www.
reefe
.com.au
Ascento Group Australia
©
AI.062020
P: 1800 807 604
12 MONTH WARRANTY CONDITIONS
1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If you are a consumer as defined by the Australian
Consumer Law, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure. The following conditions form part of the instructions and do not over-ride your statutory rights.
2.This warranty against defects covers failure due to manufacturing defects within a 12 month period from the date of original purchase, for Pump
Controllers purchased from Ascento and used in mainland Australia. In the case of a failure covered by warranty within a 12 month period from the date
of original purchase, the Pump Controller will be repaired or replaced - or you can return it to the place of purchase for a refund.
3. Faults or losses or failure caused due to: Accidents, misuse, lack of maintenance, not following these instructions, damage caused by lightning strike/
power surges/spikes/brownouts/operating the Pump Controller on power other than 240volts 50Hz mains power/operating the pump on power
supplied by a domestic generator - are not covered by warranty.
4. The warranty only covers the Pump Controller, it does not include the Pump that it is connected to, refer to the supplier of that pump.
5. Warranty will be void if any tampering or removal of identification labels or electrical cables has occurred, or any non-genuine parts have been fitted,
or repairs have been carried out by unqualified persons. No warranty applies for goods sold or used for HIRE or RENT or LEASE. No warranty applies,
and no liability is accepted, if the pump controller is used in circumstances that we define as: HAZARDOUS SITUATIONS, MINE SITE, REMOTE AREA,
INDUSTRIAL APPLICATION, or any other UNSUITABLE APPLICATION, all of these circumstances are defined by us at our sole discretion.
6. If an exact replacement is not available, the closest equivalent product will be supplied at our discretion.
7. This product is guaranteed as fit for the purpose of starting & stopping suitable sized pumps that are used for CLEAN FRESH WATER and for NO
OTHER USE. Performance data quoted is generally from test data and does not take into account factors in the installation such as loss of pressure and
flow due to pipework & pipe-fittings & valves.
8. IMPORTANT: No electrical appliances last forever. Therefore ALL installations must be constructed to allow the owner to easily remove the Pump
Controller for servicing, and to easily remove for replacement, warranty replacement or upgrading. The installation must NOT be constructed in such a
manner that specialized tools, or paid tradespersons, or external paid contractors, are required to be engaged in order to remove and/or replace and/or
refit the Pump Controller. Warranty replacement does not normally include costs of removal and re-installation as we have no control over the method
of installation.
9. Before installing or servicing disconnect from the power supply. All pumps & Pump Controller must be installed using barrel-union connections
to facilitate easy servicing or replacement. A ball-valve or gate-valve must be fitted on the suction, and the Town-water backup supply where fitted.
Additionally a Y-Strainer or Pre-filter must be installed on the suction to prevent particles entering the pump. This instruction is a condition of warranty;
all warranty is void if this instruction is not followed.
10. This Pump Controller is not to be used as your sole water supply. For critical applications where loss of water supply could cause serious
consequences, use a DUAL PUMP System so you have a backup water supply or use a TOWN-WATER BACK-UP System.
11. This Pump Controller MUST NOT be installed in any manner that if it were to leak that it would cause damage or loss to property or persons. It MUST
be installed in a well-ventilated and drained area. All warranty is void if this condition is not heeded and no liability can be accepted in the case of
damage or loss caused by failing to comply with this condition.
12. The Pump & Pump Controller must be connected to a suitable circuit with an integral RCD (safety switch) in the circuit breaker. All warranty is void if
this instruction is not followed.
13. In the case of a fault, refer to the Trouble Shooting Guide first. If these steps do not rectify the problem, then return the faulty appliance to the
original place of purchase with proof of purchase, and the installation checklist above, for replacement or refund. Alternatively you can mail us at PO
BOX 650 MORNINGSIDE QLD 4170 or send an email to [email protected] with copy of your purchase receipt, and the installation checklist above,
a description of the problem, and your name and address and phone number - we will review your request and send you a replacement directly if we
accept your warranty claim. Or call us on 1800807604 with the above information; however we will always require a copy of your purchase receipt and
the installation checklist above. Do not send the product to us unless we ask you to do so.
14. This warranty does not exclude any non-excludable rights according to Australian Law. However any condition that is made void by Australian Law
does not void the remaining conditions, which shall stand unaltered.
PRIVACY STATEMENT
We will not use your name, address, phone, or email address for marketing without your express permission. We will not sell or provide it to any other third
party for the purpose of marketing.
ASCENTO GROUP AUSTRALIA 37 Export St, Lytton, Brisbane, QLD 4178 | P: 1800 807 604 • E: [email protected] • W: www.ascento.com.au
© COPYRIGHT 2020 No part of this publication is to be copied stored or distributed in any manner or form without the prior written permission of Ascento
Group Australia. E&EO.
