Need Help?
Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at
www.razor.com
. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
11
Need Help?
Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at
www.razor.com
. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer
Service contact information is listed at the back of this manual.
11
HEADLINE
TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solution
Scooter runs sluggishly
Driving conditions are too stressful
Tires are not properly inflated
Scooter is overloaded
Brake rotor is dragging on pads
Brake is not adjusted properly
Use only on solid, flat, clean and dry surfaces such as pavement
or level ground.
The tires are inflated when shipped, but they invariably will
lose some pressure between the point of manufacturing and
your purchase. Refer to instructions on page 5 of this manual to
properly inflate tires.
Make sure you do not overload the scooter by allowing more
than one rider at a time, exceeding the 220 lb. maximum weight
limit, going up a hill or towing objects behind the scooter. If the
scooter is overloaded, the circuit breaker may trip and shut off
power to the motor. Correct the riding conditions that caused the
overload, wait a few seconds, and then push the breaker to reset
the circuit.
Use your fingers to twist the caliper adjuster in either direction
until rotor is centered between pads.
Refer to adjusting the brake instructions on page 9.
Sometimes the scooter doesn’t run,
but other times it does
Loose wires or connectors
Motor or electrical switch damage
Check all wires around the motor and all connectors to make sure
they are tight.
Contact your local Razor authorized service center for diagnosis
and repair.
Charger gets warm during use
Normal response to charger use
No action required. This is normal for some chargers and is no
cause for concern. If your charger does not get warm during use,
it does not mean that it is not working properly.
Scooter does not stop when
applying the brake
Brake is not adjusted properly
Refer to adjusting the brake instructions on page 9.
Scooter makes loud noises or
grinding sounds
Chain is too dry
Brake rotor is dragging on brake pads
Apply a lubricant such as 3 in 1™ or Tri-Flow™ to the chain.
Use your fingers to twist the caliper adjuster in either direction
until rotor is centered between pads.
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.
