© 2001, Raynor Garage Doors
114A2374D
All Rights Reserved
Printed in Mexico
RAYNOR GARAGE DOORS
SERVICE IS ON CALL
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION IS AS
NEAR AS YOUR TELEPHONE SIX DAYS A WEEK.
SIMPLY DIAL OUR TOLL FREE NUMBER:
1-888-528-6306
HOURS: (Central Std. Time)
6:00 A.M. TO 7:00 P.M. - Monday through Friday
8:00 A.M. TO 6:00 P.M. - Saturday
For professional installation, parts and service,
contact your local RAYNOR GARAGE DOORS
distributor. Look for him in the Yellow Pages, or call our
Service number for a list of dealers in your area.
HOW TO ORDER
REPAIR PARTS
Selling prices will be furnished on request or parts will
be shipped at prevailing prices and you will be billed
accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE
THE FOLLOWING INFORMATION:
• PART NUMBER
• PART NAME
• MODEL NUMBER
ADDRESS ORDERS TO:
RAYNOR GARAGE DOORS
Parts and Service Department
6020 S. Country Club Road
Tucson, Arizona 85706
SERVICE INFORMATION
TOLL FREE NUMBER:
1-888-528-6306
RAYNOR GARAGE DOOR OPENER FIVE-YEAR LIMITED WARRANTY
Raynor (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it will be free
from any defect in materials and/or workmanship for a period of five years from the date of purchase. Additionally, the motor and drive belt are
warranted for the lifetime of the product. The product must be used in complete accordance with Raynor’s instructions for installation, operation
and care. The proper operation of this product is dependent on your compliance with the Owner’s Manual instructions regarding
installation, operation, maintenance and testing. Failure to comply strictly with those instructions will void this warranty in its entirety.
Please note that the safety reverse system, in order to operate properly with your garage door, must be adjusted and periodically tested
in accordance with the Owner’s Manual.
If, during the limited warranty period, it appears as though this product contains a defect which is covered by this limited warranty, CALL OUR
TOLL FREE SERVICE NUMBER, BEFORE DISMANTLING THIS PRODUCT, AT (1-888-528-6306). Then send this product, pre-paid and
insured, to our service center for warranty repair. You will be advised of shipping instructions when you call the toll free service number. Please
include a brief description of the problem and a dated proof-of-purchase receipt with any product that is returned for warranty repair.
Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty,
will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with
new or factory-rebuilt parts at Seller’s sole option.
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, AND OF ANY OTHER OBLIGATIONS OR
LIABILITY ON SELLER’S PART. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY
IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE
REASONABLE AND NECESSARY MAINTENANCE, OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR
DISMANTLING OR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS, OR UNITS
INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT AND
HINGES. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD
RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING
IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT
COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE
OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may
not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
LIMITED WARRANTY ON MOTOR - MODEL 1280RGD
The motor is fully warranted for the lifetime of the product to the first-time purchaser.
