Other Information
Chapter
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship to the first consumer purchaser.
For how long after your purchase:
• One year from date of purchase for labor charges excluding labor charges for replacement of the lamp unit. At our
option we will either pay an Authorized RCA Service Center the labor to repair your television or replace your television
with a new or refurbished unit.
• One year from date of purchase for parts. At our option we will either supply new or refurbished parts to an Authorized
RCA Service Center for them to repair your television or replace your television with a new or refurbished unit.
• One year from date of purchase for the original lamp unit. At our option we will exchange a defective lamp unit with
a new or refurbished lamp unit at no charge to you. Labor charges for the replacement of the lamp unit are your
responsibility and are not covered under this warranty. The lamp unit is user-replaceable.
The warranty period for rental begins with the first rental or 45 days from the date of shipment to the rental firm, whichever
comes first.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit.
• Installation and related adjustments.
• Damage resulting from non-approved installation methods.
• Signal reception problems not caused by your unit.
• Damage from misuse or neglect.
• Batteries.
• Labor to replace the light engine and lamp assembly after one year from the date of purchase.
• A television that has been modified or incorporated into other products or is used for institutional or other commercial
purposes.
• A unit purchased or serviced outside the U.S.A.
• Acts of nature, such as but not limited to lightning damage.
How you get service:
• Call 1-877-RCA-HDTV and have your unit’s date of purchase and model/serial number ready.
• A representative will troubleshoot your problem over the phone.
• If the representative determines that you should receive service, they will provide you with the name(s) of the
Authorized Service Center in your area.
• Contact the Service Center and arrange for home or pick up, repair, and return service, provided that your unit is
located within the geographic territory covered by an Authorized Service Center. If not, you must take your unit to the
Service Center location at your own expense, or pay for the cost the Service Center may charge to transport your unit to
and from your home.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the
warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also required.
Product Registration:
• Please complete and mail the Product Registration Card packed with your TV or register on-line at
www.rca.com/television. It will make it easier to contact you should it ever be necessary. The return of the card is not
required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY TTE TECHNOLOGY, INC., ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY.
