Tips & Troubleshooting
68
Running the System Test
The System Test function allows you to run a basic diagnostics check on
your satellite system. If you are experiencing any trouble with your system,
run the system test.
First make sure that:
•
All connections—jacks, cables, etc.—are correctly in place. See the
“Setup and Connections” section for more information.
•
There are batteries in the remote, and they are working correctly.
•
The Access Card is installed in the receiver.
Follow these steps to run the system test:
1.
Turn on your TV and the receiver.
2.
Press the DIRECTV button to put the remote in satellite mode, then
press OK to bring up the Main menu.
3.
Point to and select
Options
.
4.
Point to and select
System Options
.
5.
Point to and select
System Test
.
6.
If your system does not pass the system test, check these potential
trouble areas: cabling, satellite dish pointing, phone connection, and
Access Card.
7.
If you continue to have problems, call 1-800-679-4776.
Fine-Tuning the Signal
If your satellite dish antenna is self-installed, you may have already used
the interactive setup to find the dish pointing coordinates, acquire and
fine-tune the signal, and run a system test.
If you need to run the interactive setup again, select
Options
from the
Main menu, then select
Interactive Setup
.
If you just want to check your dish pointing coordinates, or run the
signal strength meter, select
Dish Pointing
from the Main menu.
You should run a system test several
times before concluding that there is
a problem. Occasional fluctuations in
the phone line or satellite signal can
give temporary false readings.
