TROUBLESHOOTING GUIDE
If you experience a problem, follow this guide. If the problem persists, call the
assistance at 1-800-858-8501 8:00 AM and 4:45 PM EST weekdays.
SYMPTOM
Light will not
come on.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Bulb is loose or burned out.
3. Fuse is blown or circuit
breaker is turned off.
4. Daylight turn-off is in effect
(recheck after dark).
5. Incorrect circuit wiring, if
this is a new installation.
6. Re-aim the sensor to cover
desired area.
Light comes
on in day-
light.
1. Light Control may be in-
stalled in a relatively dark
location.
2. Light Control is in Test.
(Set
control switch to an ON-
TIME position.)
POSSIBLE CAUSE
1. The sensor is pointed at
nearby objects that cause
heat to trigger the sensor.
(Aim the sensor away from
nearby objects.)
2. The sensor is pointed
toward a heat source like
an air vent, dryer vent, or
brightly-painted heat-
reflective surface.
(Re-aim
sensor.)
SYMPTOM
Light stays on
continuously.
Light flashes
on and off.
1. Heat being reflected from
other objects may be
affecting the sensor.
(Re-
aim sensor.)
2. Light Control is in the Test
mode and warming up.
(Flashing is normal under
these conditions).
Light comes
on for no
a p p a r e n t
reason.
1. Light Control may be sens-
ing small animals or automo-
bile traffic
(re-aim sensor).
2. Sensitivity is set too high.
(Reduce sensitivity.)
Lo sentimos, pero no podemos contestar preguntas en español por teléfono.
YOUR HEATH ZENITH FIVE YEAR LIMITED WARRANTY
This is a “Limited Warranty” as defined in the U.S. Consumer Product Warranty and Federal Trade
Commission Improvement Act. This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
For a period of five years from the date of purchase, any malfunction caused by factory defective
parts or workmanship will be corrected at no charge to you. Light bulbs are not covered. To obtain
a refund or a replacement, return the product to the place of purchase.
Not Covered — Repair service, adjustment and calibration due to misuse, abuse or negligence,
light bulbs and other expendable items are not covered by this warranty. Unauthorized service or
modification of the product or of any furnished component will void this warranty in its entirety. This
warranty does not include reimbursement for inconvenience, installation, set-up time, loss of use,
or unauthorized service.
This warranty covers only Heath Zenith assembled products and is not extended to other equipment
and components that a customer uses in conjunction with our products.
SUCH REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND
THERE SHALL BE NO LIABILITY ON THE PART OF HEATH FOR ANY SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY
LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
