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Application Media Server (AMS)

Hardware Setup Guide 

Doc Version 2.3

RGB Networks, Inc. 

390 West Java Drive 

Sunnyvale, CA 94089

Support Tel: 877-RGB-NETW

Fax: (408) 701-2710 

www.rgbnetworks.com

Summary of Contents for AMS

Page 1: ...Application Media Server AMS Hardware Setup Guide Doc Version 2 3 RGB Networks Inc 390 West Java Drive Sunnyvale CA 94089 Support Tel 877 RGB NETW Fax 408 701 2710 www rgbnetworks com ...

Page 2: ...ppropriate solution for your situation by contacting RGB Networks Trademarks RGB Networks Application Media Server AMS TransAct Encoder Transcoder TransAct Commander TransAct Packager and RGB Director are trademarks of RGB Networks Inc All other company brand and product names are trademarks or registered trademarks of their respective holders The products described are covered by one or more U S ...

Page 3: ...ansfer fee RGB reserves all rights not expressly granted to you in this Agreement The Software is protected by copyright and other intellectual property laws and treaties RGB or its suppliers own the title copyright and other intellectual property rights in the Software The Software is licensed not sold This Agreement does not grant you any rights to trademarks or service marks of RGB RGB and the ...

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Page 5: ... the AMS 17 Overview 17 Installing the Sliding Rack Rails Mounting the AMS 17 Connecting the Cables to the AMS Appliance 21 Connecting to AMS for Console Access 22 Installing the RGB Locking Bezel 24 Turning the AMS Appliance On or Off 24 Performing Initial Configuration for the AMS Appliance 25 Configure a Static IP and Network Parameters 25 DHCP Method 25 Completing AMS Configuration 26 Logging ...

Page 6: ...Table of Contents 6 AMS Hardware Setup Guide Doc Version 2 3 ...

Page 7: ...installation and initial configuration for the AMS Document Organization This guide is organized as follows Chapter 1 Introduction this chapter describes the contents and conventions used in the AMS Hardware Setup Guide Chapter 2 Installing AMS describes the tools precautions and steps necessary to install the system in the network including initial configuration parameters Chapter 3 LCD Screen Tr...

Page 8: ...dditional Documentation Resources on page 33 and have been reprinted with permission from Dell Table 1 Document Conventions When you see It means Notes are indicated by the icon shown at left and point out information that may not be part of the text but provide tips and other helpful advice Cautions are indicated by the icon on the left and let you know that an action may have undesirable consequ...

Page 9: ... page 26 Package Contents The AMS appliance consists of the components listed below Completely unpack all of the contents from the box inspect each item for damage and ensure that you have all of these components Dell R620 PowerEdge 1RU server the AMS One set of two 2 sliding rack rails tool less assembly Two 2 power supply cords RGB AMS locking bezel For TransAct applications documentation on CD1...

Page 10: ...um MTBF and minimal ongoing maintenance RGB uses the Dell PowerEdge R620 rack server as its AMS hardware platform This section describes the server s hardware components and functionality Hardware Components The AMS on the r620 platform contains the following basic hardware components3 Redundant power supplies hot plug 8 Hard drives hot plug Redundant fans hot plug 292 GB or 500 GB hard disk space...

Page 11: ...B devices to the system The ports are USB 2 0 compliant 4 Optical DVD drive One SATA DVD ROM drive or DVD RW drive 5 vFlash media card slot Allows you to insert a vFlash media card 6 LCD menu buttons Allows you to navigate the control panel LCD menu Left button Moves the cursor back in one step increments Select button Selects the menu item highlighted by cursor Right button Moves the cursor forwa...

Page 12: ...scription 1 1 2 3 4 iDRAC 1 2 750W 750W 9 1 1 2 3 4 iDRAC 1 2 750W 750W 2 1 3 4 5 6 7 8 Packager Transcoder Commander RGB Director Encoder Transcoder with SDI card eth0 eth2 eth3 eth1 eth0 eth2 eth3 eth1 Table 3 AMS Rear Panel Item Indicator Button or Connector Icon Description 1 System identification buttona The identification buttons on the front and back panels can be used to locate a particula...

Page 13: ... eth3 7 Power supply PSU1 AC 750 W 8 Power supply PSU2 AC 750 W 9 Serial Digital Interface SDI PCI expansion ports 9 SDI Card is only available for the Encoder Transcoder TransAct Encoder Transcoder SDI card Allows you to connect raw video and audio input feeds for encoding to the Encoder Transcoder 9 mini BNC connectors are installed on the card as follows from right to left Reference In This por...

Page 14: ...ection Install only in accordance with national and local wiring regulations To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables FCC Class A Warning Warning Equipment modification w...

Page 15: ... ensure that the equipment rack complies with the following guidelines The width of the rack measured between the two front mounting strips or rails must be 18 99 inches 482 4 mm The depth of the rack measured from the rack mounting ears to any obstruction such as a rear rack door or wall must be at least 29 73 inches 700 5 mm The rack must have sufficient vertical clearance to insert the chassis ...

Page 16: ...ycling of waste electrical and electronic equipment WEEE Table 4 Operating and Storage guidelines Item Specification POWER Wattage 495 W 750 W or 1100 W Voltage 100 240 V AC autoranging 50 60 Hz Coin cell battery 3 V CR2032 Lithium coin cell Current 10 A 5 A X 2 with 750 W AC power supply unit ENVIRONMENTAL Temperature ambient operating 50 F 10 C to 95 F 35 C Temperature ambient non operating and ...

Page 17: ... network switch RGB recommends using a gigabit ethernet switch for optimal performance 4 Connecting to AMS for Console Access for initial setup of networking parameters After this initial configuration further administration is performed through the GUI Management Console 5 Installing the RGB Locking Bezel Installing the Sliding Rack Rails Mounting the AMS The AMS comes with one set of two 2 slidi...

Page 18: ... into place Repeat these steps to position and seat the front end piece on the vertical rack flange 3 To remove the rails pull the latch release button on the end piece midpoint and unseat each rail 4 3 Installing and Removing Tooled Rails Threaded Hole Racks Remove the pins from the front and rear mounting brackets using a flat tipped screwdriver 1 Pull and rotate the rail latch subassemblies to ...

Page 19: ...tandoffs are seated in the J slots 3 Push the system inward until the lock levers click into place Press the slide release lock buttons on both rails and slide the system into the rack 4 5 Removing the System From the Rack Locate the lock levers on the sides of the inner rails 1 Unlock each lever by rotating it up to its release position 2 Grasp the sides of the system firmly and pull it forward u...

Page 20: ...ment in the rack or for other unstable environments locate the hard mount screw under each latch and tighten each screw with a 2 Phillips screwdriver 3 7 Routing the Cables NOTE If you did not order the optional CMA use the two hook and loop straps provided in the rail kit to route the cables at the back of your system Locate the outer CMA brackets on the interior sides of both rack flanges 1 Bund...

Page 21: ...el connections Connecting the Power Supply Line Cords 1 Plug the two 2 power supply line cords provided with your AMS appliance to the power supply modules located on the rear panel of the appliance There are two power supply modules in the AMS appliance Figure 5 Connect power cords 2 Bend the system power cable s as shown below in Figure 6 and attach to the cable strap Figure 6 Attach cable strap...

Page 22: ... Encoder Transcoder application with optional SDI encoding inte gration connect up to four 4 of the provided BNC Female to DIN 1 0 2 3 RG 59 SDI cables Figure 8 SDI Input connections Connecting to AMS for Console Access Connecting to the AMS console via a keyboard and monitor or a terminal emulation program provides the following benefits Enables local access to the AMS application software when a...

Page 23: ... Connect with a serial cable To connect a USB keyboard and VGA monitor to the AMS use the VGA and USB ports on the back of the AMS appliance as shown in Figure 9 To connect a serial cable to the AMS connect a null modem serial cable from a computer to the serial port on the AMS rear panel See Figure 9 On the computer open a terminal emulation program such as Hyperterminal or Putty and use the foll...

Page 24: ...ur shipment The locking bezel provides security against unauthorized access to the AMS such as hard drive removal 1 Follow the diagram below to insert and lock the bezel Figure 10 Locking bezel Turning the AMS Appliance On or Off To turn the AMS appliance on or off press the Power Sleep button located on the control panel on the front of the chassis Figure 11 Press the Power Sleep button on the AM...

Page 25: ...network mask gate way Gateway IP iface 0 For example this command sets the static IP netmask and gateway on Interface 0 admin system ip address static 10 10 10 221 mask 255 255 255 0 gateway 10 10 10 1 iface 0 Note When this command is issued the IP address change is stored and will take effect when you execute the ip restart command or reboot the AMS Once you reboot the AMS you will need to login...

Page 26: ...m configuration is performed through the TransAct WebGUI Management Console an example of which is shown in Figure 12 To log in to a TransAct application device proceed as follows 1 Point your Web browser to the AMS IP address as defined in Configure a Static IP and Network Parameters on page 25 Figure 12 shows an example of a TransAct Packager GUI Management Console login window Figure 12 AMS app...

Page 27: ...ser an example of which is shown in Figure 13 To log in to an RGB Director system proceed as follows 1 Use a Firefox browser to point to the RGB Director IP address as defined in Configure a Static IP and Network Parameters on page 25 Figure 13 shows an example of an RGB Director HTML GUI login window Figure 13 RGB Director Login window 2 Enter the default administrative Username admin 3 Enter the...

Page 28: ...2 Click the Devices tab and navigate to the following menu Devices Network 3 Click the box to expand the Director_ip address container and click through to the Interfaces container expansion Set Mode IP and Netmask 4 In the eth0 entry select or confirm the Mode field is set to Static 5 Enter the same IP and Netmask addresses that you entered via the CLI in step 5 on page 25 6 Click the Apply butto...

Page 29: ...field 13 Click Apply This figure shows the Host Name and Restart settings in the Devices Hardware menu Restart Director Services 14 In the same window select the Restart option to restart Director s services and effect all IP parameter changes immediately IP address Netmask Default Gateway and Host Name 15 Click Apply Once you have configured Director s IP address and host name parameters you may ...

Page 30: ...Installing AMS 30 AMS Hardware Setup Guide Version 2 3 ...

Page 31: ...creen on the front panel of the AMS displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system is in standby mode the LCD backlight turns off after five minutes of inactivity if there are no error messages Below is a description of the navigation buttons and their usage page 11 LCD menu...

Page 32: ...n Connecting to AMS for Console Access on page 22 Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL This is useful when trying to match an LCD message with an SEL entry Select Simple to display LCD error messages in a simplified user friendly description See System Error Messages for a list of messages in this format Set home Select the def...

Page 33: ...port Manuals us en 19 product poweredge r620 Power Displays the power output of the system in BTU hr or Watts The display format can be configured in the Set home submenu of the Setup menu Temperature Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu Table 6 AMS LCD View Menu Option Description Table 7 Con...

Page 34: ...LCD Screen Troubleshooting 34 AMS Hardware Setup Guide Doc Version 2 3 ...

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