cover from the ISP opening 2 1 Additional printer se...

Page 21: ...e each post of the tee has latched completely and that the tee is seated firmly onto the system board 7 Install the ISP onto the plastic tee Angle the ISP over the plastic tee and then approach the pl...

Page 22: ...he long thumbscrew and turn it clockwise enough to hold the ISP in place but do not tighten the thumbscrew at this time 10 Attach the two provided screws to secure the ISP mounting bracket to the syst...

Page 23: ...ard drive to the ISP a Align the standoffs of the printer hard disk with the holes in the ISP and then press downward on the printer hard disk until the standoffs have seated into place b Insert the p...

Page 24: ...y other devices attached to the printer then turn them off as well and unplug any cables going into the printer Install the printer and any options you have purchased in the following order 1 Printer...

Page 25: ...nplug any cables going into the printer 1 Unpack the drawer and then remove any packing material 2 Place the drawer in the location chosen for the printer Note If you have multiple options to install...

Page 26: ...ot set up this productormake anyelectrical or cablingconnections such as the power cord or telephone during a lightning storm Connect the printer to the computer using a USB cable or Ethernet cable Be...

Page 27: ...ning PotentialDamage PotentialDamage DonottouchtheUSBcable anynetworkadapter ortheprinter in the area shown while actively printing A loss of data or a malfunction can occur 2 Ethernet port Additional...

Page 28: ...ect position for the paper size being loaded 1 2 3 Squeeze and move the length guide to the correct position for the paper size being loaded Flex and fan the paper and then straighten the edges on a l...

Page 29: ...detothecorrectpositionforthepaper size being loaded Unlock the length guide Push the length guide release latch to raise the length guide slide the guide to the correct position for the paper size bei...

Page 30: ...per in the multipurpose feeder Note From the home screen set the Paper Size and Paper Type To access the paper menus touch Paper Menu Paper Size Type Squeeze and slide the width guide to the far right...

Page 31: ...type of media at a time Load envelopes with the flap side down and to the left as shown on the tray Warning PotentialDamage Never use envelopes with stamps clasps snaps windows coated linings or self...

Page 32: ...With an optional StapleSmart II Finisher LETTERHEAD Single sided printing L E T T E R H E A D L E T T E R H E A D Single sided printing LETTERHEAD Duplex two sided printing L E T T E R H E A D L E T T...

Page 33: ...ng LETTERHEAD Duplex two sided printing L E T T E R H E A D Duplex two sided printing Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies When one...

Page 34: ...assign a different Paper Type name to the tray such asCustom Type x or define your owncustom name Paper Size for example letter A4 statement Load a different paper size to change the Paper Size settin...

Page 35: ...fault settings as userdefaultsettings Auser default settingremainsin effect untilyouaccess the menuagain choose another value and save it To restore the factory default settings see Restoring the fact...

Page 36: ...ware and Documentation CD 3 From the Finder desktop double click the printer CD icon that automatically appears 4 Double click the Install icon 5 Follow the instructions on the screen Updating availab...

Page 37: ...thernetand fiber optic network connections Before you install the printer on a wired network make sure that You have completed the initial setup of the printer The printer is connected to your network...

Page 38: ...ile on the computer 1 Insert the Software and Documentation CD in the CD or DVD drive 2 Double click the installer package for the printer 3 From the Welcome screen click Continue 4 Click Continue aga...

Page 39: ...top choose Go Applications 2 Double click Utilities 3 Double click Print Center or Printer Setup Utility 4 From the Printer List click Add 5 Choose the Default Browser tab 6 Click More Printers 7 From...

Page 40: ...tive In the event that the printer was configured for a wireless ISP while still attached to a wired connection disconnect the wired connection turn the printer off and then turn the printer back on a...

Page 41: ...pplications b Double click Utilities c Double click Printer Setup Utility or Print Center d From the Printer List click Add e Click IP f Type in the IP address of your printer in the Address field g C...

Page 42: ...t Search or Run box type D setup exe where D is the letter of your CD or DVD drive b Click Install Printer and Software c Click Agree to accept the Printer Software License Agreement d Click Custom e...

Page 43: ...rts c Select the communications port where you attached the serial cable to your computer example COM1 d Click Properties e On the Port Settings tab set the serial parameters to the same serial parame...

Page 44: ...cation When you select the Energy Eco Setting the printer automatically conserves energy using a different Power Saver setting When you select the Paper Eco Setting the printer saves paper by printing...

Page 45: ...ttings Embedded Solutions Background and Idle Screen Configure 2 Under Home Screen Image beside Background Images select Custom 3 Beside Custom Image click Browse 4 Browse to the graphic you want to u...

Page 46: ...mbedded Web Server click Settings Embedded Solutions Background and Idle Screen Configure 2 Beside Idle Screen Images select the image you want to edit and then click Edit 3 If desired change the Imag...

Page 47: ...Solutions 2 From Installed Solutions click the name of the application you want to configure 3 Click Configure 4 Click Export 5 Follow the browser prompts to save the configuration file You will have...

Page 48: ...Use the Power Saver left and right arrows to adjust the number of minutes 1 240 the printer will wait before powering down the print engine Note Standby Mode will engage automatically when the printer...

Page 49: ...ore powering down the print engine Note Standby Mode will engage automatically when the printer is in Power Saver mode Screen Brightness Type a number for the desired percentage of screen brightness 2...

Page 50: ...form Note The printer does not verify the validity of the URL or network location so it is important to make sure that the location is valid and is entered correctly 6 Touch Done Adding bookmarks usin...

Page 51: ...t be GIF JPEG or PNG files under 11KB in size The standard size for welcome screen icons is 120 x 75 pixels For best results resize or crop source images to the correct size before use 4 Click either...

Page 52: ...er display to see what the document will look like before you print it Print one copy of the document to check its content and format for accuracy Carefully select and load paper to avoid paper jams F...

Page 53: ...the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings and then cl...

Page 54: ...he printer control panel 1 Make sure the printer is on and Ready appears 2 On the home screen touch 3 Touch Settings 4 Touch General Settings 5 Touch the down arrow until Screen Brightness appears 6 T...

Page 55: ...Quiet Mode setting 1 On the home screen touch 2 Touch Settings 3 Touch General Settings 4 Touch Quiet Mode 5 Touch the arrows to select a setting 6 Touch Submit Minimizing your printer s environmenta...

Page 56: ...ize or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File Print If necessary click the disclosure trian...

Page 57: ...Feed direction appears only if the paper can be loaded in either direction If this is the case then you can define the feed direction 1 From the Universal Setup menu touch Feed direction 2 Touch Shor...

Page 58: ...eted from printer memory Reserve WhenyousendaReserveprintjob theprinterdoesnotprintthejobimmediately Itstoresthejobinmemorysoyoucanprintthejoblater Thejobisheldinmemory until you delete it from the He...

Page 59: ...ptions 2 From the print options or Copies Pages pop up menu choose Job Routing 3 Select your job type Confidential Reserve Repeat or Verify and then assign a user name For a confidential job also ente...

Page 60: ...hen the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears 4 Touch the down arrow until Print Quality Pages appears 5 Touch Print Qua...

Page 61: ...handle whenever you are holding the cartridge 3 Place the print cartridge aside on a flat smooth surface Warning Potential Damage Do not leave the cartridge exposed to light for extended periods Warni...

Page 62: ...f the paper is not exiting the printer 1 Open the upper rear door 2 Slowly remove the jammed paper to avoid tearing it 3 Close the upper rear door 4 Touch Continue 230 paper jam Rear paper jams 1 Remo...

Page 63: ...Insert the standard tray 5 Touch Continue 241 245 paper jams 1 Pull out the tray indicated on the display 2 Remove any jammed paper and then insert the tray 3 Touch Continue 4 If the jam message pers...

Page 64: ...e 4 Load the paper into the multipurpose feeder 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper 6 Touch Continue 270 279 paper jams To clear...

Page 65: ...e location of the jam 2 Pull down the StapleSmart finisher door 3 Remove the jammed paper 4 Close the StapleSmart finisher door 5 Touch Continue 283 staple jams 1 Touch Status Supplies to identify the...

Page 66: ...move any loose staples 5 Close the staple guard 6 Press down on the staple guard until it snaps into place 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clic...

Page 67: ...replacement supply item is needed or when maintenance is required Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears 2 On the home screen to...

Page 68: ...avoid personal injury or printer damage Turn the printer off using the power switch and then unplug the power cord from the wall outlet Disconnect all cords and cables from the printer before moving...

Page 69: ...inter then print a network setup page and locate the IP address in the TCP IP section 2 Click Device Status Restoring the factory default settings If you want to retain a list of the current menu sett...

Page 70: ...tings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer back on This often fixes the problem Printer control panel...

Page 71: ...paper from the standard exit bin CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you are using the correct printer softw...

Page 72: ...deleting some of them Job takes longer than expected to print These are possible solutions Try one or more of the following REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the number and size of fonts...

Page 73: ...ZE AND TYPE OF PAPER Load the same size and type of paper in each tray to be linked Move the paper guides to the correct positions for the paper size loaded in each tray USE THE SAME PAPER SIZE AND PA...

Page 74: ...e it isselected inthe softwareaswellastheprintercontrol panel Option does not operate correctly or quits after it is installed These are possible solutions Try one or more of the following RESET THE P...

Page 75: ...For more information see the hardware setup documentation that came with the paper tray or see the comprehensive User s Guide on the Publications CD that came with your printer 2000 sheet tray These a...

Page 76: ...s securely connected to the printer system board Internal Solutions Port If the Internal Solutions Port ISP does not operate correctly then these are possible solutions Try one or more of the followin...

Page 77: ...appears 8 Touch Submit 9 Touch Solving print quality problems Isolating print quality problems To help isolate print quality problems print the print quality test pages 1 Turn the printer off 2 Load...

Page 78: ...ped images These are possible solutions Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded CHECK THE PAPE...

Page 79: ...the type from the Print dialog Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting From the printer control panel change the setting from the Qu...

Page 80: ...e setting matches the paper loaded in the tray 1 From the printer control panel check the Paper Type setting from the Paper menu 2 Before sending the job to print specify the correct type setting For...

Page 81: ...ge THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser Print is too dark These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Da...

Page 82: ...ght or the Contrast setting is too low From the printer control panel change these settings from the Quality menu For Windows users change these settings from Print Properties For Macintosh users chan...

Page 83: ...cartridge if the defects occur every 47 8 mm 1 88 in 96 8 mm 3 81 in Replace the fuser if the defects occur every 88 0 mm 3 46 in 95 2 mm 3 75 in Skewed print These are possible solutions Try one or m...

Page 84: ...EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to redistribute the toner and then reinstall it THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace th...

Page 85: ...log and pop up menus THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the print cartridge CAUTION HOT SURFACE The inside of...

Page 86: ...inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clear any paper you see THERE IS TONER IN THE PAPER PATH Contact Customer...

Page 87: ...APER TEXTURE SETTING From the printer control panel Paper menu make sure the Paper Texture setting matches the paper loaded in the tray Toner specks These are possible solutions Try one or more of the...

Page 88: ...reate them under the Bookmarks root folder For information on creating bookmarks see Configuring Forms MAKE SURE THE BOOKMARK IS POINTING TO THE CORRECT LOCATION Verify that the form resides in the co...

Page 89: ...es or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs describe...

Page 90: ...ment should be directed to Director of Lexmark Technology Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 For additional compliance information see the onli...

Page 91: ...reen images 44 changing the display icons and labels 49 deleting idle screen images 44 editing idle screen images 44 exporting a configuration using the Embedded Web Server 45 importing a configuratio...

Page 92: ...e printing 33 moving the printer 66 multipurpose feeder loading 28 loading letterhead 29 N network setup page 33 noise reducing 52 notices 87 O options fax card 9 firmware card 13 firmware cards 9 fla...

Page 93: ...g up 40 setting paper size 55 paper size not listed in menus 54 paper type 55 Universal Paper Size 54 setting up serial printing 40 setting up the printer on a wired network Macintosh 35 on a wired ne...

Page 94: ...put stacker 74 Internal Solutions Port 74 memory card 74 option not working 72 output expander 74 paper trays 73 StapleSmart II finisher 74 U Universal Paper Size setting 54 unlinking trays 32 USB por...

Page 95: ......

Page 96: ...Printed in USA G510 9799 00...

Reviews: