www.rayteccctv.com
Raytec Global Tel: +44 (0) 1670 520055
Americas Tel: +1 613 270 9990
10
Troubleshooting
Ensure all tests are undertaken by a qualified, trained engineer
Ensure safe working practices are followed at all times
PLEASE NOTE: If the external flexible cable or cord is damaged, it shall be exclusively replaced
by manufacturer, service agent or similarly qualified person to avoid a hazard.
Step 1: Lamp and Controller
Check polarity of lamp connection : RED = +ve, BLACK = -ve
Check
supply
input
Check fuse
is
intact
Check trigger polarity is correct, 3V-24V DC rising edge
+ve
= pulse on
Check trigger
source
Step 2: Set-up camera, lens and illumination
Check alignment of lamp
Check camera / lens are set correctly
Check specification of lamp
Check diffuser angle
Step 3: Call Raytec for further assistance
Note down:
• Model and serial number of illuminator
• Camera make and model
• Lens make and model
If the Raytec lamp is still not delivering the required performance, please contact us for further
assistance.
