RCA RCR311W Page 8 User Manual Download

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Troubleshooting

Problem: The remote does not operate your component.

• You must put the remote in the correct mode by pressing

the corresponding component key (

VCR•DVD

SAT•CBL

) so the remote knows which component you

want to operate.

• Remove any obstacles between the remote and the

component. Make sure to aim the remote at the IR
sensor on the component.

• Make sure the batteries are fresh and are properly installed.

(See Battery Installation on page 3.)
Replace the batteries with two new AA batteries,
if necessary. Reprogramming may be required.

• Reset the remote. Remove the batteries, then press and hold

the number 1 key on the remote for several seconds to reset
the microprocessor inside the remote. Release
the number 1 key, reinstall the batteries, and press the

ON•OFF

key. If it lights up, reprogram the remote and

try again. If it doesn’t light up, replace the batteries
with new ones.

Problem: The remote can’t be programmed to operate
your component.

• If you are testing the remote after you have entered the

code, you may be too far away from the component or at a
wrong angle. This remote uses IR (infrared) technology to
communicate with components. The remote sends the code,
and the component’s IR sensor reads the code. Therefore,
there must be an unobstructed path between the remote
and the IR sensor on the component. Move closer and make
sure you point the remote at the component (VCR or DVD
player when programming the

VCR•DVD

key; TV when

programming the

key; cable box or satellite receiver

when you’re programming the

SAT•CBL

key).

• If you’ve used the Direct Entry programming methods

to enter the codes for your brand and the unit is still not
functioning properly, try one of the Code Search methods.
(See Code Search Methods on pages 7 and 9.)

• To control combo TV/VCR or TV/DVD units, you must

program both the

key and the

VCR•DVD

key. Once

programmed successfully, the

key controls the TV

5. Once the second number is

entered, the illuminated

ON•OFF

key turns off.

TIP:

Any keypress other than the

number keys is ignored. If you don’t
enter the sleep time within 10 seconds
after pressing the

SLEEP

key, you

must start over at step 1. The
illuminated

ON•OFF

key blinks four

times and then turns off, indicating
your attempt to program the Sleep
Timer has been unsuccessful.
6. The Sleep Timer is now set.
7. Leave remote aimed at the TV.

Once the Sleep Timer is set, you
can continue to use the remote
without affecting the Sleep Timer.
However, because the timing
mechanism for the Sleep Timer is
built into the remote itself,

the

remote must be in TV Mode and
pointed at the TV to activate the
Sleep Timer.

CANCELING THE SLEEP TIMER

1. The Sleep Timer program will

be canceled and reset to zero
by pressing and releasing the

ON•OFF

key.

functions on your unit, and the

VCR•DVD

key controls the

VCR or DVD functions. There is a specific section in the
Code Lists for combo units. The codes in this section should
be tried first using Direct Code Entry on the

and

VCR•DVD

keys. If this is unsuccessful, follow the normal

programming methods for both the

and the

VCR•DVD

keys.

• Make sure the batteries are fresh and are properly installed.

Problem: The remote is not performing commands properly.

• You must put the remote in the correct mode by pressing

the corresponding component key (

VCR•DVD

SAT•CBL

) so the remote knows which component you

want to operate.

• Make sure component is “ready” (e.g., DVD player

has disc loaded; VCR has tape loaded, etc.).

• You may have pressed an invalid key for the mode

the remote is in.

• If you’re trying to turn on an RCA, GE or PROSCAN

branded component, press the component key (

VCR•DVD

SAT•CBL

) instead of the

ON•OFF

key.

• If you’re trying to change channels, try pressing the

key after entering the channel number, as this is

a requirement of certain models and brands.

• There is a possibility that a programmed code may only

be able to control some of your component features (e.g.,
only turns a component on and off). See “Testing the Code
for Maximum Functionality” (page 8-9) for more
information.

Problem: The illuminated ON•OFF key does not light when
you press a key.

• You must put the remote in the correct mode by pressing

the corresponding component key (

VCR•DVD

SAT•CBL

) so the remote knows which component you

want to operate.

• You may have pressed an invalid key for the mode

the remote is in.

• Make sure the batteries are fresh and are properly installed.

(See Battery Installation on page 3.)
Replace the batteries with two new AA batteries,
if necessary. Reprogramming may be required.

Problem: The VCR won’t record.