Ricoh Aficio FX200 Service Training Download Page 94

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B273

Ricoh Europe B.V.
Technical Training Centre

www.get-u-wice.com

Slide 94

Jam0 (Paper Feed Area)

Jam 0 occurs if the paper feed sensor (blue
circle) is not operated within a certain time.

Feed

Sensor

MP Sensor

8. Troubleshooting

Service Manual, Section 4.2.2

Summary of Contents for Aficio FX200

Page 1: ...get u wice com Ricoh Europe B V Technical Training Centre B273 Campari C1 _full spt_SER_ppt_EN_1 1 a ppt Aficio FX200 B273 Service Training List of Changes See View Notes Page Minor changes 1 1 a 13 10 2005 Initial release 1 0 a 30 09 2005 Description Version History Date of change ...

Page 2: ...al Training Centre www get u wice com 2 Slide 2 Objectives After completing this training you should be able to install the machine in the field perform maintenance on the machine repair the machine in the field No additional notes ...

Page 3: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 3 Slide 3 Requirements Training materials Machine B273 PC running Windows NT 2000 XP No additional notes ...

Page 4: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 4 Slide 4 Training Materials This presentation Service manual B273 Operating Instructions B273 No additional notes ...

Page 5: ...aining Centre www get u wice com 5 Slide 5 Pre requisites and Exam Basic copier for Service Master Basic printing for Service Master Exam multiple choice Note You will need the Operating Instructions to do this exam No additional notes ...

Page 6: ...pe B V Technical Training Centre www get u wice com 6 Slide 6 Module Overview 1 Overview 2 Specifications 3 Installation 4 Machine Operation 5 Engine 6 Maintenance 7 Replacements 8 Troubleshooting No additional notes ...

Page 7: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 7 Slide 7 1 Overview 1 Overview No additional notes ...

Page 8: ...y a Korean manufacturer This means that the engine is not the same as found in most Ricoh products Also some of the terminology and abbreviations used in this presentation may be different from what you are used to This training course will teach you how to use and service the machine 1 Overview No additional notes ...

Page 9: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 9 Slide 9 Operation Panel Easy to use 2 line 16 digit display 1 Overview No additional notes ...

Page 10: ...lide 10 Basic Specifications Print speed A4 20 ppm LT 22 ppm Paper input 250 sheets plus 50 with by pass tray Paper output 150 sheets Resolution 600 x 1200 dpi CPU 166 MHz Standard Interfaces Ethernet Parallel and USB2 0 Printer language PCL6 1 Overview No additional notes ...

Page 11: ...Max 8 x 14 copying from ADF Auto reduce enlarge copy Poster Clone Copy Printer features 8 x 14 size printing Scanning features Color Black White Scan capability Twain Driver 75dpi 4800dpi enhanced Fax features Modem speed 33 6Kbps Transmission speed 3 sec Scanning speed 2 5 sec 1 Overview No additional notes ...

Page 12: ...om 12 Slide 12 Scan to USB This feature lets you scan a document and save it directly to a USB stick Document To USB memory stick CM C1 Start scanning from the machine Document To USB memory stick CM C1 Start scanning from the machine 1 Overview No additional notes ...

Page 13: ... Europe B V Technical Training Centre www get u wice com 13 Slide 13 Remote Setting Utilities Printer Settings Utility USB Parallel connection Web Image Monitor Ethernet connection 1 Overview No additional notes ...

Page 14: ...entre www get u wice com 14 Slide 14 Machine Targets Unit life Approximately 150K or 5 years whichever comes first Average monthly print volume 1K outputs Maximum monthly print volume 2 5K outputs Duty 15K outputs 1 Overview No additional notes ...

Page 15: ... Optional Units The machine has the following optional units 1 x 250 sheet paper feed unit Memory 32 128 MB The machine has a standard memory of 16 MB This can be expanded to a maximum of 144 MB There are no optional interface units for this machine 1 Overview No additional notes ...

Page 16: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 16 Slide 16 2 Specifications 2 Specifications No additional notes ...

Page 17: ...rint speed 20 ppm for A4 22 ppm for Letter Warm up time 42 seconds same from energy saver mode First print time 10 seconds from stand by 50 seconds from energy saver mode Paper input Standard paper tray 250 sheets By pass tray 50 sheets Optional paper tray 250 sheets 2 Specifications No additional notes ...

Page 18: ...emarks Standard Paper tray A6 A5 A4 B5 81 2 x 11 81 2 x 13 81 2 x 14 Plain paper By pass tray A6 A5 A4 B5 71 4 x 101 2 Plain paper Envelope 81 2 x 11 81 2 x 13 81 2 x 14 Irregular size 76 216 x 127 Transparency Label Card Post card 356 mm 3 0 8 5 x 5 0 14 0 Paper Tray Paper Weights Standard Paper tray 60 90 g m2 16 24 lb By pass tray 60 163 g m2 16 43 lb No additional notes ...

Page 19: ...ining Centre www get u wice com 19 Slide 19 Print Specifications Print Drivers PCL6 Resolution Normal 600 x 600 dpi Maximum 1200 x 1200 dpi Toner save mode Supported Memory 16 MB Duplex Not Supported 2 Specifications No additional notes ...

Page 20: ... 20 Slide 20 Scanning Specifications Scan full color method CCD Resolution Optical 600 x 1200 dpi Enhanced 4800 x 4800 dpi Scan area Recommended scan width 208 mm Maximum scan width 216 mm Scan to supported E mail Image OCR Fax Web 2 Specifications No additional notes ...

Page 21: ...cifications Copy black and white resolution Text 600 x 300 dpi Text Photo 600 x 300 dpi Photo 600 x 600 dpi First copy time Standby 10 seconds Platen 15 seconds ADF Energy saver 50 seconds Resolution Scan 600 x 300 dpi 600 x 600 dpi Print 600 x 600 dpi 2 Specifications No additional notes ...

Page 22: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 22 Slide 22 3 Installation 3 Installation No additional notes ...

Page 23: ... installs this machine This means that there is no installation procedure in the Service Manual However you should also know how to do a full machine installation in case you are required to do so in the field Use the Operating Instructions to install the machine 3 Installation No additional notes ...

Page 24: ...hem Selecting a location Assist the customer in selecting a suitable area to put the machine Make sure the customer understands the machine requires certain clearance Explain to the customer about the dangers of direct sunlight cool air etc 3 Installation More on Before you Start You may have to install the machine this time However if the customer is satisfied with this machine they may order a s...

Page 25: ...nge the paper size in the tray Connect the machine Switch the machine on 3 Installation More on Installation Show the customer the following How to shake the toner cartridge before it gets installed to the machine The correct procedure to load paper to the machine as well as how to change the tray size This can prevent paper jams in the future How to connect the machine The customer may want to mo...

Page 26: ...s support a multi lingual environment Quebec parts of Europe etc Set the machine ID Some countries require this by law How to enter characters with the keypad This is important because if the user doesn t understand how to enter information into the machine then they won t be able to take advantage of the many features Set the date and time The user may need to do this again if they move the machi...

Page 27: ...e following Install the machine software Repair the software Remove the software Use the printer utilities 3 Installation More on Printer Software Make sure to examine the system requirements before you install the system software Do the repair remove software procedures as often as you feel necessary ...

Page 28: ...Centre www get u wice com 28 Slide 28 Scanner Software Install Twain driver When connected to parallel port or USB Install the network twain driver ScanClair When connected to network Install the scanner software SmarThru4 No additional notes ...

Page 29: ...chnical Training Centre www get u wice com 29 Slide 29 Last Step Do a couple of print jobs to make sure the machine works correctly Try and use various paper sizes and print media if possible 3 Installation No additional notes ...

Page 30: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 30 Slide 30 4 Machine Operation 4 Machine Operation No additional notes ...

Page 31: ...entre www get u wice com 31 Slide 31 Overview This chapter is divided into 2 sub chapters to show you how to use the machine from a service point of view and from a user point of view 4 1 Service 4 2 User 4 Machine Operation No additional notes ...

Page 32: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 32 Slide 32 4 1 Service 4 1 Machine Operation Service No additional notes ...

Page 33: ... Technical Training Centre www get u wice com 33 Slide 33 Tech Mode Tech mode lets you check the machine and do various tests to solve problems Practice going into Tech Mode 4 1 Machine Operation Service No additional notes ...

Page 34: ... wice com 34 Slide 34 What Can I Do in Tech Mode Tech Mode lets you do the following Data Set up Machine Tests Machine Reports Clear All Memory Shading Test Practice doing some of the above 4 1 Machine Operation Service Service Manual Sections 5 1 2 to 5 1 4 ...

Page 35: ...ocedures you can use to upgrade the machine firmware Using Print Setting Utility Machine connected to PC through parallel or USB cable Using Web Image Monitor Machine connected to PC through network Upgrade the machine firmware Practice both modes 4 1 Machine Operation Service Service Manual Section 5 3 1 ...

Page 36: ...rocedure The machine will not operate if the update procedure did not work correctly At this time do the following Set the power off and then on Do the steps in the firmware download procedure again The machine will start the upgrade procedure again 4 1 Machine Operation Service No additional notes ...

Page 37: ...ngine It tests the condition of each device and shows the result of the test on the LCD Go into Engine Test Mode Press Menu 1 9 3 1 in sequence The LCD shows TECH Then the machine goes into service tech mode Press Menu 1 9 3 1 in sequence to go back to user mode The machine operates normally in Engine Test Mode 4 1 Machine Operation Service No additional notes ...

Page 38: ...e Test Mode Diagnostics Status Print When this function is enabled a group of parameters are printed at the bottom of each page This shows the print engine condition This setting stays on when you get out of Engine Mode so make sure to disable it 4 1 Machine Operation Service Service Manual Section 5 4 ...

Page 39: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 39 Slide 39 4 2 User 4 2 Machine Operation User No additional notes ...

Page 40: ...structions Section 3 More on Printer Handling This section is important for the user Go over the following with the user if possible Some customers may want to print on various print media Go over the supported print media with the customer Show the user how to correctly load paper into the paper tray unit This can avoid paper jams The machine can print outputs to different output locations Show t...

Page 41: ...nting multiple pages Printing posters Fitting documents to selected paper sizes Reducing Enlarging documents Using watermarks Using overlays 4 2 Machine Operation User Operating Instructions Section 4 More on Printer This material on this slide will depend on the user Customer who require more advanced printing applications will be interested in this information ...

Page 42: ...the paper tray Preparing a document Making copies Setting copy options Using special copy features Changing default settings 4 2 Machine Operation User Operating Instructions Section 5 More on Copying This material on this slide will depend on the user Customers who require more advanced copying applications will be interested in this information ...

Page 43: ...lowing Scan from control panel to an application Scan using SmartThru Twain driver USB Flash Drive Network scan 4 2 Machine Operation User Operating Instructions Section 6 More on Scanning This material will be useful for users who want to scan and turn pictures and text into digital files on the computer ...

Page 44: ...ide 44 Faxing Practice the following Sending a fax Receiving a fax Automatic dialing More fax features 4 2 Machine Operation User Operating Instructions Section 7 More on Faxing Applications This material will be useful for users who want to use the machine as a fax machine ...

Page 45: ...sh drive Scanning to USB flash drive Managing USB flash drive Printing from USB flash drive Backing up USB flash drive 4 2 Machine Operation User Operating Instructions Section 10 More on Using USB Flash Drive Go over this information with the customers This will be very useful for customers who want to carry data from one location to another ...

Page 46: ... the following Setting up a locally shared machine Setting up a network connected machine 4 2 Machine Operation User Operating Instructions Appendix A More on Using the Machine on a Network This information will be important for customers who want to have the machine shared on a network Show the user how to set this up ...

Page 47: ...e com 47 Slide 47 Administrator Go over the following with the administrator if possible Basic network installation Printer driver installation Network installation Administration tools 4 2 Machine Operation User Operating Instructions Administrator Guide Section ...

Page 48: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 48 Slide 48 5 Engine 5 Engine No additional notes ...

Page 49: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 49 Slide 49 Machine Components Go to the machine and locate the components 5 Engine Service Manual Section 6 1 1 and 6 1 2 ...

Page 50: ... 50 System Layout The following parts of the machine all do independent operations Main Control Operation Panel Scanner Line Interface Power Supply The controller is composed of 2 CPUs and 1 board The scanner is composed of the ADF and platen cover 5 Engine No additional notes ...

Page 51: ... The paper tray unit and the manual by pass unit automatically feed paper to the machine A friction pad separates the paper and makes sure that paper is fed one sheet at a time A sensor checks when the paper tray is empty There is no paper near end sensor in this machine 5 Engine No additional notes ...

Page 52: ...veloping voltage and the transfer voltage are controlled by PWM Pulse Width Modulation Each output voltage is changeable according to the PWM duty cycle The transfer voltage used when the paper passes the transfer roller is decided by environment recognition The resistance value of the transfer roller changes due to the surrounding environment in the room or within the machine This change in resis...

Page 53: ... Drive Unit The drive assembly is a gear driven power unit The main motor supplies power to the following Paper feed unit Fusing unit Toner cartridge Software drives the main motor and controls the motor acceleration motor speed and motor deceleration 5 Engine No additional notes ...

Page 54: ...d protection device Software cuts off when the machine overheats 220 C 3rd protection device Thermostat cuts off mains power to the fusing lamp 160 C 5 Engine More on the Fusing Unit The temperature of the heat roller s surface is measured with a thermistor The AC power is controlled by comparing the target temperature to the value from the thermistor An error shows if the value from the thermisto...

Page 55: ... 160 C Thermistor The thermistor detects the surface temperature of the hot roller This information goes to the main processor to regulate the temperature of the hot roller Hot Roller The fusing lamp heats the surface of the hot roller Toner gets melted and stays on the surface of the paper when the paper passes between the hot roller and pressure roller Pressure Roller The pressure roller is moun...

Page 56: ...eat error Standby The temperature stays lower than 100 C for more than 25 seconds Printing The temperature stays lower than 145 C for more than 5 seconds for 2 consecutive pages The temperature stays 40 C lower than the fixed fusing temperature for more than 4seconds for 3 consecutive pages Overheat error The temperature stays higher than 220 C for more than 3 seconds 5 Engine No additional notes ...

Page 57: ... 57 Scanning Unit The image gets read using a photosensitive sensor The scanning unit consists of the following parts CCD module Connection board ADF board AFE Analog Front End Image Processor located in CPU Platen glass and ADF mechanism 5 Engine Service Manual Section 6 2 5 ...

Page 58: ...the Laser Scanning Unit The laser scanning unit converts the video data received from the computer into an electrostatic latent image on the surface of the OPC drum This is achieved by controlling the laser beam and exposing the surface of the OPC drum to the laser light The polygon mirror reflects the laser light onto the OPC Each side of the mirror is one scan line The OPC drum turns as the pape...

Page 59: ...t consists of the OPC drum and charging roller The toner cartridge unit consists of the toner supply roller developing roller and doctor blade There is no toner near end sensor in the machine But the machine has a toner remaining amount sensor A cleaning blade is used to collect used toner Developing method Non magnetic 1 element contacting method Toner Non magnetic 1 element shatter type toner To...

Page 60: ...dge is installed in the machine the machine automatically detects by the ID chip that the cartridge is brand new Then the machine resets the total dot counter TOTAL TONER COUNT and CRU print counter Cru Prints and increments the counter for counting the number of CRU replaced Replaced Toner Counts In the case when the Replaced Toner Counts is 0 the CRU currently installed is regarded as a starter ...

Page 61: ...ts 5 of test chart Starter cartridge Approx 4 750 000 000 dots will be added Supply cartridge Approx 7 500 000 000 dots will be added You can check the total dot counts from the current cartridge in the System Data List in TECH mode 5 Engine More on Toner End Detection When the total number of dots gets to a pre programmed figure as for toner near end the machine shows TONER LOW After another peri...

Page 62: ...Training Centre www get u wice com 62 Slide 62 Main PBA The engine board and controller board are both on a single PBA and consist of the following parts CPU Printer scanner Line control functions 5 Engine Service manual Section 6 3 1 ...

Page 63: ...om 63 Slide 63 Sensors and Circuits The machine has the following sensors Paper empty sensor By pass tray sensor Paper feed sensor Paper exit sensor Cover open sensor The machine has the following circuits DC Fan Solenoid Motor 5 Engine Service Manual Section 6 3 7 ...

Page 64: ...either 110V or 220V DC power to the system and outputs 5V 12V and 24V supplies to the main and other PBAs The HVPS creates the high voltage of THV MHV Supply Dev and supplies it to the toner cartridge The CPU modifies some of these voltage settings to provide the ideal voltages to create the image The HVPS part uses the 24V and outputs the high voltage for THV MHV BIAS Outputted high voltage is su...

Page 65: ...5 Fusing Unit AC Power Control The fusing lamp is heated with AC power and is controlled by a triac THY1 On Off control is achieved when the gate of the triac is turned on off by a phototriac PC1 The Phototriac also acts as an isolating part 5 Engine Service Manual Section 6 4 3 ...

Page 66: ...des power to the USB connector This enables the USB memory drive to use the following functions Direct printing Scan to USB functions Fax Modem Group3 facsimile modem LIU PBA The LIU board is the line interface unit and consists of the following Tel_line Interface circuit Telephone circuit 5 Engine No additional notes ...

Page 67: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 67 Slide 67 6 Maintenance 6 Maintenance No additional notes ...

Page 68: ...in the event that you are asked to do so in the field 6 Maintenance The main point of this chapter is to educate you on machine maintenance At the same time the information presented can also be passed along to the customer Try to give a demonstration to the customer when you are at the customer site if possible Teaching the customer essential maintenance procedures can save you a future visit to ...

Page 69: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 69 Slide 69 6 1 Service PM 6 1 Maintenance Service PM No additional notes ...

Page 70: ... Training Centre www get u wice com 70 Slide 70 Service PM Intervals Scanner ADF Rubber pad 20 K ADF Pick up Ass y 80 K Printer Transfer Roller 60 K Fusing Unit 80 K Pick up Ass y 150 K 6 1 Maintenance Service PM No additional notes ...

Page 71: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 71 Slide 71 6 2 User PM 6 2 Maintenance User PM No additional notes ...

Page 72: ...tre www get u wice com 72 Slide 72 Clearing the Memory This lets you clear information stored in the machines memory Make sure all fax jobs have been completed before you do this procedure 6 2 Maintenance User PM Operating Instructions Section 8 ...

Page 73: ...g the Printer The machine should be cleaned each time you replace the toner cartridge or if there are problems with print quality Do the following Clean the outside of the machine Clean the inside of the printer Clean the scan unit 6 2 Maintenance User PM Operating Instructions Section 8 ...

Page 74: ...ridge Important notes Keep the cartridge in the package until you are ready to use it Do not refill the toner cartridge Store toner cartridges in the same environment as the machine Do not expose the cartridge to light for more than a few minutes 6 2 Maintenance User PM No additional notes ...

Page 75: ...oner can temporarily solve this 6 2 Maintenance User PM Operating Instructions Section 8 More on Redistributing Toner Redistributing the toner is not a permanent solution Let the user know that this could temporarily solve the problem and that they should replace the toner cartridge as soon as possible Replace the toner cartridge if the above procedure does not solve the problem ...

Page 76: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 76 Slide 76 Replacing the Toner Cartridge Replace the toner cartridge 6 2 Maintenance User PM Operating Instructions Section 8 ...

Page 77: ...e telephone number must be pre programmed by a service engineer 6 2 Maintenance User PM Practice the procedure Press Menu on the control panel until Maintenance shows on the top line of the display The first available menu item Clean Drum shows on the bottom line Press the scroll button or to show Notify Toner on the bottom line Then press Enter Press the scroll button to change the setting Select...

Page 78: ...eaning the Drum Clean the OPC drum if streaks or spots show on the printout using the Maintenance menu You can also enable Auto Cleaning The drum will automatically be cleaned every 500 pages Use it when inferior paper is used 6 2 Maintenance User PM Operating Instructions Section 8 ...

Page 79: ...et u wice com 79 Slide 79 Set E mail Notification This features lets you know the machine status via E mail You must enter some information to the Web Image Monitor before you can use this function 6 2 Maintenance User PM Operating Instructions Section 8 ...

Page 80: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 80 Slide 80 7 Replacements and Adjustments 7 Replacements and Adjustments No additional notes ...

Page 81: ...tions in Section 3 1 of the Service Manual before you do the replacement procedures Otherwise you can damage the machine Work through all the assignments in the order that they are presented in the training module The procedure to reassemble the fusing unit is complicated Full details will be provided for this procedure 7 Replacements and Adjustments No additional notes ...

Page 82: ...signment 1 Do the replacement procedures for the following parts Covers Scanner Assembly ADF Motor Assembly Operation Panel Middle Cover and Exit Roller Control Shield Assembly Engine Shield Assembly and Exit Board SMPS and LIU 7 Replacements and Adjustments Service Manual Section 3 2 to 3 9 ...

Page 83: ...t is the position of the 4 stripper pawls The stripper pawls must be put back to their original position when you reassemble the fusing unit The machine will still work if the stripper pawls are not put back in their correct positions However the print quality will be severely affected There is a procedure to do this 1 Remove the stripper pawls from the stripper pawl slots 2 Put the top part of th...

Page 84: ...correct position Note how the stripper pawls red circles and stripper pawl heads red arrows are not sitting in their correct position 7 Replacements and Adjustments More on Incorrect Position Compare this slide to the previous slide and note the positions of the stripper pawls and the stripper pawl heads The difference should be obvious ...

Page 85: ...lide 85 Practical Assignment 2 This assignment will cover the fusing unit only Do the replacement procedures for the following parts Fusing unit assembly Thermostat Fusing lamp Stripper pawls Thermistor 7 Replacements and Adjustments Service Manual Section 3 10 1 to 3 10 5 ...

Page 86: ...al Assignment 3 Do the replacement procedures for the following parts Fan LSU CRUM Board Drive Assembly Cover Mid Front Transfer Assembly Feed Assembly Pick up Assembly and Solenoid By pass Paper Feed Unit Pick up Rollers 7 Replacements and Adjustments Service Manual Section 3 11 to 3 18 ...

Page 87: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 87 Slide 87 8 Troubleshooting Paper Tray S t d P Si No additional notes ...

Page 88: ...ubleshoot this machine in case you are asked to do so in the future 8 Troubleshooting Paper jams will be the most common problem users will face with this machine For this reason you will study paper jam conditions in detail Make sure you do the practical assignments for troubleshooting paper jam conditions This will let you train the user how to remove paper jams when you are at the customer site...

Page 89: ...ww get u wice com 89 Slide 89 30She ets Engine Part PTL PR CR DR SR TR FR OPC L S U Fuser Toner Cartridge 1 2 3 4 5 6 8 7 Paper Path Overview The machine has the following two paper paths Engine part Scanner part 8 Troubleshooting No additional notes ...

Page 90: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 90 Slide 90 Copy Scan Document Path This shows the paper path in the scanning unit 8 Troubleshooting Service Manual Section 4 1 1 ...

Page 91: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 91 Slide 91 Engine Document Path This shows the paper path in the engine unit 8 Troubleshooting Service Manual Section 4 1 1 ...

Page 92: ...y is loaded incorrectly or overfilled The tray has been pulled out during a print job The front cover has been opened during a print job Incorrect paper type was used The machine has the following paper jam conditions Jam0 Paper feed area Jam1 Fusing unit Toner cartridge area Jam2 Paper exit area By pass Jam By pass tray 8 Troubleshooting No additional notes ...

Page 93: ...mis feed ADF Exit mis feed ADF Roller mis feed 8 Troubleshooting More on ADF Jams Technically you will be able to do the practical assignment shown on the slide as there will not be any paper jammed in the machine For this reason you should go to the area of the machine in question and simulate a jam condition The most important thing to remember is the procedure to clear the paper jam as well as ...

Page 94: ...ing Centre www get u wice com 94 Slide 94 Jam0 Paper Feed Area Jam 0 occurs if the paper feed sensor blue circle is not operated within a certain time P T L F e e d S e n s o r M PS e n s o r 8 Troubleshooting Service Manual Section 4 2 2 ...

Page 95: ...ww get u wice com 95 Slide 95 Jam1 Fusing Toner Cartridge Area Jam 1 occurs if the paper feed sensor blue circle is not operated within a certain time P T L EXIT Sensor F e e d S e n s o r M PS e n s o r 8 Troubleshooting Service Manual Section 4 2 3 ...

Page 96: ...aper Exit Area Jam 2 occurs if the trailing edge of the paper does not pass the exit sensor blue circle within a certain time after the leading edge of the paper activates the exit sensor P T L EXIT Sensor F e e d S e n s o r M PS e n s o r 8 Troubleshooting Service Manual Section 4 2 4 ...

Page 97: ...e B V Technical Training Centre www get u wice com 97 Slide 97 By pass Tray Jam This jam occurs in the by pass tray P T L FR EXIT Sensor F e e d S e n s o r M PS e n s o r 8 Troubleshooting Service Manual Section 4 2 5 ...

Page 98: ...s to help you solve all kinds of problems with Paper Feed Section 4 3 Machine malfunction Section 4 4 Print Quality Section 4 5 Fax Phone Section 4 6 Copy Section 4 7 Scanning Section 4 8 Error messages Section 4 9 Toner Cartridge Section 4 10 Software Section 4 11 Network Section 4 12 8 Troubleshooting No additional notes ...

Page 99: ...oting User The user can do many of the troubleshooting procedures for this machine Open the troubleshooting section of the Operating Instructions and go over the basic troubleshooting techniques with the user This can save you a future visit to the site 8 Troubleshooting No additional notes ...

Page 100: ...B273 Ricoh Europe B V Technical Training Centre www get u wice com 100 Slide 100 FX200 B273 END No additional notes ...

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