Other Information
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Other Information
Troubleshooting
Most problems you encounter with your TV/DVD can be corrected by consulting the following troubleshooting
list.
TV won’t turn on
•
Make sure the TV is plugged in.
•
Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
•
Something might be wrong with your remote control. Press the POWER button on the front of the TV.
TV turns off unexpectedly
•
Sleep timer might have been activated.
•
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn
on again. If this happens frequently, the voltage in your house may be abnormally high or low.
•
Unplug TV. Wait five minutes. Plug it in again..
No sound, picture okay
•
Maybe the sound is muted. Try pressing the volume up button to restore sound.
Can’t select certain channel
•
Channel may be blocked or not approved through the V-Chip.
No picture, no sound but TV is on
•
Maybe the signal type is set wrong. Go to page 8 for detailed instructions.
•
The channel might be blank — change channels.
Sound okay, picture poor
•
Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
•
Try adjusting sharpness function to improve weak signals.
Black box appears on the screen
•
Closed caption might be on.
The Remote Control Doesn’t Work
•
Something might be between the remote and the remote sensor on the component. Make sure there is a clear
path.
•
Maybe batteries in remote are weak, dead, or installed incorrectly. Put new batteries in the remote.
•
You might need to reset the remote: remove batteries and press the number 1 button for at least 60 seconds.
Release the 1 button, replace the batteries, and (if necessary) program the remote again.
Problems with V-Chip/Parental Controls
The rating limits don’t work
•
You must activate the settings.
I don’t remember my password and I want to unlock the TV
•
If you forget your password you can reset it. Enter 5898 as the password and then change it to a new one.
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8/25/03, 10:02 AM
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