Raz Memory User Manual Download Page 18

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Additional Information

Additional information regarding your

RAZ Memory Cell Phone, including

videos and FAQs, can be obtained here:
www.razmobility.com/support/

Customer Support

Phone:

1-800-729-0083

Web chat:

www.razmobility.com

Email:

[email protected]

Summary of Contents for Memory

Page 1: ...RAZ Memory Cell Phone User Guide Please retain the User Guide for future reference The User Guide is available on our website at www razmobility com support memorycellphone ...

Page 2: ... or Off 7 The RAZ Memory Cell Phone Environment 8 Volume 9 Speaker 9 Making and Answering Calls 10 Voicemail 11 Calling 911 11 Raz Emergency Service 12 Accessing Your Account in the Online Portal 14 Managing Contacts 15 Phone Location 16 Limiting Incoming Calls to Contacts 16 Background Color 17 Additional Information 18 Customer Support 18 Notes 19 ...

Page 6: ...he SIM tray When inserting the tool into the hole do not push too hard Place the SIM Card nano SIM properly on the tray The chip side of the SIM card should be facing down Carefully push the tray back in Never place the SIM card into the phone by itself Turn on the phone 6 ...

Page 10: ...e phone If you do you may generate an error and exit the RAZ Memory Cell Phone environment To place a call simply press and hold the picture of the person you want to call Once the call is initiated you will see a screen with a hang up button Press and hold the hang up button if you wish to hang up ...

Page 11: ...ld Voicemail Consistent with its philosophy of keeping the phone as simple as possible the RAZ Memory Cell Phone does not allow the user to access voicemail Calling 911 To dial 911 simply press and hold the dedicated button labeled Emergency 911 You will then see a screen that asks you to confirm that you want to dial 911 Press Yes and the 911 call will be initiated 11 ...

Page 12: ...those users who as a result of their Alzheimer s or dementia imagine emergencies and or call 911 repetitively To initiate an emergency call simply press and hold the red button labeled Emergency Calls will be answered by a private emergency dispatch agent who will know that the caller suffers from memory loss and 12 ...

Page 15: ...aging Contacts You can add up to six contacts in the portal You will see six circles each representing a contact To add delete or edit a contact tap the symbol You can edit first name last name phone number and the picture To add a picture tap the Upload button 15 ...

Page 17: ...his option will prevent the user from receiving calls from anyone other than his or her contacts in the portal Background Color The background of the primary screen of the phone can be set to either white or back 17 ...

Page 18: ...formation regarding your RAZ Memory Cell Phone including videos and FAQs can be obtained here www razmobility com support memorycellphone Customer Support Phone 1 800 729 0083 Web chat www razmobility com Email support razmobility com 18 ...

Page 19: ...Notes ...

Page 20: ...RAZ Memory Cell Phone User Guide 2020_08_GSM ...