I1500 Regency Wood Insert
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warranty
IMPORTANT WARRANTY INFORMATION FOR CATALYTIC COMBUSTOR
Effective March 1 2019
Any and all claims for catalytic combustor must be filed
by the consumer
directly with their authorized Regency Dealer.
FPI/Regency does not handle these claims directly with consumers.
Please follow the instructions below for your catalytic combustor under warranty. To learn more about the care and maintenance
or the catalytic combustor, please visit our website: www.firecatcombustors.com.
Any warranty coverage before this date will be covered by the original warranty when the appliance was purchased.
(1)
10-year
coverage from Regency – not the supplier of the catalytic combustor.
(2) All claims must be made through the dealer where the appliance had been purchased.
(3) One no-charge replacement at any time within the
ten (10) year
period.
(4) Second replacement at 50% off retail* within the original
ten (10) years
.
(5) Subsequent replacements or if
ten (10)-year
coverage has expired at full retail* price.
(6) The catalytic combustor must not have been mechanically abused, nor must the wrong fuels have been used in the
appliance.
(7) All claims must be accompanied by clear photos of the catalytic combustor showing all damage and also showing
existing internal venting from the stove.
The consumer will be responsible for removal, any servicing. This warranty is REGENCY
®
exclusive warranty and REGENCY
®
disclaims any other express or implied warranty for the catalytic combustor, including any warranty or merchantability of fitness
for a particular use.
NO LABOR WILL APPLY.
All warranty claims must be sent to: Regency Fireplace Products
By Authorized Regency Dealer
* Prices subject to change.
Regency reserves the right to reject any claim if it is determined the damage is a result of misuse, abuse or improper cleaning/
handling.
CATALYTIC COMBUSTOR WARRANTY COVERAGE
Summary of Contents for Cascades I1500
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