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Regency HZI390E, Owners & Installation Manual

The Regency HZI390E Owner's Manual is a comprehensive guide that provides step-by-step instructions for setting up and operating your fireplace. Offering a hassle-free experience, the manual is available for free download from our website, ensuring you have all the necessary information to enjoy your fireplace to the fullest.

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L390E / HZI390E Direct Vent Gas Insert

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TABLE OF CONTENTS

OPERATING INSTRUCTIONS

Operating Instructions  ................................................38
Lighting Procedure ......................................................38
Shutdown Procedure ...................................................38
First Fire ......................................................................38
Automatic  Convection Fan Operation.........................38
Normal Operating Sounds Of Gas Appliances ............39
Copy Of Lighting Instruction Plate ...............................39

MAINTENANCE

Maintenance  Instructions............................................40
Door Glass ..................................................................40
Pilot Adjustment ...........................................................41
General Vent Maintenance ..........................................41
Log Replacement ........................................................41
Glass Gasket ...............................................................41
Glass Burner Removal ................................................42
Glass Burner install .....................................................42
L390E/L390EB ceramic burner Removal /installation .43
Fan maintenance - with GTMF remote control ............44
for L390Eb or Hzi390eb...............................................44
Valve replacement .......................................................45

PARTS LIST

Main Assembly ............................................................47
Low profi le faceplate ...................................................49

WARRANTY

Warranty ......................................................................51

SAFETY LABEL

Copy of the Safety Label ...............................................5

DIMENSIONS

unit dimensions..............................................................3

REQUIREMENTS

MA Code - CO Detector.................................................7

INSTALLATION

Important Message   ......................................................8
Before You Start ............................................................8
Important Message   ......................................................9
For Your Safety ..............................................................9
Specifi cations ................................................................9
Gas Pressure Testing ....................................................9
Installation Into A Solid Fuel Burning Fireplace Or 
Factory Built Fireplace ...................................................9
Before You Start ............................................................9
Installation Checklist ....................................................10
Materials Required ......................................................10
Minimum Fireplace Dimensions ..................................10
Minimum Clearances to combustibles ......................... 11
Gas Connection ...........................................................12
Venting.........................................................................12
Flue / vent installation ..................................................13
LeveLing leg adjustment..............................................14
Air shutter Adjustment .................................................15
High Elevation .............................................................16
Gas Line Installation ....................................................16
Gas Pipe Pressure Testing ..........................................16
885 S.I.T. Valve Description .........................................16
Conversion from NG to LP   ........................................17
Fan installation / removal.............................................19
Wiring Diagram ............................................................21
Fan Wiring Diagram ....................................................23
Optional wall thermostat installation ............................24
Glass crystal / ceramic spa stone installation ..............25
 l390E /l390eb log set installation  ...............................27
Standing pilot and heat exchange return .....................30
Brick panel installation .................................................31
Enamel panel installation.............................................32
Glass door removal / installation .................................33
3 sided low profi le faceplate installation ......................34
4 sided low profi le faceplate installation ......................35
Optional screen installation .........................................36
Optional full screen door installation............................37

Summary of Contents for HZI390E

Page 1: ...rs and liquids in the vicinity of this or any other appliance Installation and service must be performed by an authorized installer service agency or the gas supplier FOR YOUR SAFETY What to do if you smell gas Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbour s phone Follow the gas supplie...

Page 2: ... with all the warmth and charm of a fireplace at the flick of a switch The models L390E HZI390E of this series have been approved by Warnock Hersey for both safety and efficiency As it also bears our own mark it promises to provide you with economy comfort and security for many trouble free years to follow Please take a moment now to acquaint yourself with these instructions and the many features ...

Page 3: ...13mm 24 1 8 613mm 14 3 4 375mm 17 432mm 19 1 2 495mm 20 508mm 10 7 8 276mm 3 76mm 15 1 2 399mm 2 1 4 57mm 15 1 2 394mm I E 3 Air Inlet 76mm 3 Exhaust 76mm UNIT DIMENSIONS 25 3 4 654mm 24 610mm 38 1 8 968mm 17 1 4 438mm Dimensions w Full Screen Doors Dimensions w 4 sided Faceplate 39 15 16 1014mm 31 7 16 797mm 27 5 16 694mm 35 15 16 911mm ...

Page 4: ...u Start 8 Important Message 9 For Your Safety 9 Specifications 9 Gas Pressure Testing 9 Installation Into A Solid Fuel Burning Fireplace Or Factory Built Fireplace 9 Before You Start 9 Installation Checklist 10 Materials Required 10 Minimum Fireplace Dimensions 10 Minimum Clearances to combustibles 11 Gas Connection 12 Venting 12 Flue vent installation 13 LeveLing leg adjustment 14 Air shutter Adj...

Page 5: ...he type of gas indicated on the rating plate This appliance is not convertible for use with other gases unless a certified kit is used This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket permanently located manufactured mobile home where not prohibited by local codes See owner s manual for details WARNING This fireplace has been ...

Page 6: ...acuation Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique Cet appareil peut être installé dans une maison préfabriquée ou mobile É U seulement installée à demeure si les règlements locaux le permettent Voir la notice de l utilisateur pour plus de renseignements Cet appareil ne peut pas être utilisé avec d autres gaz sauf si une trousse de conversion ...

Page 7: ...tly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless upon inspecti...

Page 8: ... SHOULD STAY AWAYTO AVOID BURNS OR CLOTHING IGNITION INSTALLATION AND REPAIR SHOULD BE DONE BY AN AUTHORIZED SERVICE PERSON THE APPLIANCE SHOULD BE INSPECTED BEFORE USE AND AT LEAST ANNUALLY BY A PROFESSIONAL SERVICE PERSON MORE FREQUENT CLEANING MAY BE REQUIRED DUE TO EXCESSIVE LINT FROM CARPETING BEDDING MATERIAL ETC ITISIMPERATIVETHAT CONTROLCOMPARTMENTS BURNERS ANDCIRCULATINGAIRPASSAGEWAYS OF ...

Page 9: ...erations made to the listed solid fuel burning factory built fireplace may void the listing of the fireplace Check with your local inspector before commencing with this installation BEFORE YOU START Safe installation and operation of this appliance requires common sense however we are required by the Canadian Safety Standards and ANSI Standards to make you aware of the following General Safety Inf...

Page 10: ...4 Slide the unit half way into the fireplace 5 Pulltheventconnectorplatethroughthetapered brackets and fasten to the front plate Refer to section Flue Liner Installation 6 Slide the unit fully into the fireplace Level if necessary 7 Install 4 AA batteries into receiver This unit will not operate without AA batteries in place 8 Test gas pressure Refer to section Gas Pipe Pressure Testing Check aera...

Page 11: ...beyond this chart as long as it complies with this criteria MINIMUM CLEARANCES TO COMBUSTIBLES The clearances listed below are Minimum distances unless otherwise stated A major cause of fires is failure to maintain required clearances air space to combustible materials It is of the greatest importance that this decorative gas appliance be installed only in accordance with these instructions Cleara...

Page 12: ...ve the appliance into the exact location where it is to be installed Ensure that the Insert is level 4 Do not cut any sheet metal parts of the fire place in which the gas fireplace insert is to be installed 5 If the factory built fireplace has no gas access hole s provided an access hole of 1 1 2 37 5mm or less may be drilled though the lower sides or bottom of the firebox in a proper workmanship ...

Page 13: ... Flue Connector Plate Failure to do so will result in flue gas leakage and degrade the operation of the unit See diagram below of location The Flue connection is complete when the Flue Connector Plate is fully forward and the Rear Tabs are fully engaged 6 Remove the Flue Connector Tool and store for future use 2 Attach the Flue Liners onto the Flue Connector Plate using sealant and gear clamps the...

Page 14: ...ler pieces The rear levelling bolts are located in the back corners of the firebox and can be adjusted using a 7 16 wrench Rotate the bolts clockwise to raise the rear of the firebox The front levelling bolts are adjusted before installing the faceplate Located on the left on right of the outer shell they can also be adjusted using a 7 16 deep socket with extension When the appliance is in positio...

Page 15: ...ou to increase the primary air setting Slide the Air Shutter away from you to decrease the primary air setting Below you will see a chart showing the minimum primary air settings These are set from the factory but due to fuel conversions or installation conditions the air setting may need to be adjusted Close Open Unit Fuel Type Min Air Setting L390E NG 3 16 5mm L390E LP 1 4 6mm HZI390E NG 3 16 5m...

Page 16: ...INSTALLATION Since some municipalities have additional local codes it is always best to consult with your local authorities and the CAN CGA B149 installation code For USA installations follow local codes and or the current National Fuel Gas Code ANSI Z223 1 When using copper or flex connectors use only approved fittings Always provide a union so that gas lines can be easily disconnected for servic...

Page 17: ...ctions and all applicable codes and requirements of the authority having jurisdiction If these instructions is not followed exactly a fire explosion or production of carbon monoxide may result causing property damage personal injury or loss of life The qualified service agency is responsible for the proper installation of this kit The installation is not proper and complete until the operation of ...

Page 18: ...t DO NOT OVERTIGHTEN this can cause the pilot hood to miss the flame sensor 13 Ensure the pilot light is in the correct orientation to the Burner Reconnect the gas and electrical supply to the appliance Start the appliance see section on Lighting Instructions Ensure that pilot and burner ignition is completed without delay Check both your inlet and outlet pressures at full load With a soapy soluti...

Page 19: ...n installation are only required if fan was not installed with L390E or HZI390e only To access the side and rear access pan els both the gas and venting see vent flue installation in this manual will need to be disconnected for proper removal There is no access to the blower from the front of this appliance 2 Position gasket between fan and back access panel as shown below in Diagram 2 3 Secure fa...

Page 20: ...nstall the knob cover over the knob 12 Reverse Step 1 13 Attach power cord to side of faceplate with grommet Diagram 10 Diagram 11 Side of faceplate 9 Bundle wires together and secure to the unit with a wire clip one at the base of the side access and one on the back of the fan access panel Diagram 9a Diagram 9b Back panel Clip Side Access Clip 8 Secure the green ground wire to the ground lug on t...

Page 21: ...flame System Configuration 885 ON OFF Illustrated wire diagram 0 584 907 PROFLAME REMOTE SYSTEM GTM L390E HZI390E SureFire Switch CAUTION Labelallwirespriortodisconnection when servicing controls Wiring errors can cause improper and dangerous operation Caution Ensure that the wires do not touch any hot surfaces and are away from sharp edges GTM REMOTE SYSTEM IMPORTANT The AA batteries in the recei...

Page 22: ...CAUTION Labelallwirespriortodisconnection whenservicingcontrols Wiringerrorscancause improper and dangerous operation Ground Green Neutral Live Black Red Fan Thermodisc normally open Ground ON OFF Fan Speed Controller 120V AC 60 Hz Fan Black Black Red Black Proflame System Configuration 886 GTMF Wire Diagram SureFire Switch 0 584 907 880 Caution Ensure that the wires do not touch any hot surfaces ...

Page 23: ... are away from sharp edges Ground Green Neutral Live Red Black Black Black Minimum Convection Air Temp Switch Ground ON OFF Rotary Speed Control 120V AC Fan Lockwasher Ground wire from power cord Ground wire from fan Star washer nut nut Star washer Grounding Lug Detail CAUTION Labelallwirespriortodisconnection when servicing controls Wiring errors can cause improper and dangerous operation ...

Page 24: ...ith the side access panel removed A wall thermostat may be installed if desired Recommended Mount thermostat beside unit receiver 1 Run wires from thermostat into the unit using the appropriate wire gauge see chart below 3 Connect one thermostat lead to female connector using male spade con nector see pic below 4 Connect one thermostat lead to male connector using female spade con nector see pic b...

Page 25: ...tones E33S 1 lb 1 package 70 spa stones NOTE Glass Crystals are available in 1lb and 5lb bags All units come standard with Cobalt Blue glass crystals except HZO42 comes with Copper glass crystals HZI390E HZI390EB PTO30 Plateau Series do NOT include glass crystals with units Must purchase separately 1 Ceramic Spa stone package contains 70 stones 1 Ceramic Garden stone package contains 50 stones Rec...

Page 26: ...ls are to be used with these fireplaces Use of any other type of pebbles glass crystals or other material can create a danger and will void the warranty Glass Crystals shown surrounding the Burner Firebox Around Burner Packages Unit Glass Crystals Pebbles HZ54E HZ54EPV 6 lbs 2 packages 6 x bags pebbles HZ42 HZ42E 5 lbs 2 packages 6 x bags pebbles HZ42 ST HZ42STE HZ42STEPV 5 lbs 2 package 6 x bags ...

Page 27: ...ify corresponding locators on bottom of Log 1 see below Log 1 pins on burner tray Log 1 locators Read the instructions below carefully and refer to the images If the logs are broken do not use the unit until they are replaced Broken logs can interfere with pilot operation Improper positioning of the logs may create carbon build up and can alter the unit s performance which is not covered under war...

Page 28: ... the burner tray shown below 7 When installed ensure the air gap at the rear of the log is maintained as indicated by arrow below 8 Identify the locators for Log 5 a pin on Log 1 and a cavity in the front right corner on the burner tray as shown below 9 Orient Log 5 as shown below then match up locators on log with those in the firebox indicated above 10 Correct positioning of Log 5 is shown below...

Page 29: ...L390E HZI390E Direct Vent Gas Insert 29 INSTALLATION 11 Match up pin on Log 5 with locator on Log 6 as shown below 12 Place Y of Log 6 as shown below Y in Log 6 6 6 5 5 1 Final Install ...

Page 30: ...ving this component decreases restriction in the venting system This may aid in venting in locations where venting is challenged by higher elevations difficult vent runs very cold climates or for operating the unit without such a high heat output into the run in which it is installed Exhaust Baffle Screws help to locate the Exhaust Baffle when installing in the Firebox Exhaust Baffle Exhaust Baffl...

Page 31: ...r Rear Firebox Liner Retainers Firebox Liners Upper Left of Firebox Exhaust Baffle Firebox Liner Left Lower Right of Firebox Firebox Liner Retainer x2 Firebox Liner Right Left right filler sections 3 Using a screw driver loosen the fasteners holding the Firebox Liner Re tainers and move them towards the center of the firebox see Diagram 1 4 Remove the firebox liners from their packaging Inspect th...

Page 32: ...tal ledge at the rear of the firebox just above the air inlet near the bottom While holding the rear liner in place slide the firebox liner right and the corresponding insulation panel into the right side of the Firebox The side liners will sit on the firebox liner retainers and fit at the top in between the firebox side and the exhaust baffle The rear flange on the Firebox Liner Side sits between...

Page 33: ...epeat steps 1 5 on the other lower door latch 6 Pull the bottom of the door towards you until the door is angled away from the firebox by about 30 Lift the door up and over the upper door hooks 7 To install the glass door reverse steps Door Components Window Glass Window Glass Gasket Door Frame Window Clip x4 Glass Gasket Retainer 1 Insert the door tool into the lower door latch WARNING Do not ope...

Page 34: ...e installed after the unit is in it s final position 1 Install Low Profile faceplate backing plate and secure to the unit with 4 screws in locations shown below 2 Install front faceplate and secure to the unit with 4 screws in locations shown below 3 Install lower trim piece oriented as shown below Trim Final Install ...

Page 35: ...LLATION 2 Install front faceplate and secure to the unit with 4 screws in locations shown below Final Install Note Faceplate may be installed after the unit is in it s final position 1 Install Low Profile faceplate backing plate and secure to the unit with 4 screws in locations shown below ...

Page 36: ...tall the optional screen by hooking the top of the screen over the two tab at the top of the glass door Locations shown in the diagrams below 2 Secure the screen by placing provided magnets between the back of the screen and the unit in locations shown below 3 To remove reverse steps Tabs ...

Page 37: ... Insert 37 INSTALLATION OPTIONAL FULL SCREEN DOOR INSTALLATION 1 Install the optional full screen to the unit by securing with 6 screws in locations shown below 2 Install the optional full screen doors onto the frame Final Install ...

Page 38: ... lighting the appliance the inside of the glass may fog up This will burn off after a few minutes of operation DONOTBURNTHEAPPLIANCEWITH THE GLASS DOOR REMOVED FIRST FIRE The first fire in your stove is part of the paint curing process To ensure that the paint is properly cured it is recommended that you burn your fireplace for at least four 4 hours the first time you use it with the fan on When f...

Page 39: ...u système de contrôle et toute commande qui ont été plongés dans l eau DO NOT REMOVE THIS INSTRUCTION PLATE TO TURN OFF GAS APPLIANCE This appliance must be installed in accordance with local codes if any if none follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 or Natural Gas and Propane Installation Codes CSA B149 1 CAUTION Hot while in operation Do not touch Severe Burns may result Due to h...

Page 40: ...it it may cause condensation and fog the glass This conden sation and fog is normal and will disappear in a few minutes as the glass heats up Never operate the appliance without the glass properly secured in place or with the door open 7 Do not use this appliance if any part has been under water Immediately call a qualified serv ice technician to inspect the appliance and to replace nay part of th...

Page 41: ...lsupportssuch as Wall Straps or plumbers tape for rigidity LOG REPLACEMENT Theunitshouldneverbeusedwithbrokenlogs Turn off the gas valve and allow the unit to cool before opening door to carefully remove the logs The pilot light generates enough heat to burn someone If for any reason a log should need replacement you must use the proper replacement log The position of these logs must be as shown i...

Page 42: ...ese tabs will not line up un less the mixing tube is inside the air shutter at the rear of the firebox Burner Foot Pilot Cover Burner Cover Screen Burner Pilot Provision Burner Front Mounting Tab Burner Mounting Bracket Right Burner Mounting Bracket Left Mixing Tube Gas Orfice Pilot Assembly Air Shutter Glass Media Burner Side view cut through Burner Pilot Cover Burner Screen Glass Media Tray Fill...

Page 43: ... Tube Support Gas Orfice Pilot Assembly Air Shutter Firebox Front View Care must be taken when installing the burner into the firebox Do not damage knock or scrape the pilot assembly The flame sensor and ignition lead are fragile and can be damaged easily Satin black paint is included if touch ups are required Important Note A correctly installed burner the burner is back far enough lower the fron...

Page 44: ... grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded three prong receptacle Do not cut or remove the grounding prong from this plug Diagram 3 Diagram 2 Before you begin Shut off the gas supply to the unit Disconnect all electrical supply to the unit Always let the appliance cool to room temperature before servicing Note To access the side...

Page 45: ...1 Remove the Left Control Panel Cover 2 Disconnect 3 wires EV1 EV2 and ground leading to the valve as shown below 3 Disconnect the Pressure Regulator cable 4 Disconnect the Gas Orifice supply line from the outlet of the Gas Valve 5 Disconnect the Pilot Supply Line from the Gas Valve 6 Disconnect the Gas Supply Line from the On Off Safety Shut off Valve 7 Remove both Screws that secure the Gas Valv...

Page 46: ...n in the Valve body casting that is designed to be used as a gripping point for assembly with other components This is the portion of the valve that can be placed in a machine vice 12 Place the Gas Valve into the machine vice using the provision as described above Do not over tighten the vice Remove the Flare Fitting from the gas outlet side of the valve 13 Remove the 2 screws that secure the left...

Page 47: ... L 26 911 074 Ignition board SIT IPI 27 910 572 SIT Proflame receiver 28 911 074 Pilot Assy Ground Wire 29 396 043 Firebox Liner Retainers 30 396 114 Burner End L Part Description 31 904 943 Orifice mount 32 Air Shutter Assy 396 032 Air Shutter 396 033 Burner Mounting Bracket 396 116 Orifice Mounting Gasket 34 396 513 Bottom Door Latch Assy 35 904 946 NG orifice 37 904 947 LP orifice 53 36 396 125...

Page 48: ...48 L390E HZI390E Direct Vent Gas Insert PARTS LIST 13 12 14 11 9 6 8 10 7 5 3 2 1 40 39 37 4 36 34 35 32 31 30 29 27 26 22 25 24 17 18 19 20 28 15 16 46 47 38 40 ...

Page 49: ...5 44 43 45 LOW PROFILE FACEPLATE Part Description 41 396 103 3 sided low profile backing plate 42 396 102 3 sided low profile front face 43 396 130 4 sided low profile backing plate 44 396 129 4 sided low profile front face 45 396 127 Low profile bottom cover ...

Page 50: ...50 L390E HZI390E Direct Vent Gas Insert NOTES ...

Page 51: ...ransportation Prepaid if requested Porcelain Enamel Absolute perfection is either guaranteed nor commercially possible Any chips must be reported and inspected by an authorized dealer within three days of installation Reported damage after this time will be subject to rejection It is the general practice of FPI to charge for larger higher priced replacement parts and issue credit once the replaced...

Page 52: ...er ___________________________________________________________ Phone ___________________________________________________________ Date Installed ______________________________________________________ Serial No __________________________________________________________ Register your Regency warranty online www regency fire com Reasons to register your product online today View and modify a list of a...

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