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Regency F38-2 Freestanding Gas Stove

WARRANTY

 

FPI has no obligation to enhance or modify any unit once manufactured (i.e. as products evolve, field modifications 

or upgrades will not be performed on existing appliances). 

 

Any unit showing signs of neglect or misuse will not be covered under the terms of this warranty policy and may 

void this warranty. This includes units with rusted or corroded fireboxes which have not been reported as rusted or 

corroded within three (3) months of installation/purchase.  Any alteration to the unit which causes sooting or 

carboning that results in damage to the exterior fascia or over firing that can cause component or firebox/heat 

exchanger failure will not be covered by this warranty. 

 

Units which show evidence of being operated while damaged, or with problems known to the purchaser and 

causing further damages will void this warranty. 

 

Units where the serial no. has been altered, deleted, removed or made illegible will void this warranty. 

 

Minor movement, expansion and contraction of the steel is normal and is not covered under the terms of this 

warranty. 

 

Freight damages for products or parts are not covered under the terms of the warranty. 

 

Porcelain/Enamel: Absolute perfection is neither guaranteed nor commercially possible.  Any chips must be 

reported and inspected by the authorised selling dealer within three (3) days of installation.  Any damage of this 

type not reported after this time period will be subject to rejection and any related warranty will not apply. 

 

Special Finishes: Expect some changes in color as the product "ages" with constant heating and cooling.  The 

manufacturer warranty does not cover tarnishing, changing colors and/or marks (i.e. finger prints, etc.) after the 

purchase of the product.  Damage from the use of abrasive cleaners is not covered by warranty. 

 

Products made or provided by other manufacturers and used in conjunction with the FPI appliance without prior 

authorisation from FPI may void this warranty. 

 

INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY.  A SERVICE OR 

CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES. 

 

 

 

Revision Date: December 2016 

 

Regency Gas Products Warranty 

 

Summary of Contents for F38LPG2-BRA

Page 1: ...t an authorized installer service agency or the gas supplier FOR YOUR SAFETY Do not store or use gasoline or other flam mable vapours and liquids in the vicinity of this or any other appliance Installation and service must be performed by an authorized installer service agency or the gas supplier PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE Owners Installation Manual 918 534h Models F38NG2 ...

Page 2: ...ith all the warmth and charm of a woodstove at the flick of a switch The models F38NG2 BRA and F38LPG2 BRA of this series has been approved by AGA for both safety and efficiency As it also bears our own mark it promises to provide you with economy comfort and security for many trouble free years to follow Please take a moment now to acquaint yourself with these instructions and the many features o...

Page 3: ...or Flue Spillage 11 Optional Wall Thermostat 12 Optional Remote Control 12 Final Check 12 Wiring 13 OPERATING INSTRUCTIONS Operating Instructions 14 Lighting Instructions 14 Shutdown Instructions 14 First Fire 14 Automatic Convection Fan Operation 14 Adjusting Flame Height 14 Copy of the Lighting Plate Instructions 15 Pilot Adjustment 16 Normal Operating Sounds of Gas Appliances 16 MAINTENANCE Mai...

Page 4: ...Injector Size 1x 36 1x 52 Part 918 201e Colour Black on Grey Size 100 Sept 22 09 updated standard removed 2000 from As4553 Feb 3 10 Updated Distributor address Jan 2 14 Rev C Updated distributor address and code formatting Jun 14 16 Rev D Updated name as per Dave L Nov 14 18 Rev E Retrofit updates Electrical 240VAC 50Hz 1 0 amp max Serial Number 918 201e Model N2134 Regency Gas Fireplace 2 71mm 1 ...

Page 5: ... BE KEPT CLEAN DUE TO HIGH TEMPERA TURES THE APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC AND AWAY FROM FURNITURE AND DRAPERIES THISAPPLIANCECANONLY BEFLUEDINACCORDANCE WITH AS5601 2004 OR LO CAL CODES FAILURE TO INSTALL THIS APPLIANCE CORRECTLY MAY CAUSE A SERIOUS HOUSE FIRE Provide adequate clearances for servicing properoperationandaroundtheairopeningsinto thecombustionchamber Adequatecombustion ...

Page 6: ...r pedestal cover plate must always be fitted for safety Electrical connections inside Flueing Requirements A100mmdiameterflueisrequired Forcosmetic or aesthetic purposes 6 outer flue can be used as long as an approved inner flue is installed Fasten but do not penetrate the inner sleeve ofthe flue when tightening the screw The minimum flue required is 3 3m from floor level Follow all flueing manufa...

Page 7: ...sure the valve is in the OFF posi tion 2 Loosen the IN 7 and or OUT 6 pressure tap s turning counterclockwise with a 1 8 wide flat screwdriver 3 Attach manometer to IN and or OUT pressure tap s using a 5 16 ID hose 4 Light the pilot and turn the valve to ON position 5 The pressure check should be carried out with the unit burning and the setting should be within the limits specified on the safety ...

Page 8: ...do not overtighten Fig 4 4 Open pedestal door and remove the gold chain from door which will allow door to fall 5 Remove lighting panel by removing the 6 Phillips head screws and put to the side 6 Remove hi low extension knob 3 Remove burner See diagram below Fig 1 Fig 2 Fig 3 15 Pull off the pilot cap to expose the pilot orifice 14 Re assemble the black protection cap Fig 6 WARNING Also check tha...

Page 9: ... do not force into position 2 Sprinkle the embers on the left and right sides of the firebox base LOG SET INSTALLATION Read the instructions below carefully and refer to the diagrams If logs are broken do not use the unit until they are replaced Broken logs can interfere with the pilot operation The gas log kit contains the following a 02 65 Rear Log b 02 56 Middle Left Log c 02 44 Front Left Log ...

Page 10: ...ation check that area for any blockage of the burner port F 0 2 4 7 E 02 45 A 02 65 G 02 48 D 0 2 4 6 B 02 56 C 02 44 Cutout Pin D 02 46 B 02 56 A 02 65 6 Place the Left Top Log D 02 46 on the pin on Log B 02 56 and on top of the cutout on Log A 02 65 E 02 45 C 02 44 7 Place Front Right Log E 02 45 on the two pins as shown 8 Place the lava rock in the area between the left and right logs leaving a...

Page 11: ...Diagram 1 FRONT DOOR INSTALLATION 1 Open the two side panels 2 Slidethedoorontothetwohingepinsmaking sure the two pieces are flush together See diagram 1 4 The latches should already be at the proper setting If they are too hard or too easy to close you may want to adjust them by loosening the latch catch See diagram 3 5 Remove the blue plastic protective coating from the glass Diagram 2 Diagram 3...

Page 12: ...sooting or carboning that results in damage to the exterior facia is not the responsibility of the manufacturer CAUTION Do not connect the millivolt remote control wires to the 240V wires 3 Install 3AAAalkaline batteries in transmitter and 4 AA alkaline batteries in the receiver Install the receiver and its cover in the wall Switch the remote receiver to remote mode The remote control is now ready...

Page 13: ...ithathree pronged grounding plug for your protection against shock hazard and shouldbepluggeddirectlyintoaprop erlygroundedthree prongreceptacle Do not cut or remove the grounding prong from this plug No electrical power supply is required for the gas control to operate However a 240V A C power supply is needed for the fan blower operation Caution Ensure that the wires do not touch any hot surface...

Page 14: ...d these Instructions before operating this appliance 2 Check to see that all wiring is correct and enclosed to prevent possible shock 3 Check to ensure there are no gas leaks 4 Make sure the three pieces of door glass are properly positioned Never operate the appliance with any of the glass removed or with the door open 5 Verify that all flueing and the cap is unob structed 6 Verify log placement ...

Page 15: ...f you do not follow these instructions exactly a fire or explosion may result causing propertydamage personalinjuryorlossoflife Improperinstallation adjustment alteration service or maintenance can cause injury or property damage Refer to the owner s information manual provided with this appliance For assistance or additional information consult a qualified installer service agency or gas supplier...

Page 16: ...unit these sounds will likely re occur Again this is normal for steel fireboxes Blower Thermodisc When this thermally activated switch turns ON it will create a small clicking sound This is the switch contacts closing and is normal Pilot Flame While the pilot flame is on it can make a very slight whisper sound Gas Control Valve As the gas control valve turns ON and OFF a dullclickingsoundmaybeaudi...

Page 17: ...orized field service person to ensure that the flow of combustion and ventilation air is not obstructed During the annual service call the burners should be removed from the burner tray and cleaned Replace the embers do not block the pilot or burner ports 5 Keep the area near the appliance clear and free from combustible materials gasoline and other flammable vapours and liquids LOG REPLACEMENT Th...

Page 18: ...lugged directly into a properly grounded three prong receptacle Do not cut or remove the grounding prong from this plug To Remove F38 2 Fan 1 Unplug or disconnect power source to stove 2 Remove all logs and the rear log support then remove the 10 screws holding the ac cess panel in place see Diagram 1 Fan is also accessible by opening the right side door See Diagram 2 3 Unclip the black and white ...

Page 19: ...ve the burner by removing the two 1 4 hex head screws See diagram be low 9 Carefully lift the burner tray assembly out Note Use a magnetic type screwdriver 8 Removeeight1 4 hexheadscrewsholding the burner tray assembly in place 10 To replace the burner tray assembly simply reverse these instructions MAINTENANCE Handling of Ceramic fiber log sets and brick panels When installing or removing ceramic...

Page 20: ...Assy Right Side 20 756 520 Side Panel Door Assy Left Side 21 560 031 560242 Hinge for Side Panel 23 904 258 551891 Side Panel Door Magnet 24 948 255 556074 Door Latch c w Hook 27 910 233 560065 Thermodisc Fan Auto On Off Part Aust New Zealand Description Aust New Zealand Description 28 Mounting Bracket Fan Thermodisc 29 Thermodisc Cover 30 750 026 Rear Panel 32 730 018 Firebox Baffle 33 560 535 Fa...

Page 21: ...0 478 Valve S I T NG LPG 904 604 36 Orifice NG at 34 MJ h 904 390 52 Orifice LPG at 31 MJ h 71 752 528 Rear Log Bracket Assy 72 910 126 Pilot Assy S I T 3 flame NG 910 035 Pilot Assy S I T 3 flame LPG 75 730 935 Log Set 78 752 525 Burner Assy NG LPG 90 910 386 Thermocouple 91 910 341 Thermopile 92 902 267 Rear Log 93 902 231 Left Top Log 94 902 232 Center Log 95 902 226 Middle Right Log 96 902 230...

Page 22: ...08 111 105 WRAP DOOR DOOR ASSEMBLY 730 933 Black Wrap Door Complete 101 846 570 Door Gasket Kit 105 Ceramic Paper 107 936 243 Glass Gasket 111 Door Frame Fibre Paper 208 940 325 P Wrap Glass Not available as a replacement part Part Description PARTS LIST ...

Page 23: ...Regency F38 2 Freestanding Gas Heater 23 NOTES ...

Page 24: ...omponents Ignition Control Boards Wiring Switches Fans Fan Control Module Battery Pack Remote Control Systems 1 Enamel Panels 1 Venting Venting Components 1 All Stainless steel surrounds 1 All Firebox Media Crystals Fire beads Volcanic Ceramic Spa Stones 1 All hardware 1 Mesh Glass Safety Barriers 1 Accent Light Bulbs 1 Glass Crazing 1 After the original warranty coverage for any of the parts abov...

Page 25: ...eneral practice of FPI to charge for larger higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect If a consumer has a unit installed outside an accredited distributor dealer or pre approved service agent s service area or the closest approved service agent is situated more than thirty 30 kilometres from the insta...

Page 26: ...movement expansion and contraction of the steel is normal and is not covered under the terms of this warranty Freight damages for products or parts are not covered under the terms of the warranty Porcelain Enamel Absolute perfection is neither guaranteed nor commercially possible Any chips must be reported and inspected by the authorised selling dealer within three 3 days of installation Any damag...

Page 27: ...o at the option of the supplier one or more of the following i replacement of the goods or the supply of equivalent goods ii the repair of the goods iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv equivalent goods or v the payment of the cost of having the goods repaired b To the extent that services supplied by the supplier are services other than service...

Page 28: ...rvices Fireplace Products Australia Pty Ltd 1 3 Conquest Way Hallam VIC Australia 3803 Phone 61 3 9799 7277 Fax 61 3 9799 7822 To obtain warranty service in Western Australia and or New Zealand please contact one of our authorised distributors in those areas Western Australia Air Group Australia 28 30 Division St Welshpool WA Australia 6106 Phone 08 9350 2200 Fax 08 9353 4225 New Zealand Aber Hold...

Page 29: ...in order for us to serve you better Warranty Registration Form or Register online immediately at the above Web Site Warranty Details Serial Number required Purchase Date required mm dd yyyy Product Details Product Model required Dealer Details Dealer Name required Dealer Address Dealer Phone Installer Date Installed mm dd yyyy Your Contact Details required Name Address Phone Email For purchases ma...

Page 30: ...30 Regency F38 2 Freestanding Gas Stove ...

Page 31: ...Regency F38 2 Freestanding Gas Heater 31 ...

Page 32: ...__________________________ Installer ____________________________________________________________ Phone ____________________________________________________________ Date Installed _______________________________________________________ Serial No ___________________________________________________________ Copyright 2019 FPI Fireplace Products International Ltd All rights reserved ...

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