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Firmware Update
SM 5-21
D023/D025
Syste
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Referen
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5.2.9 HANDLING FIRMWARE UPDATE ERRORS
An error message shows in the first line if an error occurs during a download. The error
code consists of the letter “E” and a number (“E20”, for example).
Error Message Table
Code
Meaning
Solution
20
Cannot map logical address
Make sure the SD card is inserted correctly.
21
Cannot access memory
HDD connection incorrect or replace hard disks.
22
Cannot decompress
compressed data
Incorrect ROM data on the SD card, or data is
corrupted.
23
Error occurred when ROM
update program started
Controller program abnormal. If the second
attempt fails, replace controller board.
24
SD card access error
Make sure SD card inserted correctly, or use
another SD card.
30
No HDD available for stamp
data download
HDD connection incorrect or replace hard disks.
31
Data incorrect for continuous
download
Insert the SD card with the remaining data
required for the download, the re-start the
procedure.
32
Data incorrect after download
interrupted
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
33
Incorrect SD card version
Incorrect ROM data on the SD card, or data is
corrupted.
34
Module mismatch - Correct
module is not on the SD
card)
SD update data is incorrect. Acquire the correct
data (Japan, Overseas, OEM, etc.) then install
again.
35
Module mismatch – Module
SD update data is incorrect. The data on the SD
Summary of Contents for D023
Page 1: ...D023 D025 SERVICE MANUAL Book 1 of 2 003987MIU MAINFRAME...
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Page 3: ...D023 D025 SERVICE MANUAL B00K 1 of 2 MAINFRAME...
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Page 5: ...D023 D025 SERVICE MANUAL BOOK 1 of 2 MAINFRAME 003987MIU...
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Page 36: ...D023 D025 1 2 SM 1 2 OVERVIEW 1 2 1 COMPONENT LAYOUT...
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Page 112: ...D023 D025 2 64 SM...
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Page 246: ...Paper Transfer D023 D025 4 70 SM 7 Pivot bracket A x 1 8 Paper transfer unit B x 1 2 springs...
Page 291: ...Fusing SM 4 115 D023 D025 Replacement Adjustment 8 Thermopile F x 2 x 1...
Page 314: ...Electrical Components D023 D025 4 138 SM I ITB Power Supply Board...
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Page 383: ...TROUBLESHOOTING SECTION 6 TROUBLESHOOTING REVISION HISTORY Page Date Added Updated New None...
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Page 393: ...D023 D025 SERVICE MANUAL APPENDICES...
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Page 560: ...Troubleshooting Guide D023 D025 5 2 SM Appendix...
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Page 581: ...Jam Detection SM Appendix 6 11 D023 D025 Appendix Jam Detection Sensor Locations...
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Page 1096: ...Covers SM 3 B793 B793 Booklet Finisher 3 Remove the upper left cover C...
Page 1110: ...Folder SM 17 B793 B793 Booklet Finisher 6 Remove a connector 7 7 Remove 2 screws 8...
Page 1111: ...Folder B793 18 SM 8 Remove the staple tray 9 9 Remove the guide 10 2 screws...
Page 1154: ...PAPER FEED UNIT PB3040 D351 D351 PAPER FEED UNIT PB3040 Page Date Added Updated New None...
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Page 1176: ...LCIT PB3050 D352 D352 LCIT PB3050 Page Date Added Updated New None...
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Page 1202: ...1200 SHEET LCIT RT3000 D353 D353 LCIT RT3000 Page Date Added Updated New None...
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Page 1254: ...Overview D372 20 SM No What Happens sure that the stapler is at its home position...
Page 1298: ...BRIDGE UNIT BU3030 D386 D386 BRIDGE UNIT BU3030 Page Date Added Updated New None...
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Page 1313: ...PAPER FEED UNIT PB3080 D387 D387 PAPER FEED UNIT PB3080 Page Date Added Updated New None...
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Page 1356: ...G3 Interface Unit D393 SM 15 D393 Fax Option Type C5000 D393...
Page 1514: ...1 Bin Tray BN3070 D414 D414 1 BIN TRAY BN3070 Page Date Added Updated New None...
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