Redmond RMC-M13A, User Manual

Page: 16 / 64

Possible Causes Solving the Problem
Steaming: the amount of water in the bowl is too little to
provide enough steam
Use the amount of water recommended. If in doubt, check the water level while steaming
Sauteing:
Too much oil was added
Add an amount of oil enough just to cover the bottom of the bowl.
Follow the recipe recommendations while sauteing
Too much moisture inside the bowl
Saute with the open lid unless specified in the recipe.
Defrost and drain frozen ingredients before sauteing
Boiling: the broth boiled away during preparation of foods
with high acidity
Certain products need to be processed before cooking: washed, browned, etc. Follow the recipe recom-
mendations
Baking (dough
did not bake
through):
Too much dough in the bowl
Take the baked product out of the appliance, turn it over and place back. Bake until ready.
Next time use smaller amount of dough
Proofed dough has reached the inner lid and
covered the steam valve
Use a smaller amount of dough
THE DISH IS OVERCOOKED
Possible Causes Solving the Problem
Wrong ingredients, wrong size of ingredients or time settings
We recommend using the recipes adjusted for your model. Try choosing proven recipes only.
Set the time and cooking program, choose ingredients, proportions, and the size of ingredients according
to the recipe
The dish remained in the appliance with KEEP WARM on for
too long after it’s been cooked
We recommend using the KEEP WARM function moderately. If your device features the function of disabling
KEEP WARM in advance, use it to avoid the problem
LIQUID BOILS AWAY DURING COOKING
Possible Causes Solving the Problem
Milk boils away
Depending on the quality of milk used, it may boil away. To avoid this, we recommend using only ultra-
pasteurized milk with the fat content of 2.5% or less. Dilute milk with water if needed
Ingredients were not properly processed (washed poorly, etc.)
Wrong general proportions or ingredients
We recommend using the recipes adjusted for the device. Choose proven recipes only. Set the time and
cooking program, choose ingredients, proportions, and the size of ingredients according to the recipe.
Whole grains, meat, fish, and seafood need to be rinsed thoroughly before cooking
THE DISH IS BURNT
Possible Causes Solving the Problem
The bowl was not properly washed after last use.
Non-stick coating is damaged
Make sure that the bowl is clean and has no coating defects before cooking
16