will determine whether to contact 911
guided by this knowledge. Also, when
the user initiates an emergency call, text
messages can be sent to up to three
(3) designated caregivers, providing
caregivers the opportunity to cancel
the emergency call so that 911 is not
contacted.
The RAZ Emergency Service is managed
by the caregiver in the section of the
online portal titled “RAZ Emergency
Service.” The caregiver can enter the
user’s medical information under
“Medical Condition(s)”. This information
is provided to the emergency dispatcher
during a call. Turn on the toggle under
“Text message notification” to send text
messages to up to three (3) contacts.
And add the text message recipient
information under “Contacts who will
receive text messages when the user
initiates an Emergency call.”
The RAZ Emergency Service requires a
subscription. More information about
subscription plans and the activation
process, can be found at https://www.
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Summary of Contents for Memory
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