RHEEM SOLAR WATER HEATER WARRANTY
- AUSTRALIA ONLY -
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WARRANTY CONDITIONS
1.
This warranty is applicable only to water heaters
manufactured from 1
st
August 2002.
2.
The water heater must be installed in accordance with
the Rheem water heater installation instructions,
supplied with the water heater, and in accordance with
all relevant statutory and local requirements of the
State in which the water heater is installed.
3.
Where a failed component or water heater is replaced
under warranty, the balance of the original warranty
period will remain effective. The replaced part or water
heater does not carry a new warranty.
4.
Where the water heater is installed outside the
boundaries of a metropolitan area as defined by
Rheem or further than 25 km from a regional Rheem
branch office, or an Accredited Service Agent, the cost
of transport, insurance and travelling costs between
the nearest Rheem Accredited Service Agent’s
premises and the installed site shall be the owner’s
responsibility.
5.
The warranty only applies to the water heater and
original or genuine (company) component replacement
parts and therefore does not cover any plumbing or
electrical parts supplied by the installer and not an
integral part of the water heater, e.g. pressure limiting
valve; isolation valves; non-return valves; electrical
switches; pumps or fuse.
6.
The water heater must be sized to supply the hot water
demand in accordance with the guidelines in the
Rheem water heater literature.
WARRANTY EXCLUSIONS
1.
REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER HEATER
WARRANTY, HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER WARRANTY TO
BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS.
(a)
Accidental damage to the water heater or any
component, including: Acts of God; failure due to
misuse; incorrect installation; attempts to repair the
water heater other than by a Rheem Accredited
Service Agent or the Rheem Service Department.
(b)
Where it is found there is nothing wrong with the water
heater; where the complaint is related to excessive
discharge from the temperature and / or pressure relief
valve due to high water pressure; where there is no
flow of hot water due to faulty plumbing; where water
leaks are related to plumbing and not the water heater
or water heater components; where there is a failure of
gas, electricity or water supplies; where the supply of
gas, electricity or water does not comply with relevant
codes or acts.
(c)
Where the water heater or water heater component
has failed directly or indirectly as a result of: excessive
water pressure; excessive temperature and
/
or
thermal input; corrosive atmosphere; ice formation in
the water ways of a water heater system without a
freeze protection system; ice formation in the water
ways of a solar Hiline water heater system installed at
an altitude more than 600 metres above sea level;
ice
formation in the water ways of a solar Loline water
heater system installed at an altitude more than
800 metres above sea level; ice formation in the water
ways of a water heater system with a freeze protection
system where the electricity supply has been switched
off or has failed; ice formation in the water ways of a
solar water heater system where the system has not
been installed in accordance with the Rheem water
heater installation instructions.
(d)
Where the water heater is located in a position that
does not comply with the Rheem water heater
installation instructions or relevant statutory
requirements, causing the need for major dismantling
or removal of cupboards, doors or walls, or use of
special equipment to bring the water heater to floor
level or to a serviceable position.
(e)
Repairs to the water heater due to scale formation in
the waterways when the water heater has been
connected to a harmful water supply as outlined in the
Owner’s Guide and Installation Instructions booklet.
(f)
Breakage of collector glass for any reason including
hail damage. (We suggest that the collector glass be
covered by your home insurance policy).
2.
SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY AND
ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER
HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR OTHER
MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF FAILURE.
