Raz AP/SP User’s Manual
20090122
18
4.0 LIMITED WARRANTY
This warranty is extended only to the original purchaser/user of Raz Rehab Shower Chairs from a
qualified Raz dealer.
This warranty gives you specific legal rights, but you may have additional legal rights depending on
your region and country.
This warranty shall be extended to comply with state/provincial laws and requirements.
With regards to the original purchaser/user only, Raz Design warrants its base and back frame
components to be free of defects in materials and workmanship for a period of two (2) years from the
date of purchase. All other components on the Raz Rehab Shower Chair are covered for a period of
one (1) year and are subject to normal wear and tear exclusions. If within such warranty period any
such product shall be proven to be defective, the part will be repaired or replaced, at Raz Design’s
discretion. This warranty does not include any labour or shipping charges incurred in replacement, part
installation, or repair of any such product.
For warranty service, please contact the dealer from whom you purchased your Raz Rehab Shower
Chair. In the event that you do not receive satisfactory warranty service, please contact Raz Design
directly using the contact information located in either the beginning or the end of this manual. In your
correspondence please provide your dealer’s name and address, the product type, the date of
purchase, the chair’s serial number (on a grey label located on the chair frame), as well as the nature of
the product defect. Do not return products to the manufacturer without prior authorization.
Limitations and Exclusions:
The foregoing warranty shall not apply to serial numbered products if the serial number has been
removed or defaced, and to products subjected to negligence or an accident. Improper operation,
maintenance, or storage may void the warranty coverage on the Raz Rehab Shower Chair.
The warranty does not apply to products modified without Raz Design’s express written consent. This
includes, but is not limited to, modification through the use of unauthorized parts or attachments,
products damaged by reason of repairs made to any component without the specific consent of Raz
Design, or to a product damaged by circumstances beyond Raz Design’s control. Only Raz Design will
have the authority to determine whether or not the circumstances are eligible for warranty coverage.
The warranty will not apply to problems arising from normal wear or failure to adhere to the instructions
contained in this manual.
The foregoing warranty is exclusive and in lieu of any other warranties, whether express or implied,
including the implied warranties of merchantability and fitness for a particular purpose. The sole remedy
for violations of any warranty whatsoever will be limited to repair or replacement of the defective
product in compliance to the terms contained in this document.
The application of any implied warranty shall not extend beyond the duration of the express warranty
provided herein. Raz Design will not be liable for any consequential or incidental damages to part or
whole of a Raz Rehab Shower Chair.
