73
Warranty
To receive a replacement unit after we have
received your unit:
1.
Write the SR number on the outside of
the carton used to return the unit.
Make sure you insure your shipment in
case of damage or loss.
2. Carefully pack the unit, excluding all
accessories, using the original box and
packing material if possible.
3. Include with the shipment:
• Evidence of purchase date, such as a
bill of sale, to verify your unit’s
warranty eligibility.
• A brief note describing your
camcorder’s problem.
• Your name, address and phone number.
Return transportation, storage, handling, and
insurance costs are your sole responsibility.
We accept no liability in case of damage or
loss.
4. The representative will advise the address
to mail a cashier’s check or money order
for payment if there are any out of
warranty labor or parts charges and you
elect not to use your credit card.
5. Upon receipt of your product, a new or
refurbished unit will be shipped to you.
To have your Camcorder repaired by an
Authorized RCA Camcorder Service
Center:
• Check with your dealer or call 1-800-336-
1900 for the Authorized RCA Camcorder
Service Center nearest you.
• Take your unit to the Authorized RCA
Camcorder Service Center of your choice.
• Show the Authorized RCA Camcorder
Service Center representative evidence of
purchase date, such as a bill of sale.
• Pick up your camcorder when repairs are
complete.
What your warranty does not cover:
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or
incorporated into other products or is used
for institutional or other commercial
purposes.
• Batteries for remote control and clock.
• Cleaning of video/audio heads.
• Camcorders purchased or serviced outside
the U.S.A.
• Return transportation, storage and handling
costs of your unit, including insurance for
loss or damage.
• Acts of God, such as but not limited to
lightning damage.
Product Registration:
• Please complete and mail the Product
Registration Card packed with your
camcorder. It will make it easier to contact
you should it ever be necessary. The return
of the card is not required for warranty
coverage.
How State Law relates to warranty:
• This warranty gives you specific legal
rights and you also may have other rights
that vary from state to state.
If you purchased your camcorder outside
the United States:
• This warranty does not apply. Contact your
dealer for warranty information.
Service calls that do not involve
defective materials or
workmanship are not covered by
this warranty. Costs of such calls
are the sole responsibility of the
purchaser.
