Ricoh InfoPrint 1754dn User Manual Download Page 71

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Clearing image transfer unit jams

Clearing paper jams

Clearing image transfer unit jams

Open the front access door and the left access door.

While holding down the front access door, insert a folded piece of paper as shown to clear the paper sensors
under the image transfer unit. Make sure to clear the entire width of the paper path.

Close the left access door and the front access door. If the jam persists, continue with

step 4

Turn the printer off. Open the front cover.

Summary of Contents for InfoPrint 1754dn

Page 1: ...InfoPrint Color 1754 1764 MT 4936 4937 User s Guide S510 7032 00...

Page 2: ...any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks LexmarkMarkNet and MarkVision are tr...

Page 3: ...the printer system board Turn the printer off and unplug the power cord from the wall outlet before continuing CAUTION If you are installing a memory card after setting up the printer turn the printe...

Page 4: ...memory device 28 Canceling a print job 29 Printing a menu settings page 30 Printing a network setup page 30 Printing a font sample list 31 Printing a directory list 31 Loading the trays 32 Loading th...

Page 5: ...ng operator panel menus 76 Enabling operator panel menus 77 Restoring factory default settings 77 Adjusting Power Saver 78 Encrypting the disk 78 Setting security using the Embedded Web Server EWS 79...

Page 6: ...g the power cord before continuing High capacity feeder 2000 sheet drawer Optional drawers Duplex unit Printer Output options The instructions in this section cover the following options Input options...

Page 7: ...r and remove any packing material 2 Place the drawer in the location you have chosen for your printer 3 If you are installing a 500 sheet drawer on top of the 2000 sheet drawer attach the stabilizing...

Page 8: ...er in the location you have chosen for your printer or install it on another drawer To install it on another drawer a Align the holes in the 500 sheet drawer with the positioning posts on the lower dr...

Page 9: ...er you must install a 500 sheet drawer between the duplex unit and the 2000 sheet drawer 1 Unpack the duplex unit and remove any packing material 2 Place the duplex unit in the location you have chose...

Page 10: ...the printer handholds to lift it do not lift by the front of the printer and make sure your fingers are not under the printer when you set it down 1 Unpack the printer 2 Place the printer on the dupl...

Page 11: ...es of the mounting brackets could damage tabletops or fabrics 1 Unpack the output expander and remove any packing material 2 Remove the printer top cover Warning The output expander tray is designed t...

Page 12: ...Installing an output expander 12 Installing and removing options 4 Attach the printer top cover to the output expander 5 Attach the output expander paper bail to the top cover...

Page 13: ...iately Otherwise the edges of the mounting brackets could damage tabletops or fabrics 1 Unpack the mailbox and remove any packing material 2 Remove the printer top cover Warning The mailbox is designe...

Page 14: ...Installing a 5 bin mailbox 14 Installing and removing options 4 Attach the printer top cover to the mailbox 5 Attach the mailbox paper bail to the top cover...

Page 15: ...rinter turn the printer off and unplug the power cord before continuing If you have any other devices connected to the printer turn them off as well and unplug any cables going to the printer Removing...

Page 16: ...the connector 5 Push the memory card firmly into the connector until the latches on either end of the connector snap into place It may require some force to fully seat the card 6 Make sure each latch...

Page 17: ...all flathead screwdriver to attach the hard disk to the mounting plate Warning Hard disks are easily damaged by static electricity Touch something metal on the printer before you touch a disk If an op...

Page 18: ...the holes in the hard disk 6 Secure the mounting plate to the hard disk with the screws 7 Press the ribbon cable connector into the connector on the system board 8 Flip the hard disk over and then pre...

Page 19: ...ystem board access cover For more information see Removing the system board access cover 2 Remove the screw from the metal plate that covers the connector slot and then lift the plate off Save the scr...

Page 20: ...ure the card to the system board with the screw Removing memory and option cards To remove memory or option cards use the following illustration to locate the connector for the card you want to remove...

Page 21: ...Touch something metal on the printer before you touch a memory card 1 Remove the system board access cover For more information see Accessing the printer system board 2 Locate the memory card you want...

Page 22: ...d 2 Locate the option card 3 Remove the screw that secures the card to the system board connector slot 4 Gently pull the card out of the connector 5 If you saved the metal plate that covers the connec...

Page 23: ...e information see Accessing the printer system board 2 Locate the hard disk 3 Gently pull the three posts on the hard disk mounting plate out of the holes on the system board 4 Gently pull the ribbon...

Page 24: ...card gently and pull it straight out in one motion Do not pull one side and then the other 3 Place the card in its original packaging or wrap the card in paper and store it in a box Reinstalling the...

Page 25: ...e display that can show both graphics and text The Back Menu and Stop buttons are located to the left of the display the navigation buttons are located below the display and the numeric pad is located...

Page 26: ...operator intervention Navigation buttons The Up and Down buttons are used to move up and down lists When navigating through a list using the Up or Down button the cursor moves one line at a time Press...

Page 27: ...backspace is used to delete the number to the left of the cursor Pressing the backspace multiple times will delete additional entries Note The pound sign is not used The display panel shows messages...

Page 28: ...patible with the USB 2 0 standard Hi Speed USB devices must support the Full Speed standard as well Devices only supporting USB low speed capabilities are not supported USB devices must support the FA...

Page 29: ...ator panel Note For more information about the operator panel see Understanding the printer operator panel If the job you want to cancel is printing and Busy appears on the display press until Cancel...

Page 30: ...ng the printer setup utility in the dock 2 Double click the printer you are printing to 3 In the printer window select the print job you want to cancel 4 Press Delete Printing a menu settings page You...

Page 31: ...s on and the Ready message appears 2 Press on the operator panel 3 Press until Reports appears and then press 4 Press until Print Fonts appears and then press 5 Press until appears next to PCL Fonts P...

Page 32: ...ce Warning Never remove paper trays while a print job is printing It could damage the tray or the printer Loading 500 sheet trays To load any of the 500 sheet trays 1 Remove the tray and place it on a...

Page 33: ...maximum stack height Overfilling the tray may cause jams 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper 7 Reinstall the tray Make sure the tray is pushe...

Page 34: ...ia other than paper in the 2000 sheet tray 1 Pull open the tray 2 Squeeze the side guide lever lift the guide and place it into the appropriate slot for the size paper you are loading 3 Squeeze the tw...

Page 35: ...en fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface 6 Place the paper against the back left corner of the tray print side down Do not load bent or wrinkled...

Page 36: ...you send a print job to the feeder while specifying the type and size of media from your computer The printer then prompts you to load the appropriate print media before it prints To load the multipur...

Page 37: ...n as far as it will easily go Do not force the media Note Do not exceed the maximum stack height Overfilling the feeder may cause jams 6 Squeeze the paper guide lever and slide the guide until it ligh...

Page 38: ...e Paper Menu c Press d Press until you see Paper Size Type e Press f Press until you see MP Feeder Size Type g Press h Press until the appears next to the media size you loaded i Press j Press until y...

Page 39: ...menu 7 Select the Paper Feed panel and then choose the paper source from the pop up menus as appropriate 8 Send your print job as usual Linking trays If you load the same size and type of paper or spe...

Page 40: ...ou can use the printer operator panel to specify what you want to do with one or more of the jobs You can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs f...

Page 41: ...on number PIN from the driver The PIN must be four digits using the numbers 0 9 The job is held in printer memory until you enter the same four digit PIN from the operator panel and choose to print or...

Page 42: ...nt and then press After your job prints it is deleted from printer memory Entering a personal identification number PIN When you select Confidential Job from the Held job menu the following prompt app...

Page 43: ...jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs Windows 1 From a word processor spreadsheet browser or other application sele...

Page 44: ...en press 3 Press until appears next to the type of action you want to perform Confidential jobs will also be an option if confidential jobs are present 4 Press 5 Press until appears next to the job yo...

Page 45: ...r If you store individual packages of paper out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of paper packages Store pap...

Page 46: ...ht indicated Push all trays firmly into the printer after loading them Make sure the guides in the trays are properly positioned for the size paper you have loaded Do not send jobs to staple hole punc...

Page 47: ...ays print several samples before buying large quantities of any type of media When choosing any media consider the weight fiber content and color The Laser printing process heats paper to high tempera...

Page 48: ...hick paper may also require a longer conditioning period because of the mass of material Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain lon...

Page 49: ...lems and uneven print quality Store paper in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than dir...

Page 50: ...CD for detailed information about this setting Check with the manufacturer or vendor to determine whether the transparencies are compatible with laser printers that heat transparencies to 230 C 446 F...

Page 51: ...ed for occasional paper label printing only When printing on labels Set the Paper Type menu item to Labels in the Paper Menu Set the Paper Type from the printer operator panel the printer driver or fr...

Page 52: ...han or heavier than 163 g m2 90 lb Be aware that preprinting perforation and creasing can significantly affect the print quality and cause media handling or jamming problems Avoid using card stock tha...

Page 53: ...x unit Optional envelope drawer Optional banner tray Optional 5 bin mailbox Optional finisher Standard Offset Staple A3 297 x 420 mm 11 7 x 16 5 in A4 210 x 297 mm 8 27 x 11 7 in A5 148 x 210 mm 5 83...

Page 54: ...orted unsupported Media 500 sheet trays Multi purpose feeder Optional high capacity feeder Optional duplex Optional envelope drawer Optional banner tray Optional 5 bin mailbox Optional Finisher Standa...

Page 55: ...00 lb Not recommended Not supported Cover 176 g m2 65 lb 176 g m2 65 lb Not recommended Not supported Card stock maximum grain short 2 3 Index Bristol 199 g m2 110 lb 199 g m2 110 lb Not recommended N...

Page 56: ...162 to 176 g m2 grain long 60 to 65 lb cover Not supported 162 to 176 g m2 grain long 60 to 65 lb cover 162 to 176 g m2 grain long 60 to 65 lb cover Not supported 1 Paper weighing less than 75 g m2 20...

Page 57: ...abels maximum2 4 7 Paper 180 g m2 48 lb bond Not supported 180 g m2 48 lb bond 180 g m2 48 lb bond Not supported Envelopes2 Sulfite wood free or up to 100 cotton bonds 60 to 105 g m2 16 to 28 lb bond...

Page 58: ...ose feeder Optional 2000 sheet tray Optional envelope drawer Optional banner tray Paper 500 sheets 100 sheets 2000 Card stock varies varies Paper labels 200 varies Transparencies 350 varies Envelopes...

Page 59: ...expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Determining the status of supplies The printer operator panel alerts you onc...

Page 60: ...er When an 82 Waste toner box nearly full message appears on the display you should order a new toner waste container Fuser and ITU Refer to the part number listed on the fuser or ITU for the appropri...

Page 61: ...ing message appears on the display you should order a new image transfer unit For more information about warning messages see the Menus and Messages Guide on the publications CD Ordering staple cartri...

Page 62: ...select Show areas on the operator panel you can view one or more images to help you clear the jam See the diagram on page 63 for an overview of the paper path and areas where jams may occur The path v...

Page 63: ...or 2000 sheet drawer 24 x yy Paper Jam Area D Front access door 201 yy Paper Jam Area T1 Standard tray Tray 1 200 yy Paper Jam 241 yy Paper Jam Area E Duplex mechanism 230 yy Paper Jam Area T x Paper...

Page 64: ...D Area K and Area L If the jam message persists paper may be caught in the fuser For instructions see Clearing fuser jams 202 yy Paper Jam fuser area K L Follow the instructions for clearing Area K a...

Page 65: ...displays x Pages Jammed Be sure to remove all the jammed pages before pressing Go Area A 1 If you are using the multipurpose feeder release the levers on each side of the feeder to lay it flat 2 Pres...

Page 66: ...re paper stack is loaded correctly and pushed all the way down into the tray b Close the door 2 If you have an optional 2000 sheet drawer a Open the 2000 sheet drawer access door Pull the jam down and...

Page 67: ...caught in the rollers Also look up inside as some jams may be above the rollers 2 Reinstall the duplex mechanism in the printer Area T x 1 If you cannot clear all the 500 sheet drawer jams from Area...

Page 68: ...a J 1 Remove the duplex tray J 2 Remove any jams and then reinstall the tray Area K 1 Open the lower right access door 2 Remove any jams and then close the door Area L 1 Open the upper right access do...

Page 69: ...en the rear door of the 5 bin mailbox or output expander 2 Pull the jam straight out and then close the door Clearing fuser jams 1 Clear the paper path If the jam error message persists go to step 2 2...

Page 70: ...e fuser out and set it on a clean flat surface 5 Unsnap the housing and set it aside 6 Lift up the fuser roller cover and remove the jam 7 Close the fuser roller cover 8 Snap the housing back onto the...

Page 71: ...door 2 While holding down the front access door insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit Make sure to clear the entire width of the paper path...

Page 72: ...nt cartridges a Pull up slightly on the cartridge handhold b Pull the cartridge straight out and use the handle to lift it off the guides c Place the cartridges on a clean flat surface out of direct l...

Page 73: ...he image transfer unit a Raise the lever to unlock the image transfer unit b Pull down on the handle c Slide the image transfer unit out and place it on a clean flat surface Warning Do not touch the t...

Page 74: ...8 Look inside the printer Remove all torn paper or other jams 9 Insert the image transfer unit back into the printer a Align the guides with the insertion grooves and gently slide the unit in b Rotate...

Page 75: ...Return the multipurpose feeder to its working position Reinstall all the print cartridges 11 Close the printer door 12 Turn the printer on The printer returns to a Ready state If you still need help...

Page 76: ...menus Since many people could be using the printer an administrator may choose to lock the operator panel menus to keep others from changing menu settings from the operator panel To disable the operat...

Page 77: ...lts may vary for different regions When you select a new setting from the operator panel Submitting Selection appears When the Submitting Selection message disappears an asterisk appears next to the s...

Page 78: ...is installed 1 Turn the printer off 2 Press and hold and while turning the printer on 3 Release both buttons when Performing Self Test appears on the display The printer performs its power on sequenc...

Page 79: ...g the secure Embedded Web Server The SSL Secure Sockets Layer allows for secure connections to the Web server within the print device You can connect to the Embedded Web Server more securely by connec...

Page 80: ...ts or subnet of hosts to authenticate for IPSec Each host must have a public private key pair Validate Peer Certificate is enabled by default requiring each host to have a signed certificate and the a...

Page 81: ...address of the printer you want to configure using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click Certificate Management To enable and configure 8...

Page 82: ...d When a user has not printed their jobs within a designated time period the print jobs are deleted To activate Confidential Print Setup Note This feature is only available on network models 1 Open yo...

Page 83: ...he test pages locate the number next to the alignment pattern that comes closest to forming a perfectly straight line For example in this sample group pattern 3 comes closest to forming a straight lin...

Page 84: ...ions the media type the software application software settings the driver driver settings and the content of the page Size sensing The Size Sensing menu item lets you disable or enable auto size sensi...

Page 85: ...ommands whenever messages like Tray x Missing or 88 Toner Low appear on the display For example you can create an Action that sends an e mail to the administrator when the printer runs out of paper Ac...

Page 86: ...t responding first make sure The power cord is plugged into the printer and a properly grounded electrical outlet The electrical outlet is not turned off by any switch or breaker The printer is not pl...

Page 87: ...er or are printing to a file Verify that you selected the printer driver associated with the printer If you are using a USB port make sure you are running Windows Vista Windows 2000 Windows XP or Wind...

Page 88: ...e the menu values for both size and type are set correctly in the Paper Menu For more informations see Linking trays or see the Menus and Messages Guide Large jobs do not collate Collate is not set to...

Page 89: ...Make sure the connection between the duplex unit and the printer is secure If the duplex unit is listed on the menu settings page but print media jams when it enters or exits the duplex unit the prin...

Page 90: ...eck the stack to ensure the paper has been loaded properly Be sure to remove the top and bottom sheets of each ream of paper that is loaded A jam occurs Rubber feed rollers do not turn to advance pape...

Page 91: ...tack height indicated at the front of the tray or on the multipurpose feeder See Loading the trays or Loading the multipurpose feeder for more information Guides in the selected tray are not set to th...

Page 92: ...transfer bellcranks and springs or replace the image transfer unit if the defects occur every 101 mm 4 in Replace the fuser if the defects occur every 148 mm 5 8 in Marks occur on every third or sixt...

Page 93: ...f try feeding from another tray Replace the print cartridge that corresponds to the color displayed on the control panel Print irregularities Paper has absorbed moisture due to high humidity You are u...

Page 94: ...ust setting in the Quality Menu and press Select to adjust the color Replace the print cartridge that corresponds to the color displayed on the control panel Transparency print quality is poor Print h...

Page 95: ...et for a different size paper than what is loaded in the tray Move the guides in the tray to the proper positions for the size loaded Incorrect margins Guides in the selected tray are set for a differ...

Page 96: ...printed Software applications typically specify document color using RGB or CMYK color combinations Additionally they commonly let users modify the color of each object in a document Since the procedu...

Page 97: ...all printed page to be too red then decreases to both magenta and yellow could potentially improve color preference Is it possible to increase the gloss in the printed output Obtain additional gloss b...

Page 98: ...ing the color of the object in a software application The software application Help section provides instructions for modifying the color of an object Manual Color Correction may be necessary to utili...

Page 99: ...rface Select the Color Samples option within the Configuration Menu Nine color conversion table options and three buttons called Print Detailed and Reset are shown on the options screen If the user se...

Page 100: ...ble for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could voi...

Page 101: ...When a network cable is attached this is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwan...

Page 102: ...nt and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggest...

Page 103: ...gaged after this product is not used for a specified period of time called the Power Saver Timeout By using the configuration menus the Power Saver Timeout can be modified between 1 minute and 240 min...

Page 104: ...your printer China RoHS Laser advisory label A laser notice label may be affixed to this printer Part Name Hazardous Substances or Elements Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium CrVI Poly...

Page 105: ...r is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements o...

Page 106: ...letterhead 49 confidential jobs entering user name 41 sending 41 D disabling operator panel menus 76 disabling size sensing 84 display panel 27 E Embedded Web Server 79 enabling operator panel menus...

Page 107: ...perator panel 31 disabling menus 76 enabling menus 77 option cards installing 19 internal print server Parallel Interface Card 19 Serial Interface Card 19 options 5 bin mailbox 13 duplex unit 9 interf...

Page 108: ...erve print 43 S safety information 2 Secure mode 80 security 79 sensing special sizes 84 Serial Interface Card 19 Simple Network Management Protocol 79 size sensing 84 sizes media 7 3 4 Monarch 54 sta...

Page 109: ......

Page 110: ...Printed in USA S510 7032 00...

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