Response Electronics Ltd.
Roman House, Lysons Avenue, Ash Vale, Surrey GU12 5QF
Email:
Web:
www.ResponseElectronics.com
Technical Support Helpline:
0845 373 1353
(Local Call Rate - lines open 09.00 to 17.00 Monday to Friday)
SAP E Ed.1
Guarantee
The product is guaranteed for one year from the date of purchase against faulty materials and workmanship. No
liability can be accepted for any problems caused by fair wear and tear, buyer’s negligence, improper fitting or use,
wilful or accidental damage, or any consequential loss or damage howsoever caused. This guarantee does not affect
your statutory rights and is valid for UK and EIRE only.
If you believe the product to be faulty or in the unlikely event of the product developing a fault during the warranty
period, then please contact our Technical Support Team (contact details shown below) for product assistance.
Product repair or replacement will be offered for faulty products only with our prior agreement. Should you need to
return a product then:
1. Contact the Help Line on the number below to obtain a Return Authorisation Number
2. Adequately package your product to prevent damage in transit and include the following:
a. A copy of your original invoice/receipt
b. A covering letter giving your full contact details, including email address (if applicable)
c. A description of the fault or problem
