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Problems & Solutions:
Problem:
None of the LCD or Control Panel functions light up.
Solution:
Check that the power cord is plugged in and/or that the electrical
socket is functioning properly. Make sure water is flowing though the
machine.
Problem:
Water from the water ionizer dispenses too slowly or irregularly in
spurts or sputters.
Solution:
a) Check hoses, valves, and connections to make sure they're not
obstructed; b) check to see if the water filter needs to be replaced, and/or
c) if you live in a cold climate, make sure neither your source water or
water in the ionizer has frozen.
Problem:
Alkaline water output appears initially cloudy or milky.
Solution:
This is generally a temporary anomaly caused by harmless,
nontoxic hydrogen production as part of the electrolysis process. The
cloudiness will disappear on its own after a few seconds and will not affect
the taste of your drinking water. It can also happen because of extremely
high levels of calcium and magnesium in your source water (known as
"hard water") when ionizing higher pH levels. This phenomenon is also
harmless and will not affect the taste of drinking water. However, you can
reduce the instances in which the cloudiness occurs by a) lowering the pH
level or b) increasing the water flow rate through the unit
Problem:
White particles begin to appear in your alkaline water and/or on
the walls of the filter chamber.
Solution:
Hard water high in calcium and magnesium can cause this type of
particle buildup. Though the particles are harmless and do not affect
taste, you can reduce or eliminate them by descaling your water ionizer
more frequently.
Problem:
The rate water is dispensed through the Flexible Metal Spout
begins to diminish over time.
Solution:
This is generally caused by, calcium and magnesium deposits
from extremely hard water building up over time along the inside of the
spout. Proper or more frequent descaling and/or soaking the spout
directly in descaling solution will normally alleviate this problem.
Problem:
The rate at which water is dispensed appears to slow down
immediately following replacing the Inner Carbon Filter.
Solution:
This is generally an indication that there is still some residual air
trapped in the water filter. Turning your faucet on high and allowing water
to flow through your ionizer at a high rate of speed for 3 or 4 minutes will
usually solve the problem.
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Call for more help 1-888-601-5886
Owner’s Manual AquaIonizerPro.com Aqua Ionizer Deluxe Antioxidant Machine
