Wireless performance
of door window sensors is optimized when mounted vertically
near the top corner of the door.
OK
BEST
WRONG
Routers, modems, and other electronic devices
emit RF noise. For best results,
avoid mounting Helix directly beside other electronic devices.
POTENTIAL FOR INTERFERENCE
• Put some space between Helix and the home router. Helix includes a
6-foot cable for this purpose.
Trouble beeps can be suppressed
so they only occur during a specific window of
time each day.
• Use HeliLink app or your interactive services provider’s web portal to
configure the trouble beep suppression period.
• Trouble beeps can be temporarily silenced for 24 hours using a HeliPad
or Keyfob.
