5. The TPS server can be configured to authenticate the enrollment operation. If the TPS has
been configured for authentication, enter the user credentials when the dialog box appears,
and click OK.
Figure 4.10. LDAP Authentication Prompt
6. The enrollment process will begin generating and archiving keys, if the TPS is configured to
archive keys to the DRM.
7. When the enrollment is complete, the smart card will be listed as
enrolled
.
7. Diagnosing Problems
The Enterprise Security Client includes basic diagnostic tools and a simple interface to log
errors and common events such as inserting and removing a smart card or changing the card's
password. The diagnostic tools can identify and notify users about problems with the Enterprise
Security Client, smart cards, and TPS connections.
To open the diagnostics page, click on the Diagnostics button in the Manage Smart Cards
screen.
The following problems or events are logged by the Enterprise Security Client:
• The Enterprise Security Client does not recognize a card.
Diagnosing Problems
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