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EN
Limited Warranty
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser
that the product purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i)
cosmetic damage, (ii) damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or due to improper
use, installation, operation or maintenance, (iii) modification of
or to any part of the Product, (iv) attempted service by anyone
other than a Horizon Hobby authorized service center, (v)
Product not purchased from an authorized Horizon dealer, (vi)
Product not compliant with applicable technical regulations, or
(vii) use that violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined by Horizon to
be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability. If you
as the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to
return the Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal
rights, and you may also have other rights which vary from
state to state. Horizon reserves the right to change or modify
this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup or
use of the Product has been started, you must contact your
local distributor or Horizon directly. This will enable Horizon to
better answer your questions and service you in the event that
you may need any assistance. For questions or assistance,
please visit our website at www.horizonhobby.com, submit a
Product Support Inquiry, or call the toll free telephone number
referenced in the Warranty and Service Contact Information
section to speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that
original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for
lost or damaged parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted at our facility. An
Online Service Request is available at http://www.horizonhobby.
com/content/service-center_render-service-center. If you
do not have internet access, please contact Horizon Product
Support to obtain a RMA number along with instructions for
submitting your product for service. When calling Horizon, you
will be asked to provide your complete name, street address,
email address and phone number where you can be reached
during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items,
and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be
sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.
NOTICE:
Do not ship Li-Po batteries to Horizon. If you have
any issue with a Li-Po battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date.
Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost.
By
submitting the item for service you are agreeing to payment of
the service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will
be billed a minimum of ½ hour of labor. In addition you will
be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon’s Terms and Conditions
found on our website http://www.horizonhobby.com/content/
service-center_render-service-center.
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership. If
received, a non-compliant Product will not be serviced.
Further, the sender will be responsible for arranging
return shipment of the un-serviced Product, through
a carrier of the sender’s choice and at the sender’s
expense. Horizon will hold non-compliant Product for a
period of 60 days from notification, after which it will
be discarded.
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