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Regency I31-3 Gas Fireplace Inbuilt
WARRANTY
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim. It does not cover
installation and operational related problems such as over-fi ring, downdrafts or spillage caused by environmental
conditions, nearby trees, buildings, hilltops, mountains, inadequate fl ueing or ventilation, excessive offsets, negative
air pressures caused by insuffi cient make up air, mechanical systems such as furnaces, fans, clothes dryers etc.
The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident or lack
of maintenance.
Products made by other manufacturers and used in conjunction with the operation of this appliance without authoriza-
tion from Regency, may nullify your warranty on this product.
Regency, shall in no event be liable for any special, indirect consequential damages of any nature whatsoever which
are in excess of the original purchase price of the product. Any alteration to the unit which causes sooting or carbon-
ning that results in damage to the exterior facia is not the responsibility of Regency Fireplace Products.
General:
It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, type
of unit and part or parts requested.
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Qual-
ity Assurance Team carefully inspects each unit thoroughly before it leaves our door. Regency Industries Ltd.
is pleased to extend this limited lifetime warranty to the original purchaser of a Regency Product.
The Warranty:
Lifetime
Covered under the agreement are the following components:
Combustion chamber, heat exchanger, burner tubes, logs, embers, glass (thermal breakage) and all gold plating
(against defective manufacture).
The above will be covered for parts and labour for the fi rst fi ve years and parts only thereafter.
Electrical components such as fans, switches, wiring, thermodiscs, remote control, thermopiles, thermocouples and
gas valves are covered for one year from the date of purchase.
Conditions:
All installations must be performed by an authorised gas fi tter and installed according to all applicable local and national
codes. Also, all service work must be carried out by an authorised gas service person. It is the responsibility of the
installer to ensure that the appliance is fi ring as per rating plate. Any part or parts of this unit which in our judgement
show evidence of such defect will be repaired or replaced at Regency's option, through an accredited distributor or
agent provided that the defective part be returned to the distributor or agent
Transportation Prepaid
, if requested.
In areas where there is not an approved service agent or the closest approved service agent is situated more than
thirty(30) kilometres from the installation, Regency is not obliged to arrange warranty repairs and travel and/or ad-
ditional labour charges will apply.
DISTRIBUTORS:
Western Australia
Eastern Australia
Air Group Australia
Fireplace Products Australia PTY. Ltd.
28-30 Division St.
21-23 South Link Blvd.
Welshpool, WA 6106
Dandenong, VIC 3 175
08 9350 2200
03 9799 7277
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY
VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY
WARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.
