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11.1 Using ReSound Smart hearing aids with iPhone, iPad, and iPod touch (optional)

ReSound LiNX Quattro is Made for iPhone, and allows for direct communication and control with an 

iPhone, iPad, or iPod touch. 

i

 

NOTE:

 For assistance with pairing and using these products with your ReSound hearing aids,  

 

please contact your hearing care professional or visit our support site at www.resound.com. 

12 Intended use of smartphone apps

12.1 Using ReSound LiNX Quattro with smartphone apps (optional)

•  Do not disable app notifications.

•  Install updates to keep the app working correctly.

•  Only use the app with hearing aids from ReSound. ReSound takes no responsibility if the app is 

used with other hearing aids.

•  If you want a printed version of the smartphone app user guide, please go to our website at www.

resound.com or consult customer support.

i

 

NOTE: 

For assistance with pairing and using these products with your ReSound hearing aids,  

 

please contact your hearing care professional or visit our support site at www.resound.com. 

 

NOTE:

 If you have a Bluetooth enabled smartphone, you are able to answer the telephone if  

 

you use ReSound’s Phone Clip +.

13  ReSound Assist (optional)

If you have signed up to use ReSound Assist, you can allow your hearing aids to be adjusted remotely 

without having to go to your hearing care professional: all you need is a smartphone with Internet ena-

bled. This allows you to experience unprecedented freedom and flexibility: 

1.  Request assistance remotely to adjust your hearing aids to be a better fit for you.

2.  Keep your hearing aids up to date with the latest software to ensure the best performance pos-

sible. 

i

 

NOTE:

  Your hearing aids shut down during the install and update process. 

 

NOTE:

 For optimum performance, make sure the hearing aids are connected to the ReSound  

 

Smart 3D app and placed close to the iPhone or Android smartphone before applying the    

 changes. 

 

NOTE:

 This service only works if your smartphone is connected to the Internet.

 

NOTE:

 Your hearing care professional will provide information regarding ReSound Assist, and  

 

how it works with the ReSound Smart 3D app.

14 Tinnitus Sound Generator module

Your ReSound hearing aid includes the Tinnitus Sound Generator (TSG) module, a tool for generating 

sounds to be used in tinnitus management programmes to relieve suffering from tinnitus. 

The TSG can generate sounds adjusted to the specific therapeutic needs and your personal preference as 

determined by your doctor, audiologist, or hearing care professional. 

Depending on the selected hearing aid programme and the environment you are in, you will sometimes 

hear the therapeutic sound resembling a continuous or fluctuating noise. 

Summary of Contents for Linx Quattro

Page 1: ...User guide Receiver In The Ear hearing aids rechargeable Hearing aid charger resound com ...

Page 2: ...aring aid type designations for models included in this user guide are LXR45 FCC ID X26LXR45 IC 6941C LXR45 Please see page 6 for a list of models referring to these types This device includes an RF transmitter which operates in the frequency band of 2 4 GHz 2 48 GHz Nominal RF output power transmitted is 0 82 dBm 1 Introduction Congratulations on the purchase of your new hearing aids ReSound s in...

Page 3: ...arn how to interpret amplification and increase the benefits you get from using ReSound hearing aids 4 Statement This device complies with part 15 of the FCC rules and ICES 003 of the ISED rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause unde sired op...

Page 4: ...lease refer to local country requirements for these areas In Canada these hearing aids are certified under the rules of ISED Japanese Radio Law and Japanese Telecommunications Business Law Compliance This device is granted pursuant to the Japanese Radio Law 電波法 and the Japanese telecommunications Busi ness Law 電気通信事業法 This device should not be modified otherwise the granted designation number will...

Page 5: ...Sound Smart hearing aids with smartphone apps optional 36 13 ReSound Assist optional 37 14 Tinnitus Sound Generator module 37 14 1 Indication for use of the TSG module 38 14 2 User instructions for TSG 38 14 2 1 Description of device 38 14 2 2 Explanation of how the device functions 38 14 2 3 The scientific concepts that form the basis for the device 40 14 2 4 TSG volume control 40 14 2 5 Using TS...

Page 6: ...ight indicator 8 Serial number and model 9 Tulip dome 10 Closed dome 11 RIE mould 12 Sports lock 13 Low Power LP receiver 14 Medium Power MP receiver 15 High Power HP receiver 16 Ultra Power UP receiver 6 2 Hearing aid charger 1 Hearing aid charging bay 2 Receiver bay 3 Hearing aid battery indicator 4 Left indicator blue 5 Right indicator red 6 Charger battery indicator 7 Charging cable 8 Charging...

Page 7: ...tting started Before use it is recommended to fully charge your hearing aids 7 1 How to charge your hearing aids Left Right indicator 1 Plug the supplied power adaptor into a power outlet and connect the charging cable to the hearing aid charger 2 Place both hearing aids in the charging bays Right hearing aid goes into the charging bay marked with a red dot Left hearing aid goes into the charging ...

Page 8: ...y level of the hearing aid with the lowest battery level The LEDs indicate the battery level for 10 seconds and then turn off However the hearing aids will continue to charge When charging Pulsating When fully charged On until removed 7 2 How to charge the charger 1 Plug the supplied power adaptor into a power outlet and connect the charging cable to the hearing aid charger 3 While charging the he...

Page 9: ...ve 10 33 charged 33 66 charged 66 100 charged 7 3 Turn on Turn off The hearing aids are automatically turned on when they are removed from the hearing aid charger They can also be turned on and off manually by pressing the push button 1 Turn on press button for 5 seconds 2 Turn off press button for 5 seconds i NOTE When the hearing aid turns on the LED lights up When the hearing aid turns off the ...

Page 10: ...your thumb and index finger 2 Gently pull to remove the receiver Slide and twist the earmould all the way into the ear canal Tuck the earmould behind the fold of skin above the ear canal Place the hearing aid firmly behind the ear 7 4 3 Insert earmould 1 Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal 2 Slide the earmould all the way into your ...

Page 11: ...n the concha i CAUTION Be careful not to bend the receiver wires when placing your hearing aids in the hearing aid charging bay i NOTE Sports locks may become stiff brittle or discoloured over time Contact your hearing care professional regarding replacement of your sports lock i NOTE The sports lock comes in three different sizes L low power M medium power and H high power See page 2 for receiver...

Page 12: ...ress will end streaming and start the programme you left 3 Press and hold for 5 seconds to turn your hearing aid ON or OFF 4 Press and hold for 9 seconds to enter flight mode For more details see Flight mode in section 8 3 When you turn the hearing aids off and then back on they always return to the default setting programme one and preset volume Your hearing care professional can configure your p...

Page 13: ...ry 15 minutes until there is no power left and they turn off 7 6 1 Low battery indicator when paired with wireless accessories The batteries drain faster when you use wireless functionalities like streaming from your smartphone or from your TV with our TV Streamer 2 As the battery level is reduced the different wireless functions stop working A short melody indicates that battery power is too low ...

Page 14: ...switch the telephone programme on when the receiver is close to your ear When you remove the receiver from your ear the hearing aids automatically return to the previous listening programme i NOTE Ask your hearing care professional to enable Phone Now as one of your programmes 8 1 1 Place the Phone Now magnet Follow these steps in order to place the Phone Now magnet properly i WARNING IF A MAGNET ...

Page 15: ...ional Follow these steps to turn on Flight mode 1 Turn the hearing aid off 2 Press the button for 9 seconds 3 The hearing aid responds with four times double flashes If you wear your hearing aids you will hear double dings etc for ten seconds Follow this step to deactivate Flight mode 1 Turn the hearing aids off and then on i NOTE Both hearing aids must be set in Flight mode even with synchronizat...

Page 16: ...ar canal It is important that the receiver and the dome earmould fit correctly in your ear If the receiver or the dome earmould irritate your ear in any way and prevent you from wearing your hearing aid please contact your hearing care professional You should never attempt to modify the shape of the receiver yourself The receiver and the dome RIE mould should be cleaned regularly 10 Daily maintena...

Page 17: ...iver changes Carrying box with eight wax guard tools Insert the replacement tip of the tool into the sound outlet Insert the removal tip of the tool into the used wax guard so that the shaft touches the rim of the wax guard Gently press the replacement tip straight into the sound outlet until the outer ring lies flush with the sound outlet Slowly pull the wax guard straight out Pull the tool strai...

Page 18: ...nge of seamlessly integrated wireless ac cessories This allows you to control and stream high quality stereo sound and speech directly to your hearing aids Please find the list of available wireless accessories below ReSound TV Streamer 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you ReSound Remote Control 2 a...

Page 19: ...hearing aids to be adjusted remotely without having to go to your hearing care professional all you need is a smartphone with Internet ena bled This allows you to experience unprecedented freedom and flexibility 1 Request assistance remotely to adjust your hearing aids to be a better fit for you 2 Keep your hearing aids up to date with the latest software to ensure the best performance pos sible i...

Page 20: ...the purpose of making it more pleasant The noise can then resemble for example breaking waves on a shore Modulation level and speed can also be configured to your likes and needs An additional feature can be enabled by your hearing care professional that allows you to select predefined sounds that simulate sounds from nature such as breaking waves or running water If you have two wireless hearing ...

Page 21: ...nd generator on the volume will have this optimal setting Therefore it might not be necessary to control the volume loudness manually However the volume control provides the ability to adjust the volume or amount of stimulus to the liking of the user The volume control is an optional feature in the TSG module used for adjusting the sound generator output level 14 2 5 Using TSG with smartphone apps...

Page 22: ...spective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to mask internal noises It is also used as an aid in hearing external noises and speech Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of ...

Page 23: ...teral hearing loss of sudden or recent onset within the previous 90 days 6 Audiometric air bone gap equal to or greater than 15 dB at 500 hertz Hz 1 000 Hz and 2 000 Hz 7 Visible evidence of significant cerumen accumulation or a foreign body in the ear canal 8 Pain or discomfort in the ear i CAUTION The maximum output of the sound generator falls into the range that can cause hearing loss accordin...

Page 24: ...onic devices may be affected In that case move the hearing aid away from the affected electronic device 2 For use of wireless functionality only use ReSound wireless accessories For further guidance please refer to the User Guide of the relevant wireless accessory 3 Only connect ReSound hearing aids to ReSound wireless accessories intended and qualified to be used with ReSound hearing aids 17 iPho...

Page 25: ...amaged and incorrectly reassembled charger can cause electric shock or fire when the product is subsequently used 3 Do not attempt to disassemble the charger as it may expose you to dangerous electric shock and cause the warranty to terminate 4 Avoid charging your product in extremely high or low temperatures and do not use the charger outdoors or in damp areas 5 Only recharge the hearing aid char...

Page 26: ... by a licensed physician preferably a physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otolo gists or otorhinolaryngologists The purpose of medical evaluation is to assure that all medically treat able conditions that may affect hearing are identified and treated bef...

Page 27: ...aring loss should be directed to an audiologist for evaluation and rehabilitation because hearing loss may cause problems in language development and the educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with hearing loss ...

Page 28: ...HFA 52 46 dB Maximum output 90 dB SPL input Max HFA 113 109 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 0 5 0 8 0 5 Equivalent input noise w o Noise reduction 21 dB SPL 1 3 Octave Equivalent input noise w o Noise reduction 1600 Hz 9 dB SPL Frequency range 100 9060 Hz Expected operating time 30 Hours Reference test gain 60 dB SPL input HFA 36 dB Full on gain 50 dB SPL input Max HFA 58 50...

Page 29: ...dB SPL input Max HFA 120 117 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 0 3 0 7 0 5 Equivalent input noise w o Noise reduction 22 dB SPL 1 3 Octave Equivalent input noise w o Noise reduction 1600 Hz 10 dB SPL Frequency range IEC 60118 0 2015 100 6750 Hz Expected operating time 30 Hours Reference test gain 60 dB SPL input HFA 47 dB Full on gain 50 dB SPL input Max HFA 75 65 dB Maximum o...

Page 30: ...eiver close to a hearing aid Move your hand away to create more space between the hearing aid and the object Is your ear full of wax Visit your physician No Sound Is the hearing aid on Switch it on Is the hearing aid charged Place the hearing aid in the charger for charging Is the hearing aid charger charged Plug the charger into a power outlet and connect the charger cable to the hearing aid char...

Page 31: ...ut Battery drains very quickly Did you leave your hearing aid switched on for long periods Switch off your hearing aid when you are not using them Is the hearing aid old Visit your hearing care professional Hearing aid is not charging Does the hearing aid sit correctly in the charger Reinsert the hearing aid in the charger Is the hearing aid charger charged Plug the charger into a power outlet and...

Page 32: ...ng overnight is considered normal use The batteries in the hearing aids and charger have no memory effect and can be recharged at any level of depletion Why do my hearing aids not turn on automatically although they have been in the charger for an ex tended period of time If you leave your hearing aids in the charger for more than 24 hours the charger will go into standby mode and turn off the pow...

Page 33: ... aids as this will invalidate the warranty 28 Temperature test transport and storage information ReSound hearing aids are subjected to various tests in temperature and damp heating cycling between 25 C 13 F and 70 C 158 F according to internal and industry standards During transport or storage the temperature should not exceed the limit values of 20 C 4 F to 45 C 113 F and relative humidity of 90 ...

Page 34: ...ONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCI DENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSI NESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CON TRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFT...

Page 35: ...d A S and GN Hearing A S Worldwide Headquarters Hearing aids GN ReSound A S Lautrupbjerg 7 DK 2750 Ballerup Denmark Tel 45 4575 1111 resound com CVR no 55082715 Hearing aid charger GN Hearing A S Lautrupbjerg 7 DK 2750 Ballerup Denmark United Kingdom GN Hearing UK Ltd Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel 44 1869 352 800 resound com Australia GN Hearing Australia Pty Ltd...

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