Optimizer User’s Guide Copyright © Global Marine Networks, LLC Page 32 of 38
12.0 Access System Log
If you are experiencing connection issues your service provider may request that you
send them a copy of the Optimizer System Log.
1. First, attempt an email connection
2. Access the router (see Chapter 3.0 Getting Started) to get to the Home page.
3. Go to Status > System Log
4. Copy/paste the entire log into an email and send to your service provider.
Note: The System Log date will show May 31 unless you have synced the Optimizer
Local Time with a browser in System Tab > Local Time > Sync with browser. This is
NOT recommended when using a satellite connection and it is not necessary to ever
sync the time. If you do sync the time, as soon as power is removed from the
Optimizer the date will revert to May 31.
