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Warranty
We give a
1 year’s warranty
beginning from the official date of purchase. This warranty covers all defects traceable to
materials, design or workmanship. During this time, we’ll repair these defects at no charge.
Please carefully pack and ship the device pre-paid to us, along with a report describing the
defect. You must also include a copy of your invoice.
This warranty does not include consumable parts or workpieces. We assume no liability for
damages caused by inappropriate use, or damage caused by continued use of malfunctioning
equipment, or any other damage. This warranty does not apply to equipment which as been
modified, whether by the purchaser or any other third party. If the machine shows any failure
regarding function or use it has to be put out of operation. If the machine is continued to be
used warranty expires.
Loan Equipment
Should you need to borrow a device while your device is being repaired, please contact
Messrs. REITEL or your distributor. These loans are a service for which availability cannot
necessarily be guaranteed. After the warranty period, a fee may be charged for loan
equipment as well as for shipping and packaging.
Hotline:
In case of system failures, please don’t hesitate your specialist or directly our Service
Dept., phone: +49 (0) 5472-9432-32 or -0 (exchange)
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Rules for Disposal of Commercial Electrical Equipment
According to valid laws our devices are correctly disposed of according to B2B
– Regulations for proper disposal. Please contact your local dealer for
additional information.
