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Ship Mounting 

Aurora can be installed in many 

different locations on board. Make 

sure that Aurora has a clear view of 

the sky and there is no large 

obstruction blocking its view of the 

sky.  

 

The dome must not be on the same 

plane as the radar equipment. It is 

best to keep it away from radar and 

other RF interference for best 

performance. 

 

Physical Setup

 

1. Install Aurora with any standard 1” threaded antenna

mount. Aurora does not come with a standard antenna 

mount due to the great variation in individual mounting 

options. Standard antenna mounts can easily be found 

at your local marine supply store. 

 2. Run Ethernet cable to your preferred power location. 

 

 

Vehicle Mounting 

When mounting Aurora on a vehicle, 

make sure there is no large obstruction 

blocking its view of the sky.  

 

Run Ethernet into the cabin of the 

vehicle and plug it into a power source.  

 

Recommended Accessory: 12V 

“cigarette plug”  adapter (sold 

separately).

 

Building Mounting 

When mounting Aurora on a building, 

make sure that there is no obstruction 

blocking its view of the sky.  

 

Run Ethernet cable from the dome to 

your preferred powering location. Make 

sure you order enough Ethernet cable to 

reach. (Aurora comes with 40ft, but 

additional lengths can be ordered).  

 

Recommended Accessory: WiFi hotspot 

for WiFi extension indoors (sold 

separately). 

 

Summary of Contents for Aurora Iridium

Page 1: ...Aurora Iridium WiFi Terminal Installation and Setup Guide ...

Page 2: ......

Page 3: ... 2 Inserting SIM Card 5 3 Powering the Aurora 7 4 Activating SIM Card 9 5 Voice and PBX 9 6 Voice with Analog Phone 11 7 GPS Tracking 12 8 XGate Satellite Email Service 12 9 Configuring XGate to Work With Aurora 13 8 Troubleshooting 14 2 ...

Page 4: ... there is no large obstruction blocking its view of the sky Run Ethernet into the cabin of the vehicle and plug it into a power source Recommended Accessory 12V cigarette plug adapter sold separately Building Mounting When mounting Aurora on a building make sure that there is no obstruction blocking its view of the sky Run Ethernet cable from the dome to your preferred powering location Make sure ...

Page 5: ...n board Make sure that Aurora has a clear view of the sky and there is no large obstruction blocking its view of the sky The dome must not be on the same plane as the radar equipment It is best to keep it away from radar and other RF interference for best performance o t ...

Page 6: ... SIM card Note Many Aurora units ship with the SIM card already inserted Please check with your satellite dealer before proceeding to open the Aurora Dome unnecessarily The SIM card slot in the Aurora is located inside the Aurora dome In order to access the SIM slot unscrew the 6 screws located on the bottom of the Aurora s dome Carefully remove the dome and insert the SIM into the slot as shown o...

Page 7: ...screwholes Apply a dab of silicon sealant inside a screwhole Insert and tighten screw Repeat for remaining screws Failing to put silicon sealant inside the screwholes whenever the Aurora dome is removed from the base unit can result in moisture entering the electronics This can cause functionality issues or simply make the unit cease to function Inserting SIM Card into Aurora ...

Page 8: ...Aurora comes standard with a 1amp 12v AC power supply The Optional WiFi Hotspot is a simple RedPort Optimizer reprogrammed to repeat the Aurora s wifi signal Standard Aurora Power Setup with Optional WiFi Hotspot 7 ...

Page 9: ...t plug Connect the power supply to the barrel connector on the Aurora The ethernet option is there if you wish to hardwire the Aurora to a computer Please note that the Aurora is NOT reverse polarity protected If you hardwire the power supply double check the wiring so you don t burn up the unit 8 ...

Page 10: ...aler to request airtime activation Generally activation takes a few hours but it can take up to 48 hours to cycle through the Iridium system Once your airtime is activated your validity period for prepaid airtime will start If you have postpaid airtime your contract start date will begin with the activation date If you did not purchase airtime or a SIM card at the time you purchased Aurora you wil...

Page 11: ...xtension passwords and ring groups can be defined in Auroras s web admin UI under Services PBX t d M ur d o 10 Please visit http www redportglobal com support xgate downloads to be directed to the appropriate App Store You can also search XGate Phone in either the Apple App Store or Google Play Store to find the app Note While it is recommended to use the XGate Phone app any SIP VoIP soft phone cl...

Page 12: ... extensions to each device so that they don t conflict 11 G Au Re the Au Tra mo you Au X XG and ove we XG wil htt We the val htt hp On iOS reg sof det If using an Analog phone adapter with Aurora sold separately the phone adapter will assign line 1 the Captain line to extension 201 and line 2 if using a dual phone adapter to extension 202 Users using the XGate Phone app in addition to analog adapt...

Page 13: ...ou can register from within the software see the XGate Help File Register for Service for details 12 GPS Tracking Aurora works as a tracking device with the industry leading RedPort Tracking service Aurora provides tracking data using the integrated GPS chip built directly into the satellite terminals Aurora works with the Iridium network and offers tracking Tracking service with Aurora is a premi...

Page 14: ...tion in the Settings window To find the Settings window On Windows PC go to Options Settings On MAC go to Preferences On iOS device go to Settings On Android device go to Settings Configure XGate To Work with Aurora Open XGate Settings and select the Connection Type webxacc Iridium Direct Internet Test Your Configuration 1 Power ON the Aurora 2 From your computer tablet etc connect to the wireless...

Page 15: ...ved Aurora XGate and RedPort and Marks of Global Marine Networks LLC www redportglobal com s s ss ss ate 14 Troubleshooting If your connection attempt was not successful please refer to the XGate Help File for more detailed information and adjust your configuration accordingly If you are still unable to connect using your satellite phone please answer these questions 1 Which OS are you using Windo...

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