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Chapter 4
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• 90 days from date of purchase for labor charges.
• One year from date of purchase for parts.
• Two years from date of purchase for the picture tube.
What we will do:
• Pay any Authorized RCA Television Service Center the labor charges to repair your television.
• Pay any Authorized RCA Television Service Center for the new or, at our option, refurbished
replacement parts and picture tubes required to repair your television.
How you get service:
• For screen sizes of 26” and smaller: Take your RCA television to any Authorized RCA
Television Service Center and pick up when repairs are complete.
• For screen sizes larger than 26”: Contact the Service Center and arrange service. If your
unit is located within the geographic territory covered by an Authorized Service Center, the
Authorized Service Center will either arrange for service to be performed in your home or
for pick-up and return service to enable the Authorized Service Center to perform service
at the Authorized Service Center. If your unit is not located within the geographic territory
covered by an Authorized Service Center, you must take your unit to the Service Center
location at your own expense, or pay for the cost the Service Center may charge to transport
your unit to and from your home.
• To identify your nearest Authorized RCA Television Service Center, ask your dealer, visit
www.rca.com, look in the Yellow Pages, or call 1-800-336-1900.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the product is within the warranty period must be presented to obtain warranty service. For
rental firms, proof of first rental is also required.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate
your television. Any additional information should be obtained from your dealer).
• Installation and related adjustments.
• Signal reception problems not caused by your television.
• Damage from misuse or neglect.
• Batteries.
• Customer replacement fuses.
• Damage from images burnt onto the screen.
• Special, incidental or consequential damages.
Other Information
